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Holm Buick GMC - Service Center

Salina, KS

4.7
546 Reviews

546 Reviews of Holm Buick GMC - Service Center

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April 26, 2021

Took my truck in for service, they found a problem I was unaware of, and took care of it at the same visit. They have knowledgeable and courteous service representatives, and the technicians are top notch! More

by Alan Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Pham, Wayne Wells, Lacy Laffitte
Jun 21, 2021 -

Holm Buick GMC responded

We love seeing you in the store Alan and sincerely appreciate all the return visits. Wayne, Lacy, and the crew were very excited to receive your review and we hope to continue to find ways to make your experience top notch! Thank you! - Jamie L. Hughes, Internet Sales Manager.

April 14, 2021

Holm did a great job as always!! They got me in the next business day, and got my car done in a timely fashion too. More

by AARON59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells, Lacy Laffitte
Apr 14, 2021 -

Holm Buick GMC responded

Thank you for taking time to share you service experience with the online community! Lacy and Wayne appreciate your words of encouragement and we look forward to seeing you again! Safe Travels!

April 07, 2021

Everyone was friendly and professional, excellent service. I was pleased with the explanation of the service and will be back, nice place to wait for vehicle. More

by 51243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Holm Buick GMC responded

Thank you for taking time to share your experience with our GM Certified Service Department in Salina, Kansas! We've just added Saturday hours to make us more convenient than ever, 8am to 2pm! See you next time!

April 02, 2021

They fixed my vehicle very fast cause Marshals should have done it 6 months prior. Everyone was very friendly & called the next day to make sure everything was still working More

by TRIXIEMONTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte
Apr 10, 2021 -

Holm Buick GMC responded

We are always glad to assist, eager to explain, and willing to serve. Thank you for choosing Holm Buick GMC for your repair and safe travels!

March 01, 2021

Very nice and helpful people. They identified my problem quickly and scheduled an appointment to get the problem resolved. I love the small town dealer and would recommend them More

by JHAWKHAWAII
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells
Mar 10, 2021 -

Holm Buick GMC responded

Thank you for taking time to acknowledge the great work of Wayne Wells and his Certified GM Service team! They will greatly appreciate the review. - Jamie Hughes - Internet Sales Manager, Holm Buick GMC.

February 23, 2021

Call to schedule an oil change and tire rotation on Feb 11. Auto was at 97K miles figure I would get the 100K service. The gentleman that answer was very enthusiastic explain that I was planning on driv More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne Wells
Mar 10, 2021 -

Holm Buick GMC responded

Thank you for speaking with Tim in regards to this matter. We appreciate the opportunity to work with you to resolve the situation.

February 20, 2021

Great quality, fast & friendly service! Could not ask for better people, you can see quality is a goal throughout the whole business & team. Very pleased! More

by gzier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Lacy Laffitte
Mar 11, 2021 -

Holm Buick GMC responded

Thank you for sharing your experience at our GM Certified Service Department. Wayne, Lacy, and Derek work hard to keep things flowing smoothly and they will appreciate your kind words of endorsement. Jamie Hughes - Internet Sales Manager, Holm Buick GMC.

February 17, 2021

Your company always takes good care of me and I appreciate it! I wish I’d paid for the woman I visited with while waiting. More

by JALOHA70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Lacy Laffitte
Feb 18, 2021 -

Holm Buick GMC responded

Thank you for the great review and repeat business, We will continue to work hard to exceed your expectations and provide quality service. - We appreciate you taking time to reflect on your visit. Jamie Hughes- Internet Manager - Holm Auto Group.

February 09, 2021

Very helpful, friendly staff in the service department. The best experience at a service department I’ve ever had. I will be back in the further! More

by NJOANIE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Jeff Crawford, Arthur Jones, Lacy Laffitte
Feb 18, 2021 -

Holm Buick GMC responded

Thank you for taking time to leave a review for the team! Our staff appreciates the endorsment and will look for new ways to exceed your expectations! - Stay Warm! Jamie Hughes- Internet Manager - Holm Auto Group.

January 28, 2021

I will use this dealership for next car issues, friendly, good service. Hopefully not for quite awhile. Have heard good remarks using holm dealership. Thanks More

by mopat@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Jeff Crawford, Arthur Jones, Lacy Laffitte
Jan 29, 2021 -

Holm Buick GMC responded

Thank you for taking time to review your recent visit to our service department. We are glad you had a great experience and look forward to exceeding your expectations in the future.

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