Honda Cars of Rock Hill

My best car buying experience yet! I have previously bought 4 Honda cars, 3 of them in Rock Hill. Mike Lanier was recommended to me by a friend who assured me Mike and I would work wel I have previously bought 4 Honda cars, 3 of them in Rock Hill. Mike Lanier was recommended to me by a friend who assured me Mike and I would work well together. How right he was. Mike was well informed about the products and patient with my constant questions, When I finally made up my mind Mike made certain all the t 's were crossed and the i's dotted. I drove off completely satisfied with this car buying experience. Working with the finance people has sometimes been less than positive for me. But not this time. Both Shelby and Fred were very easy to work with. In fact I bought my last Honda from Fred 4 years ago..I was a pleasure to work with him again. More

best car buying experience ever! Jay was extremely helpful. He answered all of our questions and helped us find the exact van we were looking for. He treated us like family and I wou Jay was extremely helpful. He answered all of our questions and helped us find the exact van we were looking for. He treated us like family and I would definitely recommend him to everyone. More

Great service My experience was great. Very professional and the customer service was awesome. Jay went over and beyond to help me get into my new vehicle I absolut My experience was great. Very professional and the customer service was awesome. Jay went over and beyond to help me get into my new vehicle I absolutely love. I would recommend people to this dealership to anyone who's serious about purchasing a vehicle. More

I Hate Car Salesmen !! Bill was the "anti-carsalesman", and in my case that was a great thing. Let me calrify. My experience has always been that car salesmen were like nail Bill was the "anti-carsalesman", and in my case that was a great thing. Let me calrify. My experience has always been that car salesmen were like nails on a chalk board to interact with. Bill and the team at Hendick Honda of Rock Hill were a good group of people, made our visit exceptional, and helped me and my growing family find what we needed at the price we could be happy with. I highly recommend these folks !! More

Great Customer Service, No Pressure Sales Process I had in mind to purchase a newer Honda for a few years. After saving for a down payment I took my business to Honda Cars of Rock Hill, despite living I had in mind to purchase a newer Honda for a few years. After saving for a down payment I took my business to Honda Cars of Rock Hill, despite living in Charlotte, NC and having other, closer dealerships to choose from. The reason for this is my family has done business with HCoRH for many years, and we have always been satisfied. I was currently driving a Honda Civic that I did NOT purchase from HCoRH but I used them for maintenance on the vehicle because they provide such stellar customer service. I arrived at the dealership on a Saturday morning and was greeted by Steve Morris. He was very patient with me as I went through the test drive process of three cars: the HR-V, CR-V, and Pilot. Going for the test drives felt like taking a quick drive with a friend; he was easy to chat with, knowledgeable about the vehicles, and all around a very easy-going salesman. After deciding on the CR-V, we talked numbers. The initial numbers were a little more than I had planned so I asked for a few days to mull it over. At this point, most dealerships would put the pressure on, but not Steve. He completely understood and sent me on my way with all the information I'd need to make a sound decision. I cannot emphasize enough how much this means, as a consumer, to NOT BE PRESSURED into buying something. The next day, after reviewing my budget, I reached out to Steve with a few counteroffers. He got back to me within a few hours and together, we reached a number that was agreeable for both myself and HCoRH. This was on a Sunday, so they needed time to get the car I wanted from another dealership (they had the make/ model I wanted on site but not the color). We agreed to meet Monday evening and finalize everything. I went back to the dealership Monday. There was a bit of a delay in my car arriving but nothing too serious and it allowed us time to finalize the paperwork. The thing I appreciate most about this specific part of the sale is when Steve, along with Shelby Mayfield, explained finance options to me and helped me understand why it might be a better route. I had initially planned to pay for the car outright but they helped me get an interested rate that was competitive enough to justify financing it (I'll pay LESS in interest on the loan than my bank will pay me in interest on money in my account so it was a no-brainer in my case). I 'splurged' a little and purchased a few additional maintenance packages, and speaking from experience, I can say they truly stand behind their maintenance work. Around 8:30 pm Monday I sat in my shiny, new, 2016 CR-V. Steve showed me the ins and outs of the technology, and made sure I felt comfortable before hitting the road. It's only been a few days since I've had the car but I've always driven Honda so I know I'll be more than satisfied and will be able to drive this car for many years to come. I could not be happier with the customer service I received throughout the purchasing process. If you are even considering a new Honda, this is the place to go. They understand that purchasing a car is a big decision and are more than willing to give you the information, and time necessary to make a decision that is best for you. If you can work with Steve, I highly suggest you do so. I am sure the other salespeople are just as great but I can say with certainty Steve is wonderful to work with. Thank you, Honda Cars of Rock Hill, for making this car buying experience such a positive one! More

Excellent experience (again) Purchased a 2015 Civic from Steve Morris at Hendrick Honda in Rock Hill, SC recently. Went in looking at pre-owned and left with a new Honda for the s Purchased a 2015 Civic from Steve Morris at Hendrick Honda in Rock Hill, SC recently. Went in looking at pre-owned and left with a new Honda for the same payment that I was looking at with a pre-owned vehicle. Steve was excellent throughout the entire process. Would definitely recommend this dealership and Steve specifically to anyone looking to purchase a new vehicle. More

Great Experience I have to say that this was one of the best car buying experiences my husband and I have had. Robert was very knowledgeable and easy to work with. He I have to say that this was one of the best car buying experiences my husband and I have had. Robert was very knowledgeable and easy to work with. He was not pushy in the slightest. He took time and did not make us feel rushed or pressured. When it came time to negotiate price he advocated for us and helped get us the best deal possible. More

Excellent Saleman - no pressure! Jay Edwards is the best car salesman! He was very nice, he was very knowledgeable and if he didn't know, he was honest and said so, but found the ans Jay Edwards is the best car salesman! He was very nice, he was very knowledgeable and if he didn't know, he was honest and said so, but found the answer for me. He was able to answer all my questions and got Pete Pistone, the Sale Manager, to come help make us the deal we needed to get the Honda Pilot Elite to come home with me! Thanks, Jay and Pete! Thanks also to Fred Woodfin and Shaun. This experience was the BEST! More

All Around Great SERVICE! Couldn't have asked for a better salesman! Not pushy, very helpful. Worked with us and our budget to get us exactly what we wanted. Thank You! Couldn't have asked for a better salesman! Not pushy, very helpful. Worked with us and our budget to get us exactly what we wanted. Thank You! More

Very informative and no pressure Bill helped us to find and evaluate our new Honda HR-V. He was very helpful in providing us with answers to our questions. He made it very clear that Bill helped us to find and evaluate our new Honda HR-V. He was very helpful in providing us with answers to our questions. He made it very clear that he would not be pressuring us and that he would let us set the pass and desired interaction for the purchase. Bill was exactly the kind of person you want to work with in such an important decision. More