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Holt Fiat
Hurst, TX
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111 Reviews of Holt Fiat
Went in to buy a Fiat 500. First meeting was with Tyler, super nice guy that gave me background of the car. Next day I go in I meet with James,another great guy,to get more info. We decide to buy and had ca super nice guy that gave me background of the car. Next day I go in I meet with James,another great guy,to get more info. We decide to buy and had called the number on the flyer about the $500 best buy gift card and were told they still had them 10 minutes before went to buy the car. Guess what, we get there and Bill,THE MANAGER, said they were out. They tell you they are available simply to get you in the door. That was lie #1. Lie #2 was over the rebate which we did not receive. I found this out when we got to the last page of paperwork in the finance office. Soooo I ask to talk to Bill,THE MANAGER. He says "I'm not making you buy the car, I don't care if you buy it or not." Yes I should have left right then. Lie #3 had to do with the car itself. An upcharge of $895 dollars included wheel locks. we get home and I look everywhere for the lock key and can't find it, so I decide to pop off a hubcap and find no wheel locks. I go back to the dealership to talk to Bill,THE MANAGER. He has no idea why they aren't on the car. I felt like every time Bill,THE MANAGER,opened his mouth another not so true statement was coming out. Hector in the service department was very helpful showing us what we wanted to know. If you can find another dealership not named Holt I would do business with them. More
I went to this dealership and hoping that I will find myself an excuse to trade in my 8000 miles Lounge for a brand new ebarth. But I had the worst car shopping experience in 20 years. First of all I d myself an excuse to trade in my 8000 miles Lounge for a brand new ebarth. But I had the worst car shopping experience in 20 years. First of all I did not get the respect I should have. If you want to do car shopping, don't go to this dealership. They won't let people to test drive their car. At least the did not let me. The salesman were so pushy that you need to sign some commitment to buy before they let you test drive. Therefore you must buy or you go somewhere else. My experience with them really suck. good luck to you if you go there. More
I would stay away from these guys! They tried to sell me a 2008 Tahoe for $28500, 58000 miles that had about 3k worth of hail damage on it. The worst part was they didn't even realize it had the hail damage a 2008 Tahoe for $28500, 58000 miles that had about 3k worth of hail damage on it. The worst part was they didn't even realize it had the hail damage until I pointed it out to them. I priced several comparable vehicles minus the damage for 25 to 27k on cars.com. I showed them these vehicles and made an offer of 24k on their Tahoe, and asked that they give me $22500 for my 2010 Acura tsx with 14000 miles on it. The finance guy told me that they were doing me the favor and he could careless if I bought the car or not. I hadn't even filled out a credit app at this point although that was the first thing they tried to make me do. I walked out and will never return to this dealership. They are vultures and will take advantage of you if given the opportunity. More
Do not do business with this dealership. They do not protect your records or personal information. They state one price and when you begin a deal the price changes dramatically. This was the WORST deale protect your records or personal information. They state one price and when you begin a deal the price changes dramatically. This was the WORST dealership and staff I have ever encountered..... More
DO NOT GO TO THIS DEALERSHIP. I would rather walk than buy another car from this dealership. I've purchased several new cars and I've never had more trouble. Had to go back twice because they lost our p buy another car from this dealership. I've purchased several new cars and I've never had more trouble. Had to go back twice because they lost our paperwork, then financed the wrong car. I left dealership in a newly purchased vehicle with no gas and when I tried to put fuel in, I found I had a locking gas tank with no key ... was nearly stranded at the gas station. Purchased car on January 31st and it's not May 14th and I still don't have license plates or inspection sticker because they keep screwing up the paperwork. They acted like we were the first customers they ever had, and they certainly don't know how to build repeat business. Worse experience ever. More
Went in to buy a truck internet said it was 25000 they jumped the price up to 30000 to make it look like they were gonna give me 10000 for my truck i was very displeased by the dishonesty second time i ha jumped the price up to 30000 to make it look like they were gonna give me 10000 for my truck i was very displeased by the dishonesty second time i have been to this dealership bc they had told me how things have changed the finance manager scott was very dishonest about the whole deal the salesman hadnt been doing it long and was completely lost will never be back there again as far as i am concerned they lied to me the whole time i was there More
NOBODY DO BUSINESS WITH THIS DEALERSHIP! I went in looking at a used car they had online for a certain amount, when I went in they tried to fool me by putting the price as 5k over what it was, then I looking at a used car they had online for a certain amount, when I went in they tried to fool me by putting the price as 5k over what it was, then I tried working a deal with them and we came to a deal. I left and came back and they said that they weren't even going to do the deal we came to an agreement on. So I called the used car sales manager named TOM WOFFARD and he was extremely rude and unpleasant, he then increased the amount for the car EVEN MORE. he told me to SHOVE IT AND TO COME TO THE DEALERSHIP TO HIS FACE SO HE CAN BEAT ME UP. some tough guy this is horrible experience worst one by far and I've had to deal with some bad dealers, this one makes the other look like apple pie. NEVER DO BUSINESS WITH THEM More
I brought my daughter to Holt Fiat to purchase a Fiat. As I patiently waited for her I met salesman Eddie Kraft. He answered the numerous questions I had in regards to some of the used cars that I was ki As I patiently waited for her I met salesman Eddie Kraft. He answered the numerous questions I had in regards to some of the used cars that I was killing time by looking at. I told him up front that I was there for my daughter and not myself so he never spoke to me like a salesman. He gave me honest answers regarding the vehicles I was curious about wether they were flattering to the make or not. If it wasn't for the way we connected I never would have bought a car that day. We struck up a friendship almost instantly and that is what caused me to make a purchase. I felt like I could share my frustrations with him and I never felt xx'd. I read another review on him and it spoke of him being overly talkative, that is partly why I bought a vehicle from him. He shared with me who he was away from the dealership, not just the saleman in him. I have recommended him to three other people and will continue to do so. When I'm ready to purchase again or to trade my other vehicle in I will be doing it through Eddie Kraft. I returned later on to have them look at the hood of my car and was treated like a returning friend, not just by Eddie but the salesman who helped my daughter and a guy in the service department. I wish I remembered the service guy's name becaused he fixed my hood. The fix was easy but thats not the point, he did it in a friendly and patient manner. I More