Holman Honda of Ft. Lauderdale

I had the best car sales experience ever thanks to Andrew Craig. I went to Holman Honda looking for a SUV but it was out of my price range. Andrew showed me an Accord and I fell in love with it. I would most Craig. I went to Holman Honda looking for a SUV but it was out of my price range. Andrew showed me an Accord and I fell in love with it. I would most definitely recommend Andrew Craig to my friends and family for their next car purchase. More

Great salesman Jason way to go thanks so much for a smooth sale an michael in service great service thanks for a well done job Candice pew smooth sale an michael in service great service thanks for a well done job Candice pew More

Excellent customer service! No hidden fees or surprises when negotiating price. They were willing to work with you with whatever was needed. It was a great experience! when negotiating price. They were willing to work with you with whatever was needed. It was a great experience! More

Great People, Great place. I inquired on the internet about a vehicle and agreed to drive down from Palm Beach to see it. I explained where I wanted to be in price and was assured that a deal would be ha about a vehicle and agreed to drive down from Palm Beach to see it. I explained where I wanted to be in price and was assured that a deal would be had. I vehicle was exactly as described and the deal was made as described. More

A couple of days ago I purchased vehicle for my daughter at Holman. My family and I want to sincerely express our gratitude and satisfaction with the experience at Holman. From the get go William was amazin at Holman. My family and I want to sincerely express our gratitude and satisfaction with the experience at Holman. From the get go William was amazing and patient with us, we did not feel rushed or pressured in any way and he was clear and concise in what we could expect from the process. We had just been bitterly disappointed at Delray Honda ( literally 1 mile from our home in Boca) and were so glad we found our way to Holman (all the way down in Fort Lauderdale). The entire plan was to surprise my daughter for her birthday and William and the team went out of their way to make it absolutely amazing for her. Holman has a different feel to the place - we got a family and personal feel about the place as opposed to the usual commercial cold impersonal dealers. Chris in financing was wonderful in explaining the breakdown of the details, Alison was amazing and even Dan came by to wish her. My wife was ecstatic and most impressed. On behalf of my family I want to thank William and all of the team for an exceptional experience - one for which I will be more than happy to drive down to Fort Lauderdale to deal with this quality organization. More

I’m very happy to be served by Jeree! She is the best. Very professional she answered all my questions always on time with everything. Very professional she answered all my questions always on time with everything. More

I was going to do you the favor of not writing this review based on my last experience but you have sent me so many emails asking for one that I guess I have to. I have greatly enjoyed service at Ho review based on my last experience but you have sent me so many emails asking for one that I guess I have to. I have greatly enjoyed service at Holman Honda until recently. My battery was dead so I asked for you guys to replace it (costs comparable to pep boys, no issue with paying for the labor) Much to my delight the service tech called me and said that the battery was covered under warranty, great! No costs to me. The next day he called me and said that the battery was NOT covered under warranty, that Holman had ALREADY disposed of my battery, and that now I had to pay for the battery installed on my car. I said "no, this is on you guys, I am not paying for the battery". The service tech said "ok" I went in to pickup my car, and it wouldnt start. I asked the service manager why, and he said "oh, we put your other battery back in the car". The battery I was told had been disposed of. What was I supposed to do with a car that wouldnt start in the lot? and WHO ON EARTH would return a non working vehicle to a customer? Additionally, the fact that the service manager tried to tell me that I was wrong, and only offered me a discount on the labor for the new battery was just offensive. Truly, what kind of business is this? I have brought in my vehicle to this dealership multiple times, and had continued to plan on doing so. And the service manager wants to erase the lifetime value of a customer based off of an internal mistake? The cost of a new battery? The service manager then tried to tell me that he had to get approval from Honda HQ to not charge me for the battery, which we all know is just a lie, further illustrated by the fact that after an hour of not getting a response on his "email to corporate" that he said "ok, you know what, lets just get you on your way and I will figure this out later" I am not sure why on earth such an experience happened, but it was truly disappointing, and created a horrible experience for what is otherwise a GREAT car brand with usually GREAT representations on the dealer level. Its common knowledge that money is made in service. I just dont understand, why risk a customer over such a menial internal mistak? I expect a response, however that alone may not be reason enough for me to keep my business with Holman. You decide. More

Almost had to beg for a car wash. It was added when I arrived and not performed when car was ready. I had to wait an extra 25 minutes. arrived and not performed when car was ready. I had to wait an extra 25 minutes. More