Honda Cars of McKinney

Most of the experience of buying the car was fine. Darryl Golter was very helpful and honest with me when I asked certain question regarding the price of items on the sticker and accessories on the ca Darryl Golter was very helpful and honest with me when I asked certain question regarding the price of items on the sticker and accessories on the car. Had it not been for him, I would have not purchased the car there. He was never the “pushy” car salesman that you hear about all the time. He was great. My only real issue was the extended warranty. I realize that the warranty is profit for the dealership and commission for the staff involved, but I felt very pressured and was very frustrated with the whole thing. I bought the warranty at the time of the sale because I was told if I bought the warranty at a later date that it would not cover the navigation system on the car. I was also told I could take the car anywhere I wanted for service under the extended warranty as long as it was to an ASE certified mechanic. After getting home and reading the fine print, there is a clause in the contact stating if your car is within 40 miles of the dealership where you purchased the warranty, that you must take the car there. I live 35 miles from Honda of McKinney and would like the choice of where to take the car since it may not always be convenient to drive to McKinney. I called the corporate office of Hendrick Autoguard and specifically asked the same questions that I had asked the Finance Mgr. when I made the purchase and was told something totally different. Obviously some misrepresentation of the facts had occurred, so I decided to cancel the extended warranty. Two people tried to talk me into keeping the warranty after I had said I wanted to cancel and explained my reasons. I was also told that the answers I got from the corporate office were not correct. I explained that I had spoken not just to one person there, but to 3 people and they all said the same thing which was I could still buy the extended warranty that would cover the navigation if I purchased it within 12 months or 12,000 miles. It was also confirmed to me that I did have to take the car back to Honda of McKinney if the car was within 40 miles. After explaining all this to the Finance Mgr., it was then that I was told perhaps Hendrick had changed some of the warranty policy effective March 1 and that the dealership had not been notified. Sorry, but I felt like this was all BS. So, Mr. McDonald was going to call the corporate office himself and confirm what I had been told. I have never heard back from him. At the time of the sale, I was only offered the Hendrick extended warranty. I found out later about HondaCare which would have fit my particular situation better since I live 35 miles from the dealership, but was never offered that at the time of the sale. More

This is my 3rd car bought from this dealership. All of my experiences with them have been positive, from sales to service. They have given me a fair trade-in as well as a fair price on the new vehicle ea my experiences with them have been positive, from sales to service. They have given me a fair trade-in as well as a fair price on the new vehicle each time & have always been professional. As far as service (which for me has pretty much only been oil changes), they have a great set-up with internet access and a play area for young kids and plenty of seating. More

The sales person Robert kurlan was very knowledgable and approachable.He answered all our questions. Customer service was great,quality of work was great,freindliness of staff was great at the dealership.O approachable.He answered all our questions. Customer service was great,quality of work was great,freindliness of staff was great at the dealership.Overall experience at Honda cars of mckinney was great. More

Good salesmanship and great service. Andy Torres was easy to work with and Brett Has always been very helpful. Thanks! We went and everyone was friendly, there was coffe and a playroom for the childre easy to work with and Brett Has always been very helpful. Thanks! We went and everyone was friendly, there was coffe and a playroom for the children. Once we entered everyone tried to help, and backed off when we said that we were just getting serviced. More

This was the fourth car I have bought from Honda Cars of McKinney. Everyone was great. I already knew which vehicle I wanted. They didn't have it in stock but found it and had it shipped to the dealershi McKinney. Everyone was great. I already knew which vehicle I wanted. They didn't have it in stock but found it and had it shipped to the dealership in a very timely manner. In the meantime, I was given a loaner car to drive. The car was in perfect condition upon delivery. More

Overall nice experience. Things liked: friendly Overall nice experience. Things liked: friendly salesman. Car was ready for drive when we visited the dealer. Things didn't like: 1. pressure tacti Overall nice experience. Things liked: friendly salesman. Car was ready for drive when we visited the dealer. Things didn't like: 1. pressure tactics by sending staff to ask for the keys several times during negotiation. 2. Finance guy forcing for Honda finance though we had our finance ready. More

I had a very good experience with the purchase of my new Honda Accord at the Honda Dealership of McKinney. They made my new car purchase experience very easy and without any hassel. Due to my great experie Honda Accord at the Honda Dealership of McKinney. They made my new car purchase experience very easy and without any hassel. Due to my great experience I will be recommending your dealership to family and friends. Thank you. More

John was patient, helpful and pleasant. He answered all our qustions and attended to all our concerns. He did his best to ensure that we were ultimately satisfied with all aspects of our Honda Element purc our qustions and attended to all our concerns. He did his best to ensure that we were ultimately satisfied with all aspects of our Honda Element purchase. While at the dealership we were treated very politely and our choices were respected. More

Andy was great to work with and buying another Honda was wonderful. I have dealt with this dealership when I purchased my Passport (my 3rd Honda at the time) and was impressed with their commitment and fol wonderful. I have dealt with this dealership when I purchased my Passport (my 3rd Honda at the time) and was impressed with their commitment and follow through on Customer Service. They are tops in how they treat their customers More

This is my seventh Honda I have purchased or leased, beginning in 2000, at Honda Cars of McKinney. I have also had them all serviced exclusively at your dealership. It has always been a good experienc beginning in 2000, at Honda Cars of McKinney. I have also had them all serviced exclusively at your dealership. It has always been a good experience; I have felt that my business is valued and my treatment is fair. Other dealers have attempted to win my business, but I always return to Honda of McKinney. I expect to continue to have a good relationship with Honda of McKinney. My daughter is driving our oldest car, a 2003 Accord EX-L V6 (I've bought 5 of these). She will be graduating from Law School in May, and we'll probably be at your dealership looking for another new car! More