Holman Honda of Ft. Lauderdale

Frustrated When I came in for an oil change, I was told I also needed to have my rear differential fluid replaced, since I have 21k miles on it. I gave the go a When I came in for an oil change, I was told I also needed to have my rear differential fluid replaced, since I have 21k miles on it. I gave the go ahead. As I was waiting, I saw my old maintenance notes from my Illinois dealer in Morton Grove where I purchased the vehicle. According to my invoice, at 15k miles I had already done the fluid change. I asked the dealer to stop, but it was too late, he had already drained the fluid. He said that the prior dealer didn't update the car's computer records properly. The dealer was very understanding, but in the end, work is work, so I ended up paying for this service even though it was not needed. Honda should have their service records tied together so this couldn't happen. I am retired and paying out an extra $140 is very frustrating. More

Service was excellent! The service advisor was very personable and professional. There were not many in the waiting room, and I enjoyed the coffee. The waiting area had be The service advisor was very personable and professional. There were not many in the waiting room, and I enjoyed the coffee. The waiting area had been reconfigured to encourage social distancing, which was appreciated. More

great service Service Rep dealt with me in a professional manner. Also she kept me informed each set of the way, while my Honda was being serviced. Service Rep dealt with me in a professional manner. Also she kept me informed each set of the way, while my Honda was being serviced. More

First time service on new vehicle. As I walked in the door a Service Advisor named Eddy Milleret met me and guided me through the process with his knowledge and kindness. I was so pleas As I walked in the door a Service Advisor named Eddy Milleret met me and guided me through the process with his knowledge and kindness. I was so pleased and really felt secure knowing my needs were being taken care of. Great Overall Experience. More

All went very well. I might add that the video tour of my car had a comment regarding the cabin air filter. The mechanic stated that the filter was dirty due to its grey color. Please inform him that the gre car had a comment regarding the cabin air filter. The mechanic stated that the filter was dirty due to its grey color. Please inform him that the grey color is due to the charcoal that is impregnated in it- not totally due to environmental causes. More

Always great service. Appreciate your work. Very quick and efficient. What more can I say. Always great service. Appreciate your work. Very quick and efficient. What more can I say. Always great service. and efficient. What more can I say. Always great service. Appreciate your work. Very quick and efficient. What more can I say. Always great service. Appreciate your work. Very quick and efficient. What more can I say. More

Customer Service that truly Show that you care!!!!!!!! I will like to express the great customer care and professionalism coming from NY it did make an impact it truly shows that you care!!!!. I will like to express the great customer care and professionalism coming from NY it did make an impact it truly shows that you care!!!!. More

Speedy service An oil change, tire rotation, full check up, complimentary car wash...all done in less than 2 hours! I barely got home when Eddy called to tell me it An oil change, tire rotation, full check up, complimentary car wash...all done in less than 2 hours! I barely got home when Eddy called to tell me it was ready. More

Service Visit was excellent Jerree is awesome! She was ready when I arrived, provided great service and called for courtesy van to pick me up when my Passport was ready. Frank, t Jerree is awesome! She was ready when I arrived, provided great service and called for courtesy van to pick me up when my Passport was ready. Frank, the driver, was nice and friendly. More

Jerre Estrill in the Service Department was a pleasure to work with. She was very professional and provided me with a truly excellent service experience. work with. She was very professional and provided me with a truly excellent service experience. More