Honda Cars of McKinney
McKinney, TX
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Steve was exceptionally thorough and friendly. I will be able to recommend his professionalism with high confidence. I truly appreciate how extensive and detailed the inspection of the vehicle was and how able to recommend his professionalism with high confidence. I truly appreciate how extensive and detailed the inspection of the vehicle was and how much information Steve and the technician were able and willing to provide. It's rare that service professionals are willing to take time to help customers; this was a pleasant surprise. We miss Mason too! The two of them have been great to work with for all of our service needs! More
Antony (Tony) was friendly from the moment I arrived. He listened to why I was having my Honda Pilot serviced. He checked my service record and suggested several things that needed to be considered. I was listened to why I was having my Honda Pilot serviced. He checked my service record and suggested several things that needed to be considered. I was only interested at this time in an oil change and tire rotation. He did not try to pressure me to get the other service, but told me to consider it for a future visit. He gave me an estimate of the time it would take to do the maintenance, and it came in under the estimated time. Tony, told me as a result of the quality control inspection, that my battery was low on charge. He offered a new Honda battery for for a competitive price, but I declined at this time. My overall experience was very pleasant and I have pleased with all maintenance I have received since I bought the Pilot from Honda Cars of McKinney in 2003. More
After dealing with Auto Dealorships for over 50 years, I have a fair understanding of what to expect. My experience on my first oil change and related services on my 2010 Accord introduced me to service th have a fair understanding of what to expect. My experience on my first oil change and related services on my 2010 Accord introduced me to service that excelled in every way. Mitch and his team rated the highest ratings all the way. I am duly impressed! More
Honda Cars of McKinney serviced my car today. I went to them for an oil change and took a coupon I received in the mail. Mr. Sado and the technician working on my CR-V provided quick, courteous, professio them for an oil change and took a coupon I received in the mail. Mr. Sado and the technician working on my CR-V provided quick, courteous, professional service. They tested my battery and it failed the standards and I was given a new battery since it was less than 3 years old. Now that's service! More
I have worked with Mark many times and he always explains what items need to be taken care of on my car in a professional manner. He is always very upfront on the charges that I will incur, which I greatly what items need to be taken care of on my car in a professional manner. He is always very upfront on the charges that I will incur, which I greatly appreciate. I usually have to wait for my car, and it's always done quickly. I have two young kids and I appreciate the play area that keeps them well occupied. More
In addition to Mitch's professionalism, he was warm, courteous, and very attentive. His appearance was neat and clean. He made sure our Civic had the multi-point vehicle inspection we requested, and muc courteous, and very attentive. His appearance was neat and clean. He made sure our Civic had the multi-point vehicle inspection we requested, and much to our surprise, our car received a complimentary washing. I would be happy to have him service our car again in the future and hope he will remain an employee of Honda for many years to come. I will ask for him in the future, but if not available, I would be more than happy to work with any of the wonderful service advisors at Honda Cars of McKinney. More
Antony stated out and got all of the problems that we came to him with. He set our expectations as to what was going to be covered under warranty prior to us leaving, provided us with a loner car as we n came to him with. He set our expectations as to what was going to be covered under warranty prior to us leaving, provided us with a loner car as we needed to be able to transport our kids for the day. He gave us a call and followed up with items that were not going to be covered as well as going over items that needed attention that we did not originally discuss. He folloed up at the end of the day to let us know when the car would be ready. When we came in to pick up the car, he spent ample time with us to discuss the details of the work that was done, how much each piece was, as well as how much was covered under warranty. We did not feel rushed or taken advantage of and overall he did a great job of walking us thru this process. Very nice experience for this repair. Good job Antony! Shig & Sandy Katada More
My overall experience was good. The car was ready on dot at the time of promise. Carl was very nice. He listened to me very patiently and after the service, explained every thing in details. I had a comfo at the time of promise. Carl was very nice. He listened to me very patiently and after the service, explained every thing in details. I had a comfortable wait in the lounge, which has wifi. I dint feel like i was waiting. GOOD JOB DONE. More
HCOM and, in particular, Mark DeGeorge, Kenny Grant and Jason LeVine are the best in the business. Mark is friendly, honest and a pleasure to deal with. Jason is one of the best techs I've had the pleasu Jason LeVine are the best in the business. Mark is friendly, honest and a pleasure to deal with. Jason is one of the best techs I've had the pleasure of knowing and does an outstanding job. Kenny runs a tight ship & is always more than helpful with parts, service and collision repair. Kenny is open, honest and also a pleasure to deal with. I trust these Gentlemen & appreciate the excellent Customer Service each provides. Thank you HCOM. More
I was greeted promptly on arrival at the dealership. Carl explained all of the service that needed to be done to my car. He kept me informed about how the service was progressing. At the end he explai Carl explained all of the service that needed to be done to my car. He kept me informed about how the service was progressing. At the end he explained the service statement to me. He was a very pleasant person to work with and I would recommend him and the dealership to my friends. More