
Honda Cars of McKinney
McKinney, TX
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Honda cars of McKinney provided excellent service when i went to purchase my car. They made sure felt comfortable and more than welcomed. They price range requirements i was looking for were well met. Any went to purchase my car. They made sure felt comfortable and more than welcomed. They price range requirements i was looking for were well met. Any time i need a new car or somebody i know needs a car i will definitely recommend Honda More
My Honda had a dead battery which I had recently purchased from them. Mr Keith was very courteous and replaced it with a New battery. Also it was my wife's bday and we were very late. Keith helped u purchased from them. Mr Keith was very courteous and replaced it with a New battery. Also it was my wife's bday and we were very late. Keith helped us by getting the battery replaced as quick as he could. Very satisfied with this dealership and service department as well. More
Considering all the cars I've purchased in my life, my salesperson Trae was probably the most laid back person I've ever worked with. He didn't try to talk too much, focusing on overcoming objections, or salesperson Trae was probably the most laid back person I've ever worked with. He didn't try to talk too much, focusing on overcoming objections, or seem concerned with making a sale as much as he just listened to me an made me feel like he was only going to be happy if I was happy. I am in sales too, and Trae understands that his job is really people, not sales. I would recommend Trae and Honda Cars of McKinney to anyone looking for a new vehicle! More
I have been using HCM for about 6 years to sevice my Odyssey and Civic. Steve has been my primary POC during that time. Steve has always been been honest about what needs to be done. Unlike other cus Odyssey and Civic. Steve has been my primary POC during that time. Steve has always been been honest about what needs to be done. Unlike other cust reps he always calls me back to provide information. Steve also knows what service items I can perform myself and gives me suggestions on how to save money. During the times when I have experienced difficult to solve prolems the mechanics often take the time to come out and talk with me directly and even ride with me. The waiting area is first class and the free loaner cars have been invaluable to me many times. More
Computer system was downa and took 2 hours for oil change. Quicker service would be appreciated. No one communicated the delay. It would be great to get heads up and find out about the delay. The weat change. Quicker service would be appreciated. No one communicated the delay. It would be great to get heads up and find out about the delay. The weather got bad that day and made it harder to make it home. More
I was happy with the treatment we received. I was disappointed the salesperson left the dealership. We bought the car late at night and we never did get it truly detailed before he left the company. disappointed the salesperson left the dealership. We bought the car late at night and we never did get it truly detailed before he left the company. Otherwise very happy with everything. Thank you. More
By far one of the more pleasant oil changes I've had. The service technician was informative and quite polite. Turn around time was fairly short (about 45 min). I usually take my honda to Quicklube due The service technician was informative and quite polite. Turn around time was fairly short (about 45 min). I usually take my honda to Quicklube due to the price point, however I had a coupon that sealed the deal. I don't quite agree with the ten dollar price difference between that budget oil places and the dealership. I feel that the components (fuel filter, etc.), being manufactured overseas like the others, are no more superior. Also the oil quality are about the same with no noticeable difference in performance. If I'm paying for "the experience" than I rather continue to go the budget route and save a few bucks. More
When I was shoping for a new Honda Odyssey Touring I went on the WEB and found Honda Cars of McKinney. When I arrived at the dealership, I was met by Tony Delsol, a Sales Representative. Tony was very friend on the WEB and found Honda Cars of McKinney. When I arrived at the dealership, I was met by Tony Delsol, a Sales Representative. Tony was very friendly and helpful. He and Rick Rawson and Rusty McDonald assisted greatly in helping me purchase the right vehicle. When the tires needed servicing, Customer Service put me intouch with Rick Dailey who inturn introduced me to Ivan Lackey. The Quality of Work and Overall Experience was great. My vehicle has only 501 miles. So far the overall satisfaction with the dealership has been great. More
I was admitted to the service area to schedule my service request. I was greeted by Steven in a very friendly manner and he listened to my request for an oil change and my other concerns about noises when dr request. I was greeted by Steven in a very friendly manner and he listened to my request for an oil change and my other concerns about noises when driving my Honda Accord. He wrote up the work order and the work was done as promised. More
My visit was for a regular Oil change and a MCU SW upgrade to address a recall issue on my 2007 Odyssey. After everything was done, I was told that the battery has been replaced free of charge (under upgrade to address a recall issue on my 2007 Odyssey. After everything was done, I was told that the battery has been replaced free of charge (under warranty) because one of its cells was already bad. My service advisor also told me upfront that due to the SW upgrade, I may or may not feel a judder during speeds between 20 to 45 MpH. If I did, he advised me to immediately bring it back in and the dealership will immediately take care of it by replacing the Torque Convertor. As soo as I got home, I realized that I have felt it a number of times during my trip from the dealership so I called about it and an appointment was immdeiately set for it. As soon as I brought it in, a loaner car was already reserved for me. I was told that the work normally takes only a day but just in case there were delays, it was best to immedialtely provide me a loaner vehicle. The work did not actually take all day and I was advised as soon as it got done. The whole day estimated work turned out to be just a little over half of the busuiness day which made me more pleased. Overall, my Oil change visit got me the Full Synthetic Oil Change I needed, a new battery, new torque converter with new ATF. All of these for a price of a discounted Oil change price (with coupon). The dealership gladly took care of everything under warranty without any hassle. This is a kind of service experiance that every returning customer proudly brags about with his choice of dealership that he goes to. Thanks again Honda Cars of McKinney and keep up the good work. More