Homer Skelton Ford of Millington
Millington, TN
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265 Reviews of Homer Skelton Ford of Millington
Great service. Knowledgeable employees When I purchase a Great service. Knowledgeable employees When I purchase a new car it will be a Ford product due to the employees of this Millington Tennessee dealers Great service. Knowledgeable employees When I purchase a new car it will be a Ford product due to the employees of this Millington Tennessee dealership More
Great place to go to. A good dealership starts at the top. Randy Hart is one the most honest and and helpful people I have ever known. The service department is great; th A good dealership starts at the top. Randy Hart is one the most honest and and helpful people I have ever known. The service department is great; the ladies who work the window, the manager, the service writers writers and the techs. The sales team is fantastic and the business office (F&I) always take care of me. I really never think of going somewhere else. More
I was lied to three times from Ford about covering percentage on my tires then the dealership I stalked my tires then wanted to charge me full price they should have taken care of this before putting percentage on my tires then the dealership I stalked my tires then wanted to charge me full price they should have taken care of this before putting tires on my car I was very upset and told them to return my old tires back on my car then the service manager decided to honor what ford told me but in the end he lied to I paid half of the price quoted in the further I want deal with dealer again I will go all the way across town first More
Maybe I should have went to Quickie Lube this time I've been using the dealership since I bought my truck. But when I make an appointment for an oil change well in advance, and state that I will be wai I've been using the dealership since I bought my truck. But when I make an appointment for an oil change well in advance, and state that I will be waiting on it. I don't plan on spending 3+ hours in the waiting room, like I did with my last visit. If you take the time to schedule maintenance 4 days in advance and are given an 8am time... I shouldn't have to wait this long. Especially for an oil change. Very disappointed with my last visit. VERY.. Also, the wifi wasn't working, and I was trying to work while I waited. I asked the ladies if they could reset it, but it didn't work the entire time I was there. I had to use the hotspot on my phone, which I shouldn't have had to do. The lady at the customer service desk was pretty rude about it also, in my opinion. One more thing, I scheduled the service, because I had a free "the works" with my new Ford Pass points, but the lady said I couldn't have it until I logged into the app and accepted terms and conditions, so I had to pay for it, since I couldn't get the app to come up, because the wifi was down. My oil change should have been free. More
We love Homer Skelton Millington. Janet was the best. The finance department was easy and the whole process was very efficient We would buy again from them. finance department was easy and the whole process was very efficient We would buy again from them. More
I have bought several vehicles from Homer Skelton. The sales department, service and management is outstanding. Joey Starkey and Randy Hart were sales people I worked with on this deal as well as others. sales department, service and management is outstanding. Joey Starkey and Randy Hart were sales people I worked with on this deal as well as others. They are what keeps me doing business there More
service truck / assess door handle defect not happy with the overall communication at the service shop......left my truck for an oil change and to get my door handles assessed (wouldn't latch not happy with the overall communication at the service shop......left my truck for an oil change and to get my door handles assessed (wouldn't latch correctly) and it took all day.......just upset I didn't get any updates throughout the day and unfortunately there was nothing they could do on my handles but add grease. More
Very good take care of you after the sale. Service department excellent good service get you in and out. Alan McGhee my whole family gone to Alan takes care of you department excellent good service get you in and out. Alan McGhee my whole family gone to Alan takes care of you More
Best place to buy a vehicle! We have bought 5 vehicles from them and had a great buying experience every time. Ryan Allmon is an awesome salesman. He goes above and beyond to help We have bought 5 vehicles from them and had a great buying experience every time. Ryan Allmon is an awesome salesman. He goes above and beyond to help his customers. More
Ford Escape purchase Purchasing my new Ford Escape was a very professional and pleasant experience. Alan is a phenomenal salesman and very professional. Very good experien Purchasing my new Ford Escape was a very professional and pleasant experience. Alan is a phenomenal salesman and very professional. Very good experience overall!! Maria More