Honda Cars of McKinney

Roosevelt was exceptional. We had a wonderful experience with him. He helped us with all our questions and We have had some trouble getting parts to fix issues with the van which is supposed to be inspe with him. He helped us with all our questions and We have had some trouble getting parts to fix issues with the van which is supposed to be inspected and certified, though we found several issues with it right after purchase. We have had a hard time getting the service dept to get parts in in a reasonable timeframe, and set up appointments Feels like as soon as you buy, you're not a priority anymore. Other than that, we had a good experience and would recommend Roosevelt to friends and family. Thank you! More

I was met by Roosevelt Aaron as soon as I pulled up at Honda Cars of McKinney. I was greeted with a smile and a genuine offer to help. He never made me feel hurried, rushed, or obligated. He took the t Honda Cars of McKinney. I was greeted with a smile and a genuine offer to help. He never made me feel hurried, rushed, or obligated. He took the time to help me make sure that I was getting the vehicle that I truly wanted. He was a professional from the beginning to the end of the process when I picked up the car. He made sure that I was satisfied and shook my hand, opened the door for me to get into the car and waved as I drove away. I appreciated his candor and his patience with me as I went through the process. I've purchased several new vehicles from Honda Cars of McKinney and had received some poor service from some individuals in the service department approximately two years ago. At one point, I vowed that I would never return to buy. After meeting and working with Roosevelt, I'm satisfied for now and would consider returning for a vehicle in the future. More

Service was friendly, and all the paperwork was taken care of efficiently. Max was accommodating and made an extra effort to make us as comfortable as possible. The finance office gave me a very good war care of efficiently. Max was accommodating and made an extra effort to make us as comfortable as possible. The finance office gave me a very good warranty and a good interest rate for a fair price. More

My visit to the McKinney dealership was nothing short of fantastic and unbelievably great service. My 2002 CRV had been repaired in Lewisville Texas at the Bankston Honda dealership less than a month prior fantastic and unbelievably great service. My 2002 CRV had been repaired in Lewisville Texas at the Bankston Honda dealership less than a month prior for a total cost of $2000. I was not happy that my engine light continued to flash. I brought my car to Mckinney to see why the previous repairs seemed fruitless. I'd just moved to the area due to a recent marriage and I was not in the best mood for repairs, bad news, nor even considering a NEW CAR. I had a bad feeling about my CRV and decided to look at cars while I waited for the verdict on my beloved car we called "Molly". Trae Gibson my salesperson treated me with the upmost respect and hospitality despite my less than friendly mood. I purposely gave him a hard time and tried to run him off because in my mind I didn't need a car nor some salesman following me around. Before I knew it I was buying a car at the price I could afford. Sure enough my CRV was a wreck and I could not see the value in repairing it again. Trae Gibson allowed me to take the time I needed to think over my next move. I called my husband to the dealership and he too was very impressed with the service. Overall this was a good experience. I'm still mourning the loss of my CRV however my new Fit is a welcome addition to the family. WE haven't named it yet but I expect to come up with something soon. Thanks to Trae Gibson and the McKinney dealership for turning a very painful day into a happy ending for me and my family. More

I'd been looking for a first car for my daughter for a while with no luck. when I called about the 2006 Honda Element I'd seen online, Jackie Williams was very helpful. He even offered to hold the car for while with no luck. when I called about the 2006 Honda Element I'd seen online, Jackie Williams was very helpful. He even offered to hold the car for us, since we were coming all the way from Keller to see it. Upon our arrival, we were greeted immediately by Max Arabaci. He introduced us to Jackie and then Max took my daughter and I for a test drive. Max was helpful, polite and knowledgeable. He treated my daughter as much as the customer as he did me, which I truly appreciated. He didn't talk down to her, or treat her like a new driver, he treated her like someone out to buy a car, which sold me on him. He also didn't try and convince us he knew everything about the car, he knew enough, and when we had questions he couldn't answer, he found someone who could answer them. Once we'd made the decision to purchase the car, Rick Dailey made the entire buying process comfortable and quick. he was also quite helpful in getting our satellite radio hooked up. There were a few things that need to be done to the car--some touch-up painting, fixing a small tear in the driver's seat, etc. Max said he'd call us monday to set up an appointment--and he did. the next day, we dropped the car off and get a loaner. the work was done with a day or two and very much to our satisfaction. Overall, we wouldn't have asked for a better experience. thanks. More

Newell was very attentive to my needs. He called me right away when I saw the vehicle on line. He came to work early to meet me to look at the car and let me have an extended test drive. One tire had a nail away when I saw the vehicle on line. He came to work early to meet me to look at the car and let me have an extended test drive. One tire had a nail in it and couldn't be repaired so that tire was replaced. I was in a rush to get home and Newell was attentive to getting me out as fast as he could. One thing is the car has a pull to the right and the car was supposed to be aligned. It is still pulling harder than a car should. More

This was the most enjoyable car buying experience my husband and I have had in many years. Trae was genuinely interested in what Honda would meet our needs and worked with us to ensure our needs and wa husband and I have had in many years. Trae was genuinely interested in what Honda would meet our needs and worked with us to ensure our needs and wants were met. He was extremely knowledgeable, but with no ego or "pushing". He did not over sell which helped us feel comfortable and confident once our decision was made. It was a bonus to learn we would be eligible for the price we negotiated plus the very low interest rate. Thank you for a great experience. We are looking forward to many great years in our new Honda Pilot! More

I had a very positive experience at the McKinney Honda. Art Collins and Rick Dailey provided excellent customer service. I appreciate their quick service, I was in and out within 1 hr. I would highly recom Art Collins and Rick Dailey provided excellent customer service. I appreciate their quick service, I was in and out within 1 hr. I would highly recommend Honda of McKinney to others, and I will defianately go back there to purchase my next Honda in the future. More

Honda Cars of McKinney put me in the car I wanted without any questions asked. They staff was friendly and eager to help. The delivery of my new vehicle was exceptional. I would definitely recommend and h any questions asked. They staff was friendly and eager to help. The delivery of my new vehicle was exceptional. I would definitely recommend and have recommended this dealership to my friends, family and coworkers. More

Very helpful and thorough on all aspects of the sale. Took the time to make sure we understood all aspects of the features on the car we were purchasing. We have been pleased with the service so far a Took the time to make sure we understood all aspects of the features on the car we were purchasing. We have been pleased with the service so far as we have completed our first oil change and tire rotation. Evweything has gone very well. More