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Honda Cars of Rock Hill
Rock Hill, SC
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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821 Reviews of Honda Cars of Rock Hill
November 16, 2024
DO NOT BUY HERE! !! So I was in a horrible accident. T boned destroying my truck and super excited I came here to get a brand new car when I recovered. I checked my cr !! So I was in a horrible accident. T boned destroying my truck and super excited I came here to get a brand new car when I recovered. I checked my credit score next day and they ran hard credit checks 17 times in a row that very afternoon and destroyed my credit my advisors had me return the car immediately in hopes it would help but it didn’t. I had to hire a team over two thousand dollars to help me fix this mess. Do not come here and wind up like me I warn you guys check and pay for Experian because you might not know your hard credit score but they ran 17 hard credit checks and I have the photo evidence of all 17. Went from 800 to 460 so listen to a banged up excited first time buyer of a brand new vehicle. It broke my heart and soul More
by KyleFornwalt
Employees Worked With
Tyler Lyons
September 26, 2024
Wonderful customer service! I took my car in and the service was great, clear communication and such a friendly team at this dealership. I took my car in and the service was great, clear communication and such a friendly team at this dealership. More
by Kate
Employees Worked With
Gus Matchunis , Connie Underwood, Kevin Bey
September 23, 2024
Horrible experience at Honda Cars of Rock Hill today. I dropped my Odyssey off at 7:30 AM for minor repairs (including 2 recalls) and when I got there at 4:20 pm to pick it up I was told “25-30 minutes”. I dropped my Odyssey off at 7:30 AM for minor repairs (including 2 recalls) and when I got there at 4:20 pm to pick it up I was told “25-30 minutes”. Then I went back in in 30 minutes and was told “another 20 minutes”. It was 70 mins until my van was ready from when I arrived. So I’m not sure if it’s absolutely total poor time management on behalf of the technicians. But they were not actively working on my van for 10 hours and it should have been ready at the very least when I told them I would be there to pick it up. Not impressed at all with the customer service. More
by Kayla N
Employees Worked With
Tanaja Donovan
September 14, 2024
I like to take the time to thank the Services Manager at Honda Cars of Rock Hill, on 9/13/2024 Sir thank you so much for handle everything very professional Honda Cars of Rock Hill, on 9/13/2024 Sir thank you so much for handle everything very professional More
by stewartsherleen
Employees Worked With
Wesley Watts
August 31, 2024
This dealership is filled with crooks and con artists. My husband purchased a new 2023 Ridgeline Honda in Feb. He drove it twice, putting 133 miles on it. He then was diagnosed with cancer and passed in J My husband purchased a new 2023 Ridgeline Honda in Feb. He drove it twice, putting 133 miles on it. He then was diagnosed with cancer and passed in July. Honda would not help us at all with the truck and I was stuck with a truck I did not want. I am now waiting for probate to clear so I can sell this truck and get myself a new car but I will never purchase a Honda. More
by sgarrowood2017
Employees Worked With
Mike Therrell
August 16, 2024
Coco was very helpful she went above and beyond to find out what was going on with my car. Honda always provided good customer service and took really good care of my car when in service. The visit today w out what was going on with my car. Honda always provided good customer service and took really good care of my car when in service. The visit today was beyond exceptional and I’m very grateful for the efforts. More
by kaniyahperry
Employees Worked With
Coco service technician , Tanaja Donovan
August 11, 2024
Very good and quality service in all departments. Pete Pastone is very kind and helpful. Great place to do business with. I love Honda of Rock Hill SC and would recommend it to everyone. Pete Pastone is very kind and helpful. Great place to do business with. I love Honda of Rock Hill SC and would recommend it to everyone. More
by marilyn.marilyn37
Employees Worked With
Pete Pastone
July 07, 2024
Jeric Cole and Lee S are super easy to work with and are all about customer service and satisfaction. No back and forth and numbers games easiest sale we have had in the last 50 years. all about customer service and satisfaction. No back and forth and numbers games easiest sale we have had in the last 50 years. More
by meshr
Employees Worked With
Lee S, Jeric Cole
