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Honda Cars of McKinney

McKinney, TX

4.9
2,851 Reviews

601 S Central Expy

McKinney, TX

75070

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Showing 2,852 reviews

July 02, 2016

New Car Purchase experience We went in search of a new Honda CR-V EX-L. The dealership did not have our color choice in their inventory and made honest effort to get one from wit More

by Yogesh Kandasami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mihail
June 23, 2016

Fabulous Experience We purchased a CR-V last night at Honda Cars of McKinney. Paul and Scott A. were great, no pressure men and we couldn't be happier. All vehicle purcha More

by sandy1301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonneborn, Scott Atchison
June 14, 2016

Ideal Service This was the most stress free, enjoyable car buying experience I could hope for. My salesman Paul was sincere and straight forward, as were the sales More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonneborn, Jonathan Todryk , John Mihail
June 10, 2016

Always an issue I live in the area and will either drive to Frisco or wait to get service when I visit home 5 hours away just to avoid patronizing this dealership! T More

by HawteHonda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Wright
Jul 22, 2016 -

Honda Cars of McKinney responded

Thank you for taking the time out to share your experience, we truly strive to achieve customer satisfaction and would like to hear more of your experience in order to improve our service. We currently have over 50% of our 160 plus employees who have been here over 4 years and average over 6 years in tenure top-to-bottom. Please feel free to reach out to me directly at your convenience. Bill Neckar/Customer Relations Mgr. 972-569-4236

June 09, 2016

Car Service Great customer service, the process took some time because of the bank, but overall, would definitely recommend to a friend or family member. Thank yo More

by Trevon7
Recommend Dealer
Yes
Employees Worked With
Hayden , Justin Griffin, Rick Dailey
June 03, 2016

WORST EXPERIENCE EVER Absolute worst experience ever. I went to Honda of McKinney due to Auto Trader and my written offer for trade in on my truck. I arrive on a Saturday a More

by JeffCleve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Woods, John Mihail
June 02, 2016

Step Up I was shopping for a Honda Accord and went to several dealerships in my area and found out they were all pretty much the same price . and the trade a More

by H204U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Shokler, Art Collins, Justin Griffin, Billy Snopik, Bart Davis
June 01, 2016

Service not performed but charged customer Recently i went for transmission service, oil change and tire rotation services (they call A & B services). After service i was billed for all 3 servi More

by Siva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoffrey Waldman
Jul 22, 2016 -

Honda Cars of McKinney responded

We appreciate your comments and would like discuss your encounter at further detail. Part of our Core Values at Honda Cars of McKinney is teamwork through trust, respect and integrity. It is important that customers as well as members of our team esteem the company as honorable and trustworthy. Contact me directly at 972-569-4236 and perhaps give me the opportunity to restore your trust. Sincerely, Bill Neckar/ Customer Relations Mgr.

May 30, 2016

Great experience Employees were very helpful and knowledgeable. The process was efficient. They were great for this first time car buyer. Very nice facility and atmosp More

by amandaOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Golter, Billy Snopik, Scott Atchison
May 29, 2016

great used car buying experience We went to Honda Cars of McKinney looking for a first car for my 16 year old son. Jackie Williams in used cars was beyond awesome! He was so friendly, More

by Angela E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Williams
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