Honda Morristown

I purchased a used car that burns oil from this dealership, they charged me for 3 oil changes and almost 4000.00 for a warranty, limited in miles. Between this dealer and morristown chevrolet they dealership, they charged me for 3 oil changes and almost 4000.00 for a warranty, limited in miles. Between this dealer and morristown chevrolet they proceeded to put me off until the warranty was almost expired. So now I've been paying for a car that has been getting the motor repaired, not replaced for over a month now. Now I'm paying for a car that I haven't had, and they never even offered to hepl with a rental car. I am sure they knew that motor was bad when they sold that car to me, now im struggling to pay for a rental car and still make my car payment. This is bad business, any way you look at it. More

Purchased 3 pre-owned vehicles within a year from Honda Morristown. You can guess by the number of vehicles I purchased, I am very well pleased with this group. It was by far the best experience I have ev Morristown. You can guess by the number of vehicles I purchased, I am very well pleased with this group. It was by far the best experience I have ever had buying a vehicle. All 3 times went the same. Friendly, respectful, caring, fast, and great follow up. I was in and out in no time, which means a lot to me because I have a family to be with. All vehicles are doing great and I honestly cant wait to buy again.If I could give them 10 stars, I would. Thanks much, Honda Morristown. More

I’ve been coming to this dealer for at least 4 years now. I probably wouldn’t be coming here if they weren’t so close to me. They always have terrible wait times for simple things like oil changes. The techs I probably wouldn’t be coming here if they weren’t so close to me. They always have terrible wait times for simple things like oil changes. The techs never seem to know what they are doing, or what is wrong or right with a vehicle. The management is nice but they also just seem to be always apologizing to the customer for the amount of inconveniences they’ve presented us with. More

Run don’t walk away from this dealership. My grandson purchased a car about 3 weeks ago and a week later it broke down on the highway. Towed it to a Honda Dealership in Knoxville. They said My grandson purchased a car about 3 weeks ago and a week later it broke down on the highway. Towed it to a Honda Dealership in Knoxville. They said there was too many things wrong with it to fix it. Morristown Honda put him in another Honda and he took it back the next day. Paying 47,000 for a 22 Civic. They added on 12,000 from the broken down civic to the loan. They have his broke down civic and won’t fix it. The general manager is dodging his phone calls. Time to get a lawyer. More

Drive the extra and go somewhere else, you won't regret it, I promise. Paid 2 payments on my car and it went into the shop costed me 1,200.00 for something that was messed up when it was sold to me. The sa it, I promise. Paid 2 payments on my car and it went into the shop costed me 1,200.00 for something that was messed up when it was sold to me. The sales managers only resolution to fix the problem to help me was for me to trade, no thanks, I don't trust them now. I would drive 4 hours away before I would ever deal with Honda Morristown again. Now, the service department is amazing, the service manager was helpful and so kind. More

Very disappointed. Just purchased a 2019 Hyundai Tucson from them last month. Not even made the 1st payment and started having issues with oil burning blowing out the t Just purchased a 2019 Hyundai Tucson from them last month. Not even made the 1st payment and started having issues with oil burning blowing out the tailpipe. Took it in to service dept they didn’t want to check it out it was too close to closing time for him. The salesman wanted to avoid me and left me sitting around waiting while they told me Darius was looking into how to help me out when after almost 2hrs I went looking for him and he didn’t know what was going on they didn’t communicate anything they just chose to put the blame on to somebody else. Then they tell me that I would have to call Hyundai to get it fixed. So I wouldn’t purchase a vehicle here because the used sales department are very shady with what they tell you and what they do. They are super friendly and fake of course during the sale then after that it’s nobody gives a xxxx! More

Bought a Nissan Roque 2022, took home husband pointed 3 badly worn tires, Very unhappy. I called dealership said those tire are passable , but I take my husband to Johnson city to veterans hospital severa badly worn tires, Very unhappy. I called dealership said those tire are passable , but I take my husband to Johnson city to veterans hospital several times a month , he was in Korean war and these tires are not safe.Called Honda they said pass inspection and had 2 different types of tires . More

I couldn’t be more pleased with the purchase of my new 2024 Honda CR-V Hybrid Sport-L. I called for an out the door price and quickly received a deal sheet from the dealership via email. They followed up 2024 Honda CR-V Hybrid Sport-L. I called for an out the door price and quickly received a deal sheet from the dealership via email. They followed up a few days later to see if I had any questions. I asked if they could match another dealership. They said they would get the ball rolling and quickly gave me a call back informing me they would beat the other dealership. I worked with Nate (sales) and Darius (sales manager). Nate went above and beyond to earn my business and made the whole process so easy. He answered all my questions and made me feel at ease with my decisions. Nate even called me a week after my purchase just to check in and see how I was enjoying my new ride. I visited all four Greater Knoxville Honda dealerships before I found what I wanted, got the price I wanted, and felt most comfortable with all those involved in the process. Honda Morristown blew them all out of the water. No dealer required markups, treated me like a person and not just a sale, and a lifetime powertrain warranty won the day and I plan to be a life long customer. More

By far, best dealership I have ever worked with. From sales to service, definitely five star customer service. Treated like family. I am a customer for life and suggest anyone considering buying a v From sales to service, definitely five star customer service. Treated like family. I am a customer for life and suggest anyone considering buying a vehicle or servicing their vehicle, to give them a shot. You wont regret it. More

Absolutely a First Class Dealer with Stellar Service! A perfect purchase! Clint is a Rock Star and made the transaction super smooth. Many thanks! A+++ A perfect purchase! Clint is a Rock Star and made the transaction super smooth. Many thanks! A+++ More