Honda Cars of McKinney

Bad experience with finance My wife purchased a 2017 Civic two weeks ago. She had a trade-in with a good amount of hail damage, for which we had an insurance draft of about My wife purchased a 2017 Civic two weeks ago. She had a trade-in with a good amount of hail damage, for which we had an insurance draft of about $4800. The online trade-in estimator gave us a value of about $10,000 WITH the hail damage. So, we had a great feeling we would get a good deal. Of course, we did not get the value we viewed online (even saved a screenshot of it), but we did reach a deal that would only have us approximately $2200 out of pocket. Great. No problem. So here was the plan: 1. We wrote the dealership a $7000 check to HOLD FOR 30 DAYS, as promised 2. The dealership would pay off the trade-in, so that the lien could be released 3. After the payoff, the insurance company re-drafts the check in my wife's name only, and we deposit it into our personal account. This was the plan of action given to us, and we accepted. The check was NOT held for 30 days. It cleared our bank this week (two weeks later.....14 days < 30 days). My wife was told that nothing could be done. That it was the end of the month and the books had to be cleared. So I ask, WHY make that deal with a buyer if you know you cannot honor it???? This is deceptive and despicable business practice. We will not purchase another vehicle from this dealership. Lute Riley will likely get our business from here on. More

Very professional, helpful, took care of me. I purchased my 1st Honda at Honda Cars of McKinney in Texas. My salesman Stanley Sanders was a true gem during the entire purchase process from begin I purchased my 1st Honda at Honda Cars of McKinney in Texas. My salesman Stanley Sanders was a true gem during the entire purchase process from beginning until the end. I was at the dealership until after 10:30pm and he was watching my children while I was in the finance office. He is a great salesman as well as individual and I appreciate him very much. I want to also give kudos to Ken Vasquez the other salesman who gave me so much information about the car when I brought it in later for a detail. I will definitely purchase my next car here and refer them to family and friends. More

Rude and Ignorant I met with Chad a few days ago and the service was horrible, he kept asking me where I would get the money from to pay for the car I was looking at. N I met with Chad a few days ago and the service was horrible, he kept asking me where I would get the money from to pay for the car I was looking at. Not to mention the car was severely over priced. Poor service and not a buyer friendly company. Everyone I spoke to had some sort of attitude. I believe it may be because I'm a younger guy and they think I don't have the money to pay for the car. Little do they know.... Go across the street to Dodge! Much better service. More

Easy and respectful buying experience We inquired about a new vehicle though their internet sales group. ALL of our discussion was through email, text or quick calls. Stan was easy to work We inquired about a new vehicle though their internet sales group. ALL of our discussion was through email, text or quick calls. Stan was easy to work with and very respectful in handling our questions and transaction. Daniel helped us through financing-was a breeze! We would recommend this dealership. More

Great Service! Zach was great to work with when purchasing my vehicle and dealing with the trade in of my old vehicle. The process was smooth and I even got to eat s Zach was great to work with when purchasing my vehicle and dealing with the trade in of my old vehicle. The process was smooth and I even got to eat some tacos for lunch! I would come back here to buy again. More

Great Experience We worked with Dominic while looking for a used vehicle. He was easy to work, did not hassle us and gave us a great deal. We worked with Dominic while looking for a used vehicle. He was easy to work, did not hassle us and gave us a great deal. More

Quick and easy was always wanting pilot done some home work Went to the dealership and was able to get exactly what I had in mind finance was great got me what I wanted so it was quick and easy Went to the dealership and was able to get exactly what I had in mind finance was great got me what I wanted so it was quick and easy More

Honda of McKinney After looking and calling several Honda dealerships in and around the DFW metroplex, we landed at Honda of McKinney and could not have more pleased! O After looking and calling several Honda dealerships in and around the DFW metroplex, we landed at Honda of McKinney and could not have more pleased! Our salesman Paul Sonneborn and the sales manger John Mihail were excellent to work with! I would recommend Honda of McKinney to anyone looking to have a very honest, professional and relaxed experience while trying to purchase your next vehicle. More

I love my gently used Honda I had just laid my father to rest, drove back to Dallas and old Hyundai died. Stan Sanders and Chuck Robles helped eased my anxiety with buying a car. I had just laid my father to rest, drove back to Dallas and old Hyundai died. Stan Sanders and Chuck Robles helped eased my anxiety with buying a car. I previously bought a Civic from Newell, great guy. I'm thankful also the financing because I've had some credit dings. I did not feel any pressure. Great experience! I'm glad to be back in a Honda! More

New car experience Drove 2 hours to see what they had. Was not bombarded by salesmen when we drove up. Test drove what we wanted and paperwork was easy and fast. Sale Drove 2 hours to see what they had. Was not bombarded by salesmen when we drove up. Test drove what we wanted and paperwork was easy and fast. Salesmen were friendly. More