Holman Honda of Ft. Lauderdale

Another Great Buying Experience Andrew Craig assisted us with a lease of a new Accord. He did an outstanding job of making the process easy and minimizing our time in the dealership Andrew Craig assisted us with a lease of a new Accord. He did an outstanding job of making the process easy and minimizing our time in the dealership as we are concerned about COVID. Also, I found out his a Liverpool fan which made the limited wait time go by all the quicker. If your in the market for a car give Andrew a call. More

Very good buying and trading-in experience. Cesar, David and Rey made the process smooth. They were very diligent and accomodating, meeting and exceeding my expectation. and Rey made the process smooth. They were very diligent and accomodating, meeting and exceeding my expectation. More

service The service provided was excellent from the service advisor and maintenance technician both were helpful completely satisfied with them both honest an The service provided was excellent from the service advisor and maintenance technician both were helpful completely satisfied with them both honest and hard working communication was great More

I do not respond to surveys. I do not respond to surveys xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx I do not respond to surveys xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

SCHEDULED OIL CHANGE AND UNEXPECTED REPAIR OF A FLAT TIRE EASE OF SCHEDULING. JEREE ESTRILL, SERVICE ADVISOR VERY PATIENT, EXPLAINED WHAT NEEDED TO BE DONE AND WHY; ALSO EXPLAINED ADDITIONAL WORK THAT NEEDED EASE OF SCHEDULING. JEREE ESTRILL, SERVICE ADVISOR VERY PATIENT, EXPLAINED WHAT NEEDED TO BE DONE AND WHY; ALSO EXPLAINED ADDITIONAL WORK THAT NEEDED TO BE DONE AND GAVE CORRECT TIME FOR WHEN THE SERVICE WOULD BE COMPLETED. SURPRISED FREE COFFEE WAS STILL BEING OFFERED; NICE JOB ON WASHING CAR AND CLEANING THE INSIDE. More

Bad service Mark Greene was so rude treating with costumer. I will make sure not came back. I will try to find other dealers to get any service. costumer. I will make sure not came back. I will try to find other dealers to get any service. More

Peggy was fantastic at Holman Honda! Would absolutely recommend seeing her! She’s efficient and makes car buying super simple! Told her what I was looking for over the phone, and by the time I arrived sh recommend seeing her! She’s efficient and makes car buying super simple! Told her what I was looking for over the phone, and by the time I arrived she had the car pulled out and waiting for me to see. More

Bad customer service I walked into the service center to replace my splash guard after having made an appointment online that morning for 11:40 am. I stood in the service I walked into the service center to replace my splash guard after having made an appointment online that morning for 11:40 am. I stood in the service lobby for a full 5 minutes with employees walking past me completely ignoring me with not so much as a "hello, someone will be right with you". I walked up to one of the service desks and asked if I could be taken care of. I was told that they were "very busy" despite there being appointments available every 20 minutes online and just one second. After dropping off my car, I was called and told that they did not have the part they needed (it was going to be $250 with labor) but could get it and fix my car the next day. I said this was fine as I'm not driving much these days anyways. I went to pick up my car the next day and am presented with a bill of $286. I see that half of the increase that they showed me is for taxes, fine and the other $17 is a miscellaneous charge so I asked what this was for. They told me it was for part removal, I said this is impossible as my splash guard was removed before I brought my vehicle in. Then I'm told it's for rags and other miscellaneous charges. So I clarified that I was being charged $17 for rags and the charge was removed. Lastly, my part was charged to me at $157 and I saw the work order, the part cost the service center $58, that is a 175% mark up. Ridiculous. More

First lease ever! Very smooth! Thanks Erion! Working with Erion was perfect. He was not a shark, but a human being. Erion listened to what we were looking for, and gave honest suggestions about t Working with Erion was perfect. He was not a shark, but a human being. Erion listened to what we were looking for, and gave honest suggestions about the two models were deciding between. More

Great, I would suggest letting the customer know about any extended warranties or recalls they may unknowingly have while they are getting their cars serviced so they can get services they may need- it wi any extended warranties or recalls they may unknowingly have while they are getting their cars serviced so they can get services they may need- it will save them a lot of money, while also putting you in the super star stratosphere of great car dealers. More