Holman Honda of Ft. Lauderdale

I took the car to the dealer due to an engine light that was on and the car was overheating. The car was a 2019 Honda CRV with only 17 thousand miles which is covered under the Honda warranty. Frank who was was on and the car was overheating. The car was a 2019 Honda CRV with only 17 thousand miles which is covered under the Honda warranty. Frank who was my service advisor did the paper work and left the car at the dealer to check the problem of the vehicle. The next day Mr. Frank called me and said that the mechanic had a diagnosis on the vehicle for two hours for a total of ($360)something I have never heard of and you couldn’t make that up, that’s meant they charged $180 per hour for diagnosis. how many diagnosis do you need to check a vehicle. Well, when you’re dealing with thieves at Holman Honda that’s what they charge you, Which is total bs. I told Frank, that’s fine and had the mechanic checked the problem. Late in the evening after they diagnosed the vehicle, Mr. Frank told me, the mechanic found that an issue with the head gasket of the vehicle. He told me that they need 17 hours of work including parts and labor to fix the head gasket for a total of ($9854.85), just ridiculous. I had everything written on paper. He told me the car had a front-end repair and the warranty wouldn’t cover to fix the car. I told him I would call him back and went to the dealer to pickup the car and paid $360 for the two hours diagnostic. I took the vehicle to a local Tire Kingdom shop for a diagnosis and less than an hour they told me the issue was the COOLANT FAN was not working and they fixed the problem.There was absolutely nothing wrong with the head gasket Holman Honda service advisor, Frank Salazar told me. Bunch of thieves behind those desk at Holman Honda. I have figured that they found a receipt of the vehicle paid off in cash in the front passenger seat and automatically thought they can rip me off. It’s dealerships like Holman Honda that make people hate taking their vehicles for service. More

William was very efficient handling my trade. Jason was very detailed and made sure my new purchase was ready and all paperwork was ready and waiting to make my time at the dealership very short. Jason was very detailed and made sure my new purchase was ready and all paperwork was ready and waiting to make my time at the dealership very short. Thank you Jason and William. More

Honest, professional folks respects the customer wishes and doesn't make up fees and extras to pad the price. Best experience, at a fair price. and doesn't make up fees and extras to pad the price. Best experience, at a fair price. More

Great staff and great costumer appreciation. The sales experience is the best from start to finish. The sales experience is the best from start to finish. More

Excellent ! Nelson was great and very helpful. Ray was terrific as the finance manager. Overall a very enjoyable experience. terrific as the finance manager. Overall a very enjoyable experience. More

Everyone was great…we appreciate the fact that you all honored the TrueCar.com deal that was presented. No hassle!! Henry on the Finance office was fantastic. Finding us a better rate than our credit unio honored the TrueCar.com deal that was presented. No hassle!! Henry on the Finance office was fantastic. Finding us a better rate than our credit union. We had a great experience and would buy from Holman again. Thank you all!! More

They never got back to me. This happens with 50% of the deers o contact through cargurus or a place like they. I buy alot of cars, I like cars, dealers who don't respond lose my business forever. Why adver deers o contact through cargurus or a place like they. I buy alot of cars, I like cars, dealers who don't respond lose my business forever. Why advertise if you won't message back. More

The best experience I have had in many years. The Service Rep., Teddy, listened to all my concerns and explained everything. I really appreciated the virtual diagnostic tour provided by Rob, the technician. Rep., Teddy, listened to all my concerns and explained everything. I really appreciated the virtual diagnostic tour provided by Rob, the technician. 5-star performance. More

Eddy Millert was great! Answered all my questions I had. Very nice and polite. I definitely recommend him for service advisor. Very nice and polite. I definitely recommend him for service advisor. More