Honda Cars of McKinney
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 2,659 reviews
I had a great experience at this dealership today. I was assisted by Theodore in the service area and he was kind and respectful. He explained their recommendations for future services in simple terms I was assisted by Theodore in the service area and he was kind and respectful. He explained their recommendations for future services in simple terms that I understood. Very easy morning 💯 More
Excellent service from Brad and Glenn They are Electric . This double team made my Prologue purchase a silky smooth process and gave me the electric dream that I will be driving to work everyday Than . This double team made my Prologue purchase a silky smooth process and gave me the electric dream that I will be driving to work everyday Thank you guys you are both an Electric Team. More
Purchased a vehicle from Honda Cars of Mckinney. I worked with Bower Ali, he was wonderful to work with and very knowledgeable about the vehicles. I would definitely recommend this dealership, and I I worked with Bower Ali, he was wonderful to work with and very knowledgeable about the vehicles. I would definitely recommend this dealership, and I would strongly recommend Bower Ali More
We definitely recommend. Had a great experience. Everything went smoothly and sale professional Adrain Francis did an outstanding job. Had a great experience. Everything went smoothly and sale professional Adrain Francis did an outstanding job. More
I would not recommend this dealership. I'm giving credit where credit is due, and I'm giving them one additional star for their sales team (Stephen H and Peyton O). The sales team was the I'm giving credit where credit is due, and I'm giving them one additional star for their sales team (Stephen H and Peyton O). The sales team was the only positive experience at this dealership. They laid out our options but were never pushy. I'm sure anyone reading this can appreciate that. Let's get down to the reasons why I'm taking away three stars. First things first, the car was filthy. We bought it used, and we fully expected it to be in used condition. I'm emphasizing this because we're not upset by the condition of the car, but rather annoyed by how filthy it was. We left the car at the dealership to be "detailed" after purchasing it. The end result was a grimy film (inside and out), crumbs, scuff marks that could be wiped off, and a lot of dirt and debris on the floor and mats. They just did a lazy vacuum job and didn't do a good job of that either. My wife and I took the car to a wash, vacuumed it, and wiped it down ourselves. We got the outside clean, the wipeable scuff marks, and film out of the car, but the deep-rooted dirt and debris, we're still going to have to get it shampooed. Let's now talk about how utterly unprofessional this dealership is. My wife and I work weekends. Between Saturday and Sunday, I work anywhere from 20 to 30 hours. It depends on the week. The dealership made a negligent error and reached out to rectify their mistake. That alone is fine, but they bombarded us with calls, texts, voicemails, and emails. They didn't give me adequate time to respond. I texted two of their representatives to please have the dealership stop contacting me because I'm working, and I'll call them to help with their mistake when I get the chance. Apparently, they thought contacting me again was a good idea, with a threatening undertone I might add. Their behavior was belligerent, unprofessional, inconsiderate, condescending, and by definition unacceptable. I was going to bring them more business, as both my parents are replacing their cars, and they have in stock exactly what my parents are looking for. However, I would not put my parents in the hands of such an incompetent dealership. 2 out of 5, would not recommend. (Their sales team is not to blame.) More
We had been looking for a new vehicle for a couple months or more. After a very awful experience the week before, at a different dealership/brand, we were apprehensive to try again. Our experience, on July or more. After a very awful experience the week before, at a different dealership/brand, we were apprehensive to try again. Our experience, on July 18th, at Honda Cars of McKinney was a breath of fresh air! We worked with Masud and he was fantastic! Clearly was a night and day difference because we bought a car. Masud was the best!! Robert, in finance, was very knowledgeable and made us feel comfortable through the whole process. If you are looking for a new vehicle, I cannot recommend Masud enough. He doesn't pressure and he makes you feel at ease. He's the one to see if you want a great experience purchasing a new vehicle! More
John Buscema is awesome! He got me into a great used car with all the features I requested and under the price I requested. He’s a good guy. Just tell him what you’re looking He got me into a great used car with all the features I requested and under the price I requested. He’s a good guy. Just tell him what you’re looking for and he’ll get you what you need. More
Ask for Michael Johnson “MJ” for your salesman, top notch and professional service. I have purchased six cars from them and will continue to do so. The best Honda dealer around north Texas. and professional service. I have purchased six cars from them and will continue to do so. The best Honda dealer around north Texas. More