Holman Motorcars Fort Lauderdale

Very professional and caring. I have been given very professional service from the first phone call that I made when I was in the market to purchase a vehicle up to now. Everyone t I have been given very professional service from the first phone call that I made when I was in the market to purchase a vehicle up to now. Everyone that I have encountered has extended regardless of their status in the organization have extended to me the "Red Carpet Treatment." I have nothing but praise for organization and look forward to this type of treatment in the future. More

Sales person was phenomenal! Alfredo Carasa is five plus stars! Over the past month I have been to no less than 20 other dealerships. More than half I walked out due to shady sa Alfredo Carasa is five plus stars! Over the past month I have been to no less than 20 other dealerships. More than half I walked out due to shady sales people. Others to poor management. Great dealership with an amazing sales person. More

Highly recommend Shanel and Chris were exceptional!!! Shanel worked with me to secure the vehicle as I live outside of the Ft. Lauderdale area. She was able to answer Shanel and Chris were exceptional!!! Shanel worked with me to secure the vehicle as I live outside of the Ft. Lauderdale area. She was able to answer questions pertinent to the sale and kept a professional and courteous demeanor. Chris was quick in processing the sale, he was professional, knowledgeable, and had a great sense of humor. Lauderdale INFINITI appeared to have my best interest in mind and were more than about the sale. I would highly recommend this dealership for their professionalism, great business sense, courteous behavior, and great product. More

Lauderdale Infiniti was an awesome experience We came to Lauderdale Infiniti because over the phone they gave us the best lease price for our QX60. What we found when we got there was not only the We came to Lauderdale Infiniti because over the phone they gave us the best lease price for our QX60. What we found when we got there was not only the best price around but an extremely helpful and courteous staff. Sharon Bailey greeted us with a smile, answered all of our questions and made what could be a stressful experience an enjoyable experience. The rest of the staff from the managers to the finance people worked with us until we were happy with the deal. Needless to say, we loved Lauderdale Infiniti and we love the QX 60! More

Awesome car buying experience This was by far the easiest car buying I have ever done! I would highly recommend this dealership and specifically Jean Leblanc. He was professional, This was by far the easiest car buying I have ever done! I would highly recommend this dealership and specifically Jean Leblanc. He was professional, no nonsense and a true professional. More

Never buying from here again They sold us a used 2019 Ford Flex with a broken key and refused to replace it. Rufus, the salesman, knew the key was broken, told us to replace the b They sold us a used 2019 Ford Flex with a broken key and refused to replace it. Rufus, the salesman, knew the key was broken, told us to replace the battery which we did and it was still broken. Manager was extremely unhelpful and did not care to fix the problem. They told us to take it to a dealership and get it replaced under the factory warranty. So far I have spent 3 hours on the phone with countless people trying to fix this problem and have spoken with Ford dealerships. I spent 3 hours at another dealership yesterday trying to diagnose the key problem. I have to order the key and go back for at least another hour to get it programmed. I should not have to spend countless hours solving this problem when Lauderdale Infiniti should have NEVER sold a car with a broken key. Once Lauderdale Infiniti got our money, they refused to help us or fix their careless mistake. We will never buy another car from Lauderdale Infiniti or the Dolmen Group again. Very poor customer service and inefficient management. More

1000 mile check up I've only had the vehicle for a month or so, so this was just really a check up. Everything went smoothly, Prompt courteous service team. The waitin I've only had the vehicle for a month or so, so this was just really a check up. Everything went smoothly, Prompt courteous service team. The waiting area for the service dept is almost right on the sales floor, we all heard the general manager give the floor manager a major lecture for being late that day. Not something I need or want to hear. Also waiting room is a poor word for it, it is a cafe with high tops and stools which are very uncomforatble to sit on for any length of time, and only 3 comfortable chairs. Fairly lame. Even Nissan in pompano has a better set up. More

Outstanding Service (A+) Smooth transaction. Paul H. was extremely professional and courteous at all times. Great communication on a hassle-free purchase. Will be back for su Smooth transaction. Paul H. was extremely professional and courteous at all times. Great communication on a hassle-free purchase. Will be back for sure -Ben R More

Great service not happy with why a car with low miles need rear brakes so soon and not front brakes. I feel there is a issue with rear brakes not happy with why a car with low miles need rear brakes so soon and not front brakes. I feel there is a issue with rear brakes More

Battery replacement (under warranty) Initial contact: Prompt and courteous. Initial inquiry with service department: Bland. Waiting area: Adequate. Length of time for service: Lengthy Initial contact: Prompt and courteous. Initial inquiry with service department: Bland. Waiting area: Adequate. Length of time for service: Lengthy (almost 2 hours). "Car Wash': OK. Conclusion of service with service department: Bland and uninformative. No info offered regarding the services rendered and warranty. I was just handed my keys and told, "You're good to go." Overall experience: 3/5. More