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Holm Buick GMC - Service Center

Salina, KS

4.7
438 Reviews
Call Service Center (785) 823-6372

438 Reviews of Holm Buick GMC - Service Center

Sort by
December 09, 2024

Pleasant and friendly employees, comfortable and clean waiting area, accomodating employees,reasonable length of wait times, More

by I don't do that
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you had a positive experience with our friendly employees, comfortable waiting area, and accommodating staff. Your satisfaction is our top priority, and we're committed to providing excellent customer service. We'll be sure to share your positive feedback with Derek and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Abilene

Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you had a positive experience with our friendly employees, comfortable waiting area, and accommodating staff. Your satisfaction is our top priority, and we're committed to providing excellent customer service. We'll be sure to share your positive feedback with Derek and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Abilene

December 07, 2024

Would have given Derek 5 stars but he didn’t give me my credit card receipt and I had to have it emailed More

by deloris55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet phillips
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Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your feedback. We appreciate you acknowledging Derek’s efforts. We understand the importance of providing a complete and transparent transaction. We will use your feedback to further emphasize the importance of providing customers with their receipts promptly. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Service guys are great. Never had a problem with them. Finance guy not so much, telling mural customers that we lie to them. He should be on the Naughty list. Because of More

by Not happy with finance guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies answering the phone are great too
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Dec 12, 2024 -

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024 -

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Very friendly and knowledgeable and prompt. Greeted by the owner and other personnel. Coffee and fruit was good! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're glad to hear that you were greeted warmly by our team and enjoyed our hospitality. Our commitment to providing excellent customer service is at the heart of everything we do. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

We received friendly service and a comfortable waiting area while our vehicle was taken care of More

by Darlenehadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words! We strive to provide a welcoming and comfortable experience for all our customers. We're glad you enjoyed your time in our waiting area while our team took care of your vehicle. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Quality service that puts your safety first! As a senior with limited resources their costs are affordable. More

by NANCY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center. We are committed to providing high-quality service that prioritizes customer safety. We are also pleased to know that our services are affordable and meet the needs of our valued senior customers. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

unable to answer questions I asked about our vehicle. I'm concerned about infotainment systems and cameras More

by huskerks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no thanks
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Dec 13, 2024 -

Holm Buick GMC responded

We apologize that your questions about the infotainment system and cameras were not fully answered. Your concerns are valid, and we strive to provide clear and informative answers to all of our customers’ questions. To better assist you, please feel free to contact our service department directly at 785 823 6372 or visit our dealership. We would be happy to schedule an appointment to address your specific questions and concerns. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

I went in for an oil change and they were friendly and the service was quick! More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our service department. Our team strives to provide friendly and efficient service to all of our customers. We appreciate your business." Sincerely, The Holm Automotive Team of Salina

December 04, 2024

Owen is great and very helpful and attentive. Service department very kind, fast and courteous. More

by bknorris1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Holm Buick GMC responded

We're delighted to hear that you had a positive experience with Owen and the service department. We strive to provide excellent customer service, including prompt and courteous assistance. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Salina

December 03, 2024

Clean, pleasant people. NO PRESSURE.Love that. Prompt. Knowledgeable. Will keep coming back. I also recommend you. More

by edwardemaupin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Holm Buick GMC responded

Thank you for choosing Holm Automotive Center and for the kind words! We strive to create a welcoming and comfortable environment with clear communication, and we're thrilled to hear that Derek delivered on that promise. We appreciate you highlighting our commitment to a pressure-free experience. Our team is passionate about providing exceptional service, and your satisfaction is our top priority. We're glad to know you'll be back and will happily recommend us to others. Thanks again for your trust and business! Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024 -

Holm Buick GMC responded

Thank you for choosing Holm Automotive Center and for the kind words! We strive to create a welcoming and comfortable environment with clear communication, and we're thrilled to hear that Derek delivered on that promise. We appreciate you highlighting our commitment to a pressure-free experience. Our team is passionate about providing exceptional service, and your satisfaction is our top priority. We're glad to know you'll be back and will happily recommend us to others. Thanks again for your trust and business! Sincerely, The Holm Automotive Team of Salina

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