Honda Cars of McKinney

Carl, you are AWESOME!! I appreciate working with every time!! It is a pleasure coming to Honda Cars of McKinney Thank you, your the best!! Paula B. time!! It is a pleasure coming to Honda Cars of McKinney Thank you, your the best!! Paula B. More

I came into the dealer with my Certified Honda still under bumper to bumper warranty. When I purchased my car there I didn't realize there was a major problem with the sound system until a friend of mi under bumper to bumper warranty. When I purchased my car there I didn't realize there was a major problem with the sound system until a friend of mine who used to know a car audio store mentioned it. So I took it in and they kept my car for about 2 weeks. They couldn't figure anything out and ended up replacing my front speakers. Months later my friend introduced me to a car audio technician, within 5 minutes he was able to locate a depolarized speaker in the back and voila, the sound was instantly changed, I could hear the full range. It's pitiful that a known dealer lacked the care to spend the time to trouble shoot my car which they kept for a couple weeks in order to fix a problem which required no additional hardware, just a few minutes of time to change the position of two wires. More

I stopped by McKinney Cars of McKinney looking for a car to replace my recenlty wrecked car. I was approached by a overly motivated saleman eager to meet his quota. I told him I was in process of settling to replace my recenlty wrecked car. I was approached by a overly motivated saleman eager to meet his quota. I told him I was in process of settling with my insurance company but he continued trying to get me to purchase a car knowing I had not come to an agreement with them. He stated he does this everyday, and he knowsd what they were going to offer and he had several finance options he could offer and get this deal done today. He then stated his offer was only good for that day, well until 9pm, well before 9 because the lights are out and we are out of here at 9. Really, you think that is going to motivate me to buy a car? He was motiviated to help himself and himself only. I purchased a car the next day from Pat Lobb Toyota where I was able to deal with a saleman that took the time to build rapport and trust with me. People do business with those they TRUST and no trust was built in this visit to McKinney Cars of McKinney. More

My sales person, Derrick Turner, is absolutely the BEST!! My original buying experience with Derrick nearly 5 years ago was very easy, friendly and hassle-free. He worked with me to meet my needs and I lef My original buying experience with Derrick nearly 5 years ago was very easy, friendly and hassle-free. He worked with me to meet my needs and I left owning a brand new Honda Odyssey that has served me and my daughter very well. During the time I've owned the van Derrick sold me, he has called to check in on me numerous times but never too pushy about selling me an upgrade. I always felt he was genuinely interested in learning about my experience with my Honda and ensuring my overall satisfaction (and the Odyssey has been excellent). But today, Derrick made the top of my all-time favorite, ultimate Salesman list. I ran out of gas in the van, had a nice person stop and help me put 1 gallon of gas in my tank and then drove off, but my van still wouldn't start. Before I went to the expense of having it towed, something told me that Derrick would be able to help me. I called him at the dealership (Honda Cars of McKinney) and told him my predicament. He said I may need more gas, that just 1 gallon might not be enough to start it. He asked me to standby while he contacted his lead service manager who gave instructions on what to do. Turns out I did need at least 2 gallons to get it started again. Derrick called back to check on me and make sure I was safe and back on the road. He knows, and so do I, that I will be buying my next vehicle from him. Now THAT folks, is what you call great service, 5 years running strong. Thank you Derrick! More

.My Honda pilot AC pipe leaking ,so i visited to day.He fix this problem within a reasonable time.He is very friendly& cooperative.Thanks,see you next time. fix this problem within a reasonable time.He is very friendly& cooperative.Thanks,see you next time. More

Beware of the dishonesty at Honda Cars of McKinney. We spent hours negotiating with these guys and arrived at a deal which they ultimately could not follow through with. But here's how they handled it. W spent hours negotiating with these guys and arrived at a deal which they ultimately could not follow through with. But here's how they handled it. We were excited about picking up the new car the next morning only to find, according to them, it had been sold. Somehow, between closing time the previous night and the next morning, a mystery person bought the car. Now, maybe this miracle really happened. But my father-in-law had called anonymously an hour before we arrived to ask about it (to see what its features and cost were), and the salesperson at the other end of the phone stood before the vehicle describing it. Perhaps he was confused. In any case, wouldn't you think a manager would come talk to you personally when such a mix-up happens? The poor salesperson had to make all the apologies and go back and forth with alternative (more expensive) solutions. We declined and waited for the manager, but he was unavailable. More

John Mihail was very helpful and informative about my purchase. John was very courteous and followed up with me after my purchase. He certainly earned his pay that day. I am very satisfied with my pur purchase. John was very courteous and followed up with me after my purchase. He certainly earned his pay that day. I am very satisfied with my purchase and I feel that John did everything he could to save me money. More

Overall best experience I have ever had at a dealership. Very professional and a "painless" sales process. John Mihail will take great care of you! I plan to send him as much business from my friends and Very professional and a "painless" sales process. John Mihail will take great care of you! I plan to send him as much business from my friends and family as I can. When I am ready for my next vehicle, he will be my first call, bar none! More

Trae made the process of trade-in and new car purchase enjoyable. Everyone, go see Trae. In addition, Trae and other employees stayed past closing time in order to complete the transaction. Thanks. enjoyable. Everyone, go see Trae. In addition, Trae and other employees stayed past closing time in order to complete the transaction. Thanks. More

Tony was a great sales consultant. He listened to all of my needs in my new car selection and helped me pick out the right Honda Civic. He even demonstrated how to use all of the features in the auto befor my needs in my new car selection and helped me pick out the right Honda Civic. He even demonstrated how to use all of the features in the auto before I drove off. Thanks Tony for helping me trade my previous Honda for the new Civic. It's a great car with excellent gas mileage! Thanks also for helping me order the floor mats, they look awesome. More