Honda Cars of McKinney

Car Service Great customer service, the process took some time because of the bank, but overall, would definitely recommend to a friend or family member. Thank yo Great customer service, the process took some time because of the bank, but overall, would definitely recommend to a friend or family member. Thank you guys More

WORST EXPERIENCE EVER Absolute worst experience ever. I went to Honda of McKinney due to Auto Trader and my written offer for trade in on my truck. I arrive on a Saturday a Absolute worst experience ever. I went to Honda of McKinney due to Auto Trader and my written offer for trade in on my truck. I arrive on a Saturday and was helped by Anthony who was more inclined to tell me about the exterior features and what the vehicle comes with than the actual important information. I had already told him that I was in the business and knew about the exterior features, but he continued to explain the things that did not matter to me. We test drove the vehicle and I explained what I wanted my payment to be and for how long. The sales manager came over with a payment that was 3 times what I was currently paying for my truck. I explained I have great credit and all the sales manager responded with was "this is for average credit we still can't get a deal." Two days later I received a call from another sales manager John Mahail who told me "he makes things happen." So I regretfully returned to the dealership to spend another 4 hours finally agreeing to a deal pending approval of my truck payoff (something that should have been done originally along with running my credit). When it came time to sign the document for payoff amount I told them I was not comfortable signing that since the payoff wasn't verified and I would have to pay out of pocket for the difference. John told me not to worry because we would make it happen if there was a difference. The next day when they called for my payoff it was 4K more than I originally was told by the finance company. When I called John back I asked him what else we could do to make the deal work since I had already invested so many hours into the dealership. He told me that he could make my payment $4 less for a 2016 Honda Civic LX with no dealer add-ons that he would have to wait for because they don't get them often. I told him I had my own finance company but he informed me I could not use them if I wanted to make a deal with them. After all the discussions and back and forth John informs me that my truck is being valued at 24K rather than the 26K that was given to me on the Saturday before and from AutoTrader. He told me if he had to he could pull some teeth and make it happen with the used car manager. After even more conversations and phone calls I found out that the payment would be higher and I would have to put down more money. I told him that I would have to go to another dealership in which his response was "call me when you can't get a deal." I'm writing this after driving home in my new 2016 vehicle that he told me I couldn't get. This was far and away the worst experience I have ever had at a dealership, and its people like John and dealerships like this that make people hate shopping for cars. Do not buy a car at this dealership. There are at least 10 other Honda dealers in the area and they all have nothing but bad things to say when you mention you were shopping for a car at Honda Of McKinney. More

Step Up I was shopping for a Honda Accord and went to several dealerships in my area and found out they were all pretty much the same price . and the trade a I was shopping for a Honda Accord and went to several dealerships in my area and found out they were all pretty much the same price . and the trade allowance very close . That is till I went to Honda Cars of Mckinney . I needed help trying to dig my way out of a ton of negative equity and these Guys stepped up and beat all the other dealers by two K in trade value . Thanks to the Crew at Honda cars of Mckinney . More

Great experience Employees were very helpful and knowledgeable. The process was efficient. They were great for this first time car buyer. Very nice facility and atmosp Employees were very helpful and knowledgeable. The process was efficient. They were great for this first time car buyer. Very nice facility and atmosphere at Honda. More

great used car buying experience We went to Honda Cars of McKinney looking for a first car for my 16 year old son. Jackie Williams in used cars was beyond awesome! He was so friendly, We went to Honda Cars of McKinney looking for a first car for my 16 year old son. Jackie Williams in used cars was beyond awesome! He was so friendly, knowledgable and so easy to talk to. We didn't find anything on the lot that day, but he kept in touch with us and called when he had found a car for us. My son loved the 2012 Civic he showed us and we purchased it the same day. Seriously awesome salesman!! I have already told people I know to see him if they are looking for their next used car!! More

New car purchase Harjit Athwal is a pleasure to deal with. This is the 3rd car he has sold to us over the last 15 years. He has also so a car to my parents. Harjit Harjit Athwal is a pleasure to deal with. This is the 3rd car he has sold to us over the last 15 years. He has also so a car to my parents. Harjit works hard to meet the needs of his customers. More

pathetic customer service We actually want to give zero stars. we had to spend awful 5 hours in a hope that we complete the process of buying a car. Inefficient and completely We actually want to give zero stars. we had to spend awful 5 hours in a hope that we complete the process of buying a car. Inefficient and completely hopeless finance manager shows up at the very end of the day and tells that he couldn't complete the process and asks to come back another day. I had a take a day off to honor their appointment time. we again wait another 3 hours at the store, nobody was even bothered to help us out. next morning that pathetic manager send an email asking us come again to complete the process. guess what he is not even in the store to see us. I don't even know how this guys are getting such good reviews. Please stay away from this dealer More

Great experience Walked into Honda cars of McKinney interested in a pre owned car. I had up for trade my VERY USED 2009 Honda Civic with well over 200k on the dash. I Walked into Honda cars of McKinney interested in a pre owned car. I had up for trade my VERY USED 2009 Honda Civic with well over 200k on the dash. I was thinking to myself, "these guys are going to laugh at me". Very friendly and kind salesman Zia Paracha made my entire purchase very simple and easy. Zia took my car and quickly had it appraised and to my surprise I was offered a very fair value for my trade. We then test drive few cars and I settled with a 2013 Honda Accord sedan. Big step up from little civic. I will definitely be going back to Honda cars of McKinney for any future Honda purchases. I will recommend all my family and friends to visit Zia Paracha at Honda cars of McKinney. Professionalism and knowledge in this business is key. My experience was great. I was in and out of the dealer within a couple of hours with my new car. Keep up the good work Mr. Paracha. Respectfully, Saad Sheikh (satisfied customer) More