Honda Cars of McKinney

My visit was for a regular Oil change and a MCU SW upgrade to address a recall issue on my 2007 Odyssey. After everything was done, I was told that the battery has been replaced free of charge (under upgrade to address a recall issue on my 2007 Odyssey. After everything was done, I was told that the battery has been replaced free of charge (under warranty) because one of its cells was already bad. My service advisor also told me upfront that due to the SW upgrade, I may or may not feel a judder during speeds between 20 to 45 MpH. If I did, he advised me to immediately bring it back in and the dealership will immediately take care of it by replacing the Torque Convertor. As soo as I got home, I realized that I have felt it a number of times during my trip from the dealership so I called about it and an appointment was immdeiately set for it. As soon as I brought it in, a loaner car was already reserved for me. I was told that the work normally takes only a day but just in case there were delays, it was best to immedialtely provide me a loaner vehicle. The work did not actually take all day and I was advised as soon as it got done. The whole day estimated work turned out to be just a little over half of the busuiness day which made me more pleased. Overall, my Oil change visit got me the Full Synthetic Oil Change I needed, a new battery, new torque converter with new ATF. All of these for a price of a discounted Oil change price (with coupon). The dealership gladly took care of everything under warranty without any hassle. This is a kind of service experiance that every returning customer proudly brags about with his choice of dealership that he goes to. Thanks again Honda Cars of McKinney and keep up the good work. More

Walked into showroom... greeted cordially by our salesman... told him what we were looking for, as we had been looking for several months at other dealerships, and he took us out and showed us the H salesman... told him what we were looking for, as we had been looking for several months at other dealerships, and he took us out and showed us the Hondas we were interested in. Test drove the car again, as we had test drove similar models in Ok City and Ardmore Ok. Not altogether pleased with the back and forth finance game. Bought our 08 Accord at Gunn Honda in San Antonio and it was TOTALLY AND COMPLETELY haggle free. Has sticker price and then has the GUNN price. Take it or leave it. NO HAGGLING. We liked that. Your dealership was not near as obnoxious as the two young men in Ardmore OK. Overall I would say your dealership handles itself in an average fashion. The interest rate on financing for 72 months is not as attractive as the GM financing available but unfortunately they don't sell Hondas. Sooooooo ... we bit the bullet and took the high interest rate as "the price we have to pay" to drive a Honda car. More

Ron Tranka was extremely knowledgable and the "best service" experience for my oil change... Every time my husband and I have came for oil changes or transmission services that service and not being a service" experience for my oil change... Every time my husband and I have came for oil changes or transmission services that service and not being a pushy sales person also..We will continue coming to Honda Cars of McKinney.. Thanks again, Debbie Williamson More

I will no longer let Anne check me in for service. Each time has been with problems. I have never had a problem with any of the other service advisors. The first time she was going to charge me for a servi time has been with problems. I have never had a problem with any of the other service advisors. The first time she was going to charge me for a service covered under warranty. The second time I waited for my car only to find that the work had been completed but Anne was at lunch so no one checked me out. This time I was charged $49.95 for a service that was to be completed free of charge. More

As i pulled up to the overhead door, it was opened promptly and i was guided to the service desk. (very helpful), and was met promptly by Mark. he took my order and informed me of coffee and drinks in promptly and i was guided to the service desk. (very helpful), and was met promptly by Mark. he took my order and informed me of coffee and drinks in the waiting room. workmanship was very good,no hand prints or grease on the door handles etc.Car was washed and returned in clean condition. Eveyone moved around quickly and smiling. my overall experince was very good. The atmosphere here is that the employees enjoy their job and that this is a good place to work. The price was great as I hsd a coupon for an oil change for $9.95. More

Everyone is always friendly at Honda Card of McKinney. The service advisers listen to your problem and then drive the car with you to hear/feel what you hear/feel. Your car is always washed after every s The service advisers listen to your problem and then drive the car with you to hear/feel what you hear/feel. Your car is always washed after every service visit and their shuttle will drop you off and pick you back up. More

friendly and knowlegdeable. He also had a couple of other sales guys help me w/ my Nav and info so the dealership's teamwork was quite good. However, this is like the 4th survey, phone call, etc... asking sales guys help me w/ my Nav and info so the dealership's teamwork was quite good. However, this is like the 4th survey, phone call, etc... asking about my experience. This is the annoying part and very much a turn off. I would buy a car anywhere based on price and have it serviced close by. There is your 250+ review! More

I had done service for one of my Honda cars recently. The service man was polite and professional. Waiting area was very nice especially having internet connection and PCs. I have been doing service and buy service man was polite and professional. Waiting area was very nice especially having internet connection and PCs. I have been doing service and buying cars with this dealer for many years even though I have to drive longer distance. More

I brought my Honda Pilot in for an oil change because I received a coupon on line. Everyone I came in contact with was extremely friendly. My only two experiences with the Service Department have been ex received a coupon on line. Everyone I came in contact with was extremely friendly. My only two experiences with the Service Department have been excellent. My husband and I were very pleased with our salesman, Brian, and now our experiences with the Service Department. More

I brought my Honda Pilot in for an oil change because I received a coupon on line. Everyone I came in contact with was extremely friendly. My only two experiences with the Service Department have been ex received a coupon on line. Everyone I came in contact with was extremely friendly. My only two experiences with the Service Department have been excellent. My husband and I were very pleased with our salesman, Brian, and now our experiences with the Service Department. More