Holz Motors

I have been dealing with Holz for my vehicle service for years. Great staff and service every time. I wouldn’t go anywhere else for service. years. Great staff and service every time. I wouldn’t go anywhere else for service. More

We purchase all our vehicles from Holz Motors :-) We love how we are treated and ALL service is great and on time and all questions answered right away or the question in looked into for an answer by We love how we are treated and ALL service is great and on time and all questions answered right away or the question in looked into for an answer by the our vehicle is complete and ready for us. We are always treated like family...We have just purchased our 13 vehicle from Holz Motors in 26 years. So that should tell you how we feel about HOLZ. We do tell all of the great service that we always receive. WE will continue to shop & service our vehicles at HOLZ MOTORS. More

Work to be done I had my truck in for a oil change and asked if they could look at something and give me a price to do it. They said they were to busy. The time befor I had my truck in for a oil change and asked if they could look at something and give me a price to do it. They said they were to busy. The time before that they Oh you need new windshield wipers.. I looked at him what ? These are brand new just put on . xxx lol. And this one but its been along time ago. I bring in for a abs hub wheel bearing sensor recall. They said oh we did that already. Im like really. Not long after I go to stop and I can't I keep rolling while going down the street. Now tell me that's not dangerous. Now this occurs every 6 years or so . and around 900 each time. So ya when you pay 30 40 grand you are gambling More

End of a Relationship Atrocious experience with this dealership. I've bought 2 cars from this dealership in the past 5 years, and was recently in the market to replace my Atrocious experience with this dealership. I've bought 2 cars from this dealership in the past 5 years, and was recently in the market to replace my 2012 Equinox. I had an appointment to meet with Darlene Loch, but when I arrived, I found out "she was at lunch". Bad mark #1. Next, I was passed to Ross, her counterpart. To be up front, I told Ross that I had a relative who is a salesperson at Holz sister dealership in Watertown and that I'd likely buy the car from him (the relative) if I decided to buy the Chevy. He asked if there was any chance that he could sell me the car, to which I replied "...you can never say never". Once he realized that he wasn't going to make a sale that night, he got rude and dumped me off on another salesperson, saying "bring a Malibu around for this guy to test drive". It was very apparent from his mannerisms and tone that he no longer wanted anything to do with me. After returning from my test drive, he walked by me twice (within 8 feet) and never looked my way or even offered up a token "hey, how did you like the Malibu" or "can I answer any questions that you may have". Since this visit, the dealership has continued to follow up with me via email. I've left 2 voice mail messages for Carrie Taylor, Internet Specialist and also responded to at least one of the emails advising her to call me so I could provide her with the details of my experience at her dealership. As of this writing (well over a week after my visit), none of these message have been returned. I ended up buying another make at a dealership that treated me very, very well. It's quite safe to say that I will never spend another dime at this dealership, and I'll be quite content to let my friends, relatives and colleagues know where NOT to go to buy a new vehicle. What a shame that a previously very good relationship with this dealership went so south in just one evening. FYI, the only reason I gave a rating of 2 stars is from my previous experiences with Holz. More

RUDE ARROGANT AFTER 2 MONTHS PROBLEM NOT REPAIRED. TOLD TO PICK UP CAR AND TAKE TO ANOTHER DEALER WHO HAS QUALIFIED TECHNICIAN AS THEY DO NOT. WISCONSINS LARGEST D AFTER 2 MONTHS PROBLEM NOT REPAIRED. TOLD TO PICK UP CAR AND TAKE TO ANOTHER DEALER WHO HAS QUALIFIED TECHNICIAN AS THEY DO NOT. WISCONSINS LARGEST DEALER??? WHY???? More

Customer Focused Great service, timely completion and customer focused, thanks Paul, keep up the good work. Our family have purchased more than 30 cars over the years Great service, timely completion and customer focused, thanks Paul, keep up the good work. Our family have purchased more than 30 cars over the years. Shirley More

Overall, NOT a good Dealer to consider The day of my sale I rate my Salesman as A, my Sales Manager as A+. I buy 1 or 2 new cars a year and I thought I finally found a Dealership that puts The day of my sale I rate my Salesman as A, my Sales Manager as A+. I buy 1 or 2 new cars a year and I thought I finally found a Dealership that puts the customer first. Was I fooled! The next 2 days after my sale I now rate my Salesman as B-, my Sales Manager as B, the parts Dept as AA++ and the Holz Service Dept Writer as C-. Look folks, it's very common for car Dealers to be all talk and no action. Once you get past that, you have to hope you received a great deal and will receive great Service for your vehicle at the Dealership. With Holz, I'm willing to sit down with some one that cares and describe my experience with them. I will still do business with them, ONLY if someone listens to me and doesn't feed me a bunch of B.S.. We invest a lot of our money so we want to insure our investment is safe as long as we own the vehicle. My overall experience with Holz for my new 2016 Camaro that I just purchased is very disappointing. With the exception of the Parts Dept, overall, I was treated very poorly with some deception by Sales and the Service Dept treated me with rudeness, belligerence, disrespect and lies. In short, the minute I drove my new car off the lot, I have a noise in the left front wheel/shock area which I would like fixed. Instead, I experienced a Service Dept that does not stand behind their vehicles and requires a part to fall off the car before they fix the noise!! Mine is just one, I'm sure, of many nightmare some customers experience. The Dealers only display the good reviews they receive. I am a 68 year old Disabled Vietnam Veteran who served their country proudly.....AND would do it again in a heartbeat. Wouldn't it be nice that auto Dealerships, like Holz for example, would have the same attitude?! Thank you very much if you have read this in entirety. You be the judge. Remember, this was an overview. The detail was left out for the purpose of time and space. More

Very good!! The staff was knowledgeable and very courteous. My service was done quickly and with an inexpensive rate. I love these guys and I know definitely they The staff was knowledgeable and very courteous. My service was done quickly and with an inexpensive rate. I love these guys and I know definitely they will continue their superb customer service. More

Top notch service department We recently had both our vehicles to Holz for service. Craig Prochaska was so great . Very professional, courteous, and makes you feel like a valued c We recently had both our vehicles to Holz for service. Craig Prochaska was so great . Very professional, courteous, and makes you feel like a valued customer. We explained that we had an appointment after our oil change and they were very quick. We have used there convenient shuttle service which is great benefit. More

A GREAT JOB WELL DONE Caleb Repinski was a great help he did a great job of getting me my appointment and getting my Equinox in for service he showed me the parts they wer Caleb Repinski was a great help he did a great job of getting me my appointment and getting my Equinox in for service he showed me the parts they were going to put on and should me the different tires for me to select and he told me what ones were best in snow and had a good rating i would recommend Holz Motors to everyone More