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Holman Honda of Ft. Lauderdale
Fort Lauderdale, FL
2,089 Reviews
Holman Honda of Fort Lauderdale in Fort Lauderdale, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 861-7582.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,089 reviews
February 25, 2021
The staff at this dealership was excellent: friendly, courteous, knowledgeable, and efficient. The sales representative and financial person I worked with were the best. The entire experience was a total courteous, knowledgeable, and efficient. The sales representative and financial person I worked with were the best. The entire experience was a total pleasure. More
by Hornman
January 26, 2021
I bought my first car here and I deeply regret it. The customer service is all great when they want your money, but god forbid you have a problem they don't get back to you. If they do, after you've tried customer service is all great when they want your money, but god forbid you have a problem they don't get back to you. If they do, after you've tried for days on end, they don't help you. All they care about is their sales numbers, if you go on the last day of the month (like I unfortunately did), they emphasize on how bad they want to close a sale that day to finish off the month. In my experience, they sold me a preowned vehicle with a broken USB port and told me get it fixed at any other honda dealership with no issues since it's "under warranty" for no additional cost, yet I was told something completely different at two other dealerships and told I would in fact need to pay for the initial diagnosis and possibly the repair (which was sold by the dealership like that to begin with). The finance guy, Chris, never gets back to you by phone so don't even bother. Matter of fact, don't buy the warranties they lure you into buying in the first place. It takes months to try to cancel and when you do, the finance department STILL doesn't get back to you on the status for two weeks and your only chance in getting a hold of anyone is by hoping the general manager will call you back. I will never consider buying another vehicle here and will tell everyone I know to stay away. More
by Jess
Employees Worked With
Chris Robaina
Verified CustomerDecember 21, 2020
Eddy & Robbie always take great care of me that's why I keep coming back. They take their time to explain everything and they do it in a timely manner keep coming back. They take their time to explain everything and they do it in a timely manner More
by LISAPIERRE86
November 29, 2020
I bought a car from the guy Honda Accord sport 2018 for a 33,000 when I looked I found out they got 2021 sport Honda Accord for $32,000 I think this guy play me big time just be careful if you go there an 33,000 when I looked I found out they got 2021 sport Honda Accord for $32,000 I think this guy play me big time just be careful if you go there and came to service u 😞😞 More
by shmat88.ama
November 22, 2020
Asked for diagnosis for A/C system. Was informed $89 diagnostic fee + $40 (which is $25 too much at retail price) for 2# 134a refrigerant to determine problem. Diagnosis was that the system suffere diagnostic fee + $40 (which is $25 too much at retail price) for 2# 134a refrigerant to determine problem. Diagnosis was that the system suffered "Black death" and estimate was given for $5137 + tax, and indicated that the entire A/C system needed to be replaced. The particular model and year of my Honda is NOT subject to black death (applies to CRV 2002-mid 2004 ONLY). Repair Estimate involved much "double dipping", where the labor to do 1 item overlaps considerably/completely with the labor to do another item ... but is double charged anyway. Example $279 labor was indicated for replacing the evaporator, and ANOTHER $279 labor for replacing the expansion valve. To replace the evaporator ... you MUST remove AND replace the expansion valve, so charging $279 TWICE is ... well just fraud/theft. Although the A/C symptom (going to vacuum on low side) indicated (based on Honda Service manual test procedure or anyone knowing AC) that the expansion valve could be the fault, apparently Juan Ortiz, the technician, never tested the valve. Now I have ice cold A/C, repaired by Steven at Atlantic Air and Auto Repair for a total cost of $245 parts and labor (R&R Expansion valve & drier and charge system). Holman's estimate was 20 TIMES that amount at $5137. Here is another double dipping example on the estimate. Mr. Fine said that the power steering pump was leaking. BTW, I have never once needed to add PS fluid, and my garage floor is spotless where the car is routinely parked. PS works fine and always has. Estimate of $1555 + tax and disposal(???) was given to replace PS pump and reservoir. Labor for each of these 2 was $77.50 EACH ... BUT you simply cannot replace the pump without removing the reservoir (3 clips, 1 for the reservoir, and 2 spring loaded hose clips). Removing the reservoir would take a mechanic with only 1 hand less than 5 minutes. I had also asked about engine mounts, and the estimate for 3 engine mounts was $1050+tax. labor for the 3 mounts was $320 with parts about $630. When I looked at the engine/tranny myself, the motor mounts were intact and servicable, but the tranny (torque) mounts were completely blown out and where the actual problem was. So the $1050 work would ... HAVE SOLVED NOTHING. I have seen some bad dealer service departments, but this one takes the cake. Hendrick Honda in Charlotte was top notch when I was there, and I would drive past LaPointe Honda (now out of business I believe) an extra 20 minutes one way after a bad service experience with LaPointe. I would advise seeking out Hendrick Honda in Pompano if Holman give you an estimate that seems out of line. Hendrick Charlotte NC was always fair and competent, while LaPointe was consistently finding issues that did not exist. More
by 2touareg2
Employees Worked With
Michael Fine
November 21, 2020
the purchase and delivery went very smoothly. I'm happy with the vehicle and the dealership. I have had one minor issue. The Auto Idle feature of Odyssey stopped working after about 30 days. I checked it with the vehicle and the dealership. I have had one minor issue. The Auto Idle feature of Odyssey stopped working after about 30 days. I checked it out on-line and found out a number of owners have had the same. problem. None of the advice offered online was helpful so I called the dealership and learned that they weren't aware of the problem. I was told to bring the car in and have service look at it, That was not unexpected and I believe appropriate advice. It's a minor problem and under the current pandemic circumstances, I 'll plan to bring it in when the viral conditions improve. More
by jjpeds
Employees Worked With
Erion Mucollari
October 15, 2020
I had the best car sales experience ever thanks to Andrew Craig. I went to Holman Honda looking for a SUV but it was out of my price range. Andrew showed me an Accord and I fell in love with it. I would most Craig. I went to Holman Honda looking for a SUV but it was out of my price range. Andrew showed me an Accord and I fell in love with it. I would most definitely recommend Andrew Craig to my friends and family for their next car purchase. More
by Marilyn Martin
October 10, 2020
Great salesman Jason way to go thanks so much for a smooth sale an michael in service great service thanks for a well done job Candice pew smooth sale an michael in service great service thanks for a well done job Candice pew More
by jazz1634
October 09, 2020
Excellent customer service! No hidden fees or surprises when negotiating price. They were willing to work with you with whatever was needed. It was a great experience! when negotiating price. They were willing to work with you with whatever was needed. It was a great experience! More
by cardosoalejandra
Employees Worked With
William Izquierdo
