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Honda Cars Of Katy
Katy, TX
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Great service. Very satisfied with the service provided.Drew pierce is a very professional service advisor,He kept in contact with me while my car was at service.I Very satisfied with the service provided.Drew pierce is a very professional service advisor,He kept in contact with me while my car was at service.I really recommend this dealership. More
Express Service is fantastic! The Express Serviceteam is excellent! They are friendly, fast and explain everything in detail. No pressure to service that is not necessary--they giv The Express Serviceteam is excellent! They are friendly, fast and explain everything in detail. No pressure to service that is not necessary--they give you the information and recommend service, but let you decide what you want done at that time. More
Great customer service I was very satisfied with the customer service I received at Honda Cars of Katy. Drew Pierce's professionalism was very evident, and I appreciate all I was very satisfied with the customer service I received at Honda Cars of Katy. Drew Pierce's professionalism was very evident, and I appreciate all the help he provided in making having to service my car a good experience. More
Awesome car buying experience! I must say, I have never had such a pleasant car buying experience! Immediately in the process, I felt very comfortable with my salesman, C.J. With p I must say, I have never had such a pleasant car buying experience! Immediately in the process, I felt very comfortable with my salesman, C.J. With passed experiences, I totally dreaded the "approach", but that was not the case with "my guy". He was very friendly, genuine, patient and very much interested in assisting me in finding the perfect car for me. The selection of vehicles was impressive. With C.J.'s help, I found a CRV that may have actually had my name on it, I simply, love it! I was blown away that the whole process took no more than 3 hours from start to finish! Most of that time was spent in my test driving a number of cars. It was basically a matter of choosing my car, agreeing on a purchase amount, then signing the paperwork...that's it! I totally will send all of my friends and family to "Honda Cars of Katy" in the future. Thank a million C.J., you're the best! More
Great experience! We were there for three hours, sales rep was Mike, manager, Tiffany and Carrie in finance. Very good to deal with! Nice people all around and drove of We were there for three hours, sales rep was Mike, manager, Tiffany and Carrie in finance. Very good to deal with! Nice people all around and drove off with a beautiful Honda Accord. Thank you HONDA OF KATY!!!! You rock! ?? Pam, Chris and Sara S. More
Excellent Purchased my Pilot in 2008 from Holly and we have had excellent service. Came back to purchase a CRV. Great experience. Treated with respect and profe Purchased my Pilot in 2008 from Holly and we have had excellent service. Came back to purchase a CRV. Great experience. Treated with respect and professionalism. Tiffany and Coxi were also such a pleasure to work with! We will be back here again! More
What a great experience! I can not write or say not one bad word about these guys! They are professionals that made the exchange of our vehicles seamless and effortless! We ca I can not write or say not one bad word about these guys! They are professionals that made the exchange of our vehicles seamless and effortless! We came in and out quickly, very quickly! First time ever that I don't spend the ENTIRE day in a dealership! I will go back to them for all my Honda needs. More
very bad experience with the financing manager What they only have in mind is cheat, cheat and cheat. Not recommend this dealer at all. It is my worst decision to buy cars from it. What they only have in mind is cheat, cheat and cheat. Not recommend this dealer at all. It is my worst decision to buy cars from it. More
Very helpful We were undecided on buying a new vehicle verses a pre-owned the salesman helped us understand the difference as far as the warranty goes. With his We were undecided on buying a new vehicle verses a pre-owned the salesman helped us understand the difference as far as the warranty goes. With his helped we decided to go with a certified Honda. We love our new vehicle More
Service Department Poor quality of customer service and the service technician turnover rate seems to be high at the Express Lane. Poor communication between departmen Poor quality of customer service and the service technician turnover rate seems to be high at the Express Lane. Poor communication between departments. I would look elsewhere for a better quality service center. More