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Honda Cars of Rock Hill
Rock Hill, SC
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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821 Reviews of Honda Cars of Rock Hill
January 15, 2013
Our Sales Representative, Fred Woodfin, was very helpful. He was responsive, professional and friendly. Fred communicated with me by phone regarding the CRV my husband and I saw on the internet. He answered He was responsive, professional and friendly. Fred communicated with me by phone regarding the CRV my husband and I saw on the internet. He answered all of our questions and promptly returned phone calls. We live in Elgin and drove to Rock Hill to look at the CRV we were interested in. Fred came in on a Sunday (his day off) to be there with us. Fred Woodfin made our car decision easy and our experience great! This is my third Honda and so far my husband and I are very pleased with our new CRV! More
by sgassaway
Employees Worked With
Fred Woodfin, Fred Woodfin
January 13, 2013
I was helped by several staff members and each was very friendly and wanted to make sure my needs were meet. I will recommended this dealer to all my family and friends. I hope to continue doing business friendly and wanted to make sure my needs were meet. I will recommended this dealer to all my family and friends. I hope to continue doing business as my son will be in need of a car later this year. Thanks More
by mattjone1
Employees Worked With
Jim Scott, Ron Buchanan, Walt Folker
January 11, 2013
Mike was great to work with. He had all our paperwork ready and made it go as smoothly as possible. He is a Great guy to work with and Honda Cars of Rock Hill has been a great experience. ready and made it go as smoothly as possible. He is a Great guy to work with and Honda Cars of Rock Hill has been a great experience. More
by yates679
Employees Worked With
Mike Lanier
January 07, 2013
Pete McCleave approached us the showroom on the day we had dropped off our 2007 Odyssey for service. My wife had noticed the 2013 CRV in the showroom and was looking at it. Pete gave us his card and qui had dropped off our 2007 Odyssey for service. My wife had noticed the 2013 CRV in the showroom and was looking at it. Pete gave us his card and quickly arranged a test drive after we requested one. When we left that day, Pete said that he would be glad to help us if we decided to make a purchase. Two days later we came in to pick up our Odyssey. We had done some research and were ready to talk a deal. Bottom line, Pete did eveything in his power to make us feel comfortable and answered all of our questions. Pete McCleave is one of the most genuine, nicest people we have ever met. He got a good deal for us and the trade in allowance on our Odyssey matched what we had seen on the internet. Then we met with Pete Pistone in the Business Office. Pete had some ideas ready to present to us and we were able to add an extended warranty, a maintenance package and an appearance package and stay near what we had wanted our monthly payments to be. He was very personable and professional. This is the fifth Honda we have purchased from Honda Cars of Rock Hill. This most recent customer experience only re-affirmed our opinion of Honda Cars of Rock Hill. They are the best! More
by sundrop1
Employees Worked With
Pete Pistone
December 31, 2012
This has been the best car buying experience that I have ever had. My sales person Mike Shaw and his manger (I'm sorry forgot his name and didnt see his picture)) were upfront and honest with me and address ever had. My sales person Mike Shaw and his manger (I'm sorry forgot his name and didnt see his picture)) were upfront and honest with me and address all of my questions.Once I decided on the right car for me the process went fast and smooth,even the paper signing. I would recommend this delearship to everyone I know that wants to buy a Honda. More
by kevinbc
Employees Worked With
Pete Pistone
December 21, 2012
On 30 November 2012, I purchased a Honda Pilot, my first SUV and Honda. I called Mike Shaw to set up an appointment to visit the dealership. Mr. Shaw was available on time to meet with me, which was import SUV and Honda. I called Mike Shaw to set up an appointment to visit the dealership. Mr. Shaw was available on time to meet with me, which was important to me and showed that he valued my time as well. I let him know that I wanted a Pilot with running boards/lights, Navigation system and tinted windows. He showed me a Pilot with all the things I wanted except the running boards w/lights. The running boards/lights was later installed as specified. He showed me how the Pilot worked all features and also we had a test drive. Mr. Shaw was professional, not pushy and not impatient with a woman making her own decisions. I met with Pete Pistone to close the deal, which in itself was an experience that was pleasant. Mr. Pistone was professional and didn't push any extras to make a dollar off me. As a woman buying a vehicle we experience alot of assuming we don't know what we want and the color only matters, but that's not the case we want a deal too. The team of Mr. Shaw and Mr. Pistone was an excellent deal that I got at the dealership. I recommend that they train others on how to be professional and patient with women buyers. I appreciate the time they took we me, especially answering all the questions, doubts and hesitation I had making the deal. The experience is worth recommending to others. Thank you Mr. Shaw, you said I would be happy and I am glad I took that advise because I love my deal and my Honda Pilot. Everything you said would take place did, even getting my tags early. More
by GirlNoct2
Employees Worked With
Mike Shaw
December 12, 2012
I recently purchased a 2012 Honda Crosstour. Jerry Whitehead was the salesman I worked with; he was very helpful and friendly. I visited several other car dealerships before I made a decision on my pu Whitehead was the salesman I worked with; he was very helpful and friendly. I visited several other car dealerships before I made a decision on my purchase, and I chose HCRH because Mr. Whitehead was understanding about what I could afford and was willing to work with us. I'm happy with the deal I received and love everything about my new car. I would definitely purchase another car from this dealership again. More
by cemcc55
Employees Worked With
Jerry Whitehead
November 25, 2012
This was, by far, the worst experience I have ever had with any purchase/business. It started with being duped by Mike Easley and Russ Crumpton. I stated very clearly that I did not want to lease a vehicl with any purchase/business. It started with being duped by Mike Easley and Russ Crumpton. I stated very clearly that I did not want to lease a vehicle, but I was mislead by the "Leadership Purchase Program" that was pushed on me claiming that it was not a lease. Essentially, it has all the components of a lease, which seems to make it a lease with a different name. (I am told that it is illegal in N. Carolina). Aside from all that, I noticed the car had issues within the first couple of weeks of driving it. I took it to the service dept. who then sent it to a body shop for repair. None of the issues were fixed. I took it back to the service dept which attempted to fix the problems again and in return created an additional problem. Then one of the service advisors, Chris Rice, drove my car to his home overnight, yet, on the service records stated that I rode with someone from the service dept. and was unable to duplicate the issues with the car. After getting the general manager involved, Cam Stewart, I received several contradictions from one phone call to the next. For example, in an effort to trade out my car for a newer model, I was upset that Cam was asking me to finance the car for about $4000 more than even the MSRP. He stated early one morning on the phone that he was not in the office that day, but he had "run" those numbers himself and he was not going to second guess his figures. He did agree to call in to the dealership and would call me back to confirm the numbers. He called back 2 hours later and stated that the numbers were wrong, but blamed the error on sales associate, Mike Easley, and said if I would have just come into the finance dept to sign papers, then the finance dept would have caught his mistake. This was just 2 hrs after he told me that no one else compiled those figures but himself. The initial corrected numbers still put the car over MSRP. In short, I would obviously not recommend this dealership for sales or service. More
by FedupwithHondaRH
Employees Worked With
Chris Rice, Colby ?, Russ Crumpton, Justin Westall, Mike Easley
