Honda Cars of McKinney

Mislead and lied to by salespersons, one of them being the sales manager. I was give the information and price of a 4wheel drive Honda Element when i later found out with the vin number it was a 2wheel dr the sales manager. I was give the information and price of a 4wheel drive Honda Element when i later found out with the vin number it was a 2wheel drive. I thought i was getting a great deal, but the asking price i was negotiating on was much higher than the asking price of the SUV i was really buying. In addition they locked key inside the car and had to break into it! More

I went in to test drive a new Accord and got greeted by the sweetest sales guy, Anthony, bless his heart. He was so nice and friendly and very honest. I must say he tried his very best to try to help me. I the sweetest sales guy, Anthony, bless his heart. He was so nice and friendly and very honest. I must say he tried his very best to try to help me. Its a shame the poor guy works at such a crooked place. I was warned about this place from my a family member whos a car salesman but being a nice person, I decided to give them a chance and ended up totally wasting my time. This dealership adds $3000 worth of shit accesories on each and EVERY car at that dealership and makes the customer pay for it even if you do not want it or ask for it !! The managers and finance people just want to play around with nonsense numbers and waste time. They kept messin around with numbers supposedly trying to help me but it was all bullshit . They gave me $2000 less than what my trade in is worth because one very barely noticable ding on the side door. I ask them what interest rate they calculated and they say they dont even know, the computer doesnt tell them .....like im stupid ?? I have 700 credit score and they tell me i only qualify for 8% ....total bull. Then they try to lure me back saying they have the car I want coming to the dealership secured, they were gonna cancel it because i walked out.... and they have no idea what color it is, when its coming, no vin number, NOTHING ! I knew that was a total lie. They told me they would match another dealerships price, oh yea, when did $1000 over become matching ?! I felt bad for my sales guy, his manager was feeding him total crap. My hats off to him because he did try and he was so nice through the whole process when I told him I thought it was total bullshit. I was only patient because of him. But seriously I dont know how the hell this dealership got the Presidents Award. They must be paying people to vote for them with the profit they make jipping off their customers ! More

Very shady salespeople, challenging the intelligence of two very educated customers. Unconcerned about customer satisfaction. Sat and let my wife walk away in tears without apology. Would not swap out a two very educated customers. Unconcerned about customer satisfaction. Sat and let my wife walk away in tears without apology. Would not swap out a car of a different color even though there were several ones available to satisfy us. More

very unpleasant experience with this dealership. The very unpleasant experience with this dealership. The financing dept was offering ridculous rate to start. After long negotiation to a civic from th very unpleasant experience with this dealership. The financing dept was offering ridculous rate to start. After long negotiation to a civic from this dealership, I found defect and body damage before I signed for the car and financed. . The dealer promised to take care of the problem smoothly. I took the car at the same day beliveing their promise. Once I took the car back, I sensed their attitudes changed. However, they would fix the car and gave me a loaner. I had to wait a week and half to get the car back. The salesperson who told me the car never called, even lied my phone number does not work. The number worked before I purchasedd the car. After almost two weeks, car was fixed per the salesperson, Body work was done as promised. Other defect I pointed was not done. The salesperson was lying that was taken care of even though anyone with good vision was able to see nothing had been done I also found car was very dirty. No detail job was done, no outside wash was done. The salesperson kepting lying cleaning was done. If the salesperson was not lying, I would not know where all dust and dirt inside the car came from. I even found scarches done by someone inside the car. Judge from my experience. You probably can see I never recommend buying car from this dealership due to bad salesperson, bad after sale service, also bad quality of work. If you still want to buy a car from dealership, be very careful with financing dept. They really want to rip off customer with interest rate and extended warranty. I have over 750 credit score and they were offering 8 percent, and find very good salesperson. More

If my salesperson wasn't at the dealership when I went to pick up my car, no one else had any information about what had been done, or, more accuratly, what had not been done. Moreover, no one made any type pick up my car, no one else had any information about what had been done, or, more accuratly, what had not been done. Moreover, no one made any type of effort to check, find paperwork, etc. It was a very frustrating experience overall, and I disagree with their concept of "service." Overall, the employees are arrogant, at least to lone women. More