Honda Cars of McKinney

I've had good experience at Honda Cars of McKinney both in sales and service. We've bought five cars from them and the service department is primarily why. We moved from St Louis some years ago with an '88 in sales and service. We've bought five cars from them and the service department is primarily why. We moved from St Louis some years ago with an '88 Accord and took it to Honda Cars of McKinney for service. The service experience sold us on Honda. More

The coupon stated I would get a car wash - which I didn't, but didn't have time to go back and get one done. Overall, the service and price was excellent. Still not satisfied with the purchase of a br didn't, but didn't have time to go back and get one done. Overall, the service and price was excellent. Still not satisfied with the purchase of a brand new car from your dealership with squealing brakes. More

I went in for my first oil change. I was greeted by Ian the drive manager and he was very professional. I was turned over to another service adviser. I waited for my oil change to be completed which took the drive manager and he was very professional. I was turned over to another service adviser. I waited for my oil change to be completed which took approx. 2 hours. When I received my car I departed the dealership and the car was driving normally. When I got to the George Bush Tollway, I tried to accelerate the car and it hesitated at 55 MPH, I pushed the gas pedal and it jumped and felt like it downshifted. I exited Alma road and headed back to the dealership. I reported the car problems and approx. 20 minutes later the service adviser took me back to where the car was being serviced where I got to speak with Michael in Team 2, he made me aware that the technician had not emptied the oil and merely added an extra 4 quarts of oil to my crankcase, which felt like a mass airflow sensor. The problem was corrected and it has been documented in your system. What concerns me is that the mistake that was made has severely shorted the life on the front and the rear main seals from oil pressure load. I was offered an free oil and rotate from Ian when departing but to me honest this was my first experience with your service department and it was slow and the job was poorly preformed. I do not know if my future service needs will be met by the dealership, I have to think on this for a while. More

They seem to care about how long people have to wait while their car is being worked on. My only "complaint" (for lack of a better word) is that I went in for an oil change and left spending way more t while their car is being worked on. My only "complaint" (for lack of a better word) is that I went in for an oil change and left spending way more than intended. It seems that this happens most of the time when I take my car in for service. I appreciate the maintenance reminders; however, the pricing seems to be higher than other car maintenance shops. More

I was happy with the overall service from Honda cars of Mckinney. I have a Honda Accord VP 200, in addition to my Honda Odyssey and alwsays bring in both cars for regular services to your dealership. I Mckinney. I have a Honda Accord VP 200, in addition to my Honda Odyssey and alwsays bring in both cars for regular services to your dealership. I have given a 4 for frindileness becuase, when I cam in for the oil change and state inspection, I wish I would have been informed as soon as my car was ready, otherwise I had no problem with my adivsor. More

I commend your service advisors on making me feel they have my own interest at heart in recommending and carrying out services. I realize their job is to sell services whenever possible but I don't feel I have my own interest at heart in recommending and carrying out services. I realize their job is to sell services whenever possible but I don't feel I get the hard sell, and I really appreciate that. I would find it very difficult to come up with suggestions for improvement. My last two visits (August, 2009 and December, 2009) I had two different advisors but identical great experiences - that is truly commendable. Trust is crucial to building a relationship with a dealership and this is the way it is done; quality musn't be something you feel lucky to have gotten - it must be a repeatable experience. More

Dear David Jones, I brought my car in for service. I Dear David Jones, I brought my car in for service. I always like the service here at your dealership - it is friendly, courteous, and professional. Dear David Jones, I brought my car in for service. I always like the service here at your dealership - it is friendly, courteous, and professional. However, the price isn't competitive compared to the other service centers. If your dealership offers the same price as any other service centers, I would bring my cars here for service because I know that I always get the best service here at McKinney Honda dealership. Happy Holidays, Lam Vo More

It was time for an oil change on my new 2007 Honda Accord. In addition, I also got my pin striping done. It took a little more than an hour, possibly due to the pin striping work. The service was g Accord. In addition, I also got my pin striping done. It took a little more than an hour, possibly due to the pin striping work. The service was great and the staff was professional. Would highly recommend Honda of McKinney. More

Yes, We have been Honda Cars of McKinney customers for years. My husband & I each have Hondas from your dealership, along with each of our four children! We have and will continue to highly recommend Hond years. My husband & I each have Hondas from your dealership, along with each of our four children! We have and will continue to highly recommend Honda Cars of McKinney. We go to this dealership for all our service, on all our cars. More