Honda Cars of McKinney

In addition to Mitch's professionalism, he was warm, courteous, and very attentive. His appearance was neat and clean. He made sure our Civic had the multi-point vehicle inspection we requested, and muc courteous, and very attentive. His appearance was neat and clean. He made sure our Civic had the multi-point vehicle inspection we requested, and much to our surprise, our car received a complimentary washing. I would be happy to have him service our car again in the future and hope he will remain an employee of Honda for many years to come. I will ask for him in the future, but if not available, I would be more than happy to work with any of the wonderful service advisors at Honda Cars of McKinney. More

Antony stated out and got all of the problems that we came to him with. He set our expectations as to what was going to be covered under warranty prior to us leaving, provided us with a loner car as we n came to him with. He set our expectations as to what was going to be covered under warranty prior to us leaving, provided us with a loner car as we needed to be able to transport our kids for the day. He gave us a call and followed up with items that were not going to be covered as well as going over items that needed attention that we did not originally discuss. He folloed up at the end of the day to let us know when the car would be ready. When we came in to pick up the car, he spent ample time with us to discuss the details of the work that was done, how much each piece was, as well as how much was covered under warranty. We did not feel rushed or taken advantage of and overall he did a great job of walking us thru this process. Very nice experience for this repair. Good job Antony! Shig & Sandy Katada More

My overall experience was good. The car was ready on dot at the time of promise. Carl was very nice. He listened to me very patiently and after the service, explained every thing in details. I had a comfo at the time of promise. Carl was very nice. He listened to me very patiently and after the service, explained every thing in details. I had a comfortable wait in the lounge, which has wifi. I dint feel like i was waiting. GOOD JOB DONE. More

I arrived @ Honda Cars @ 7:00 AM. Carl Miller met me, I arrived @ Honda Cars @ 7:00 AM. Carl Miller met me, had me fill in some paperwork, and I got my "loaner". When work on my Pilot was concluded, I arrived @ Honda Cars @ 7:00 AM. Carl Miller met me, had me fill in some paperwork, and I got my "loaner". When work on my Pilot was concluded, Carl called my cell and I returned to dealership to pick up my "Fixed" Honda Pilot. Carl was "one of the best" I have worked with. Bill Walsh Plano, TX More

I was greeted promptly on arrival at the dealership. Carl explained all of the service that needed to be done to my car. He kept me informed about how the service was progressing. At the end he explai Carl explained all of the service that needed to be done to my car. He kept me informed about how the service was progressing. At the end he explained the service statement to me. He was a very pleasant person to work with and I would recommend him and the dealership to my friends. More

HCOM and, in particular, Mark DeGeorge, Kenny Grant and Jason LeVine are the best in the business. Mark is friendly, honest and a pleasure to deal with. Jason is one of the best techs I've had the pleasu Jason LeVine are the best in the business. Mark is friendly, honest and a pleasure to deal with. Jason is one of the best techs I've had the pleasure of knowing and does an outstanding job. Kenny runs a tight ship & is always more than helpful with parts, service and collision repair. Kenny is open, honest and also a pleasure to deal with. I trust these Gentlemen & appreciate the excellent Customer Service each provides. Thank you HCOM. More

I appreciate the service James Pierce provided me. He was very apologetic for the long wait just to get an oil change, but I understood b/c you all had a rush of customers right before the lunch hour. W was very apologetic for the long wait just to get an oil change, but I understood b/c you all had a rush of customers right before the lunch hour. When he said they topped off my washer fluids I laughed and told him that the water pump wasn't working to spray my front windshield. He said give me a minute. He took my car around and blew out the hose and they both work now! He did not have to do that, but took the time to try and it worked! He provided great customer service and I also like to work w/ Ron in your service area. More

Friendly service, Mitch was very helpful!! Dealership was clean. Had a free newspaper and cookies to go along with your wait. Mitch indicated that the service would take two hours so I waited. It took exa clean. Had a free newspaper and cookies to go along with your wait. Mitch indicated that the service would take two hours so I waited. It took exactly two hours as promised. Also enjoy the honest service that I receive. More

This is the first time I am taking the survey and I am confused on this Review part on telling you "why" I have given the rating I have. Is it on every question or just an "in general" rating? I have confused on this Review part on telling you "why" I have given the rating I have. Is it on every question or just an "in general" rating? I have had my CRV for 11 years. I was introduced to Mark when I attended the new car seminar and he has ALWAYS been an incredible service person. He recommends without being pushy, he is always friendly no matter what and he knows his Honda cars inside and out. Being a woman I can tend to feel "taken advatage of" when it comes to service and parts on my CRV. But not with Mark, he is patient and explains everything to me and why we are doing this and why it has to be done, but this other issue can wait a little longer. He is a very honest person and that is a rare quality to find now a days. More

The service that I had received from your dealership have been great. Honda Cars of Mckinney knows how to treat their customers with dignity and respect. The quality of the work have been superb. I know beca been great. Honda Cars of Mckinney knows how to treat their customers with dignity and respect. The quality of the work have been superb. I know because my car is on the road a lot; traveling from Louisiana to Dallas on a regular basis. I wouldn't trust my car with anyone else. I am proud to be a member of the Honda Family. More