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Holm Buick GMC - Service Center

Salina, KS

4.7
435 Reviews

435 Reviews of Holm Buick GMC - Service Center

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October 06, 2020

Great, Fast service. Had my truck in and out before the actual appointment time and kept it clean. Everyone was also very nice and friendly. More

by JAMIEIRENE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
October 02, 2020

Well starting out it was a good experience but further down the road things got a little bit uncomfortable, I was feeling like because I was a woman that they could just take advantage of me but now that More

by midnightangelat1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Crawford, Lacy Laffitte, Cedric Salas
October 02, 2020

They always do their best to ensure their customers are taken care of. They offered to take me home after I brought my vehicle in and serviced me with a smile! They even laughed and joked with me. More

by kendramiller12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ, Wayne Wells, Lacy Laffitte
September 28, 2020

They were able to schedule me in right away and get my car fixed. I called on Thursday and scheduled it for Friday. I dropped it off early on Thursday and they diagnosed the problem and had my car fixed F More

by WCASELMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells, Lacy Laffitte
September 25, 2020

They told me it would take an hour and it took half a day also say he will call when done which he never did More

by corykeezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Crawford
September 07, 2020

When the service finally got done it was good. They were running 45 minutes behind right from the start. Yes I had a appointment. Hopefully the time issue gets fixed. More

by Mtcarpentier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford
Sep 09, 2020 -

Holm Buick GMC responded

Thank you for the kind words despite the delay of service. We appreciate your review and patience as we transition into our new Salina facility. We just added four new vehicle lifts, a new alignment rack, special tool organizing system, and two new Service Staff members all to better serve our patrons. We hope your next visit is timely and look forward to seeing you back!

Sep 09, 2020 -

Mtcarpentier responded

That is great news. I look forward to my visit tomorrow

August 20, 2020

They get you in on time. The service is great. Everyone is always friendly. And ask if you have been helped if you are in the sitting area. Answers any questions that you ask. More

by BARB.STADLER68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Aug 22, 2020 -

Holm Buick GMC responded

Thank you for acknowledging the efforts put forth buy our fantastic mechanics and vehicle service writers. Your review is greatly appreciated.

August 19, 2020

Holms was awesome. This was an emergency. My battery was dead. I was able to get a jump and Holms got me right in. They tested to make sure it was the battery and got it replaced. More

by BEAR339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford
Aug 22, 2020 -

Holm Buick GMC responded

We appreciate you taking time to share your emergency battery replacement experience with the online community. Word of mouth is still the best referral! Thank you.

August 18, 2020

I was taken right in to get my car fixed. Cory changed the oil and did a good check up . I have confedence in his work and the car has been running great. The staff was courteous and thoughtful. I can d More

by Pauline M Kristek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Furguson, Jeff Crawford, Lacy Laffitte
Aug 22, 2020 -

Holm Buick GMC responded

We shared your fantastic review with Cory and the staff and they really appreciate your vote of confidence. Cory has been a rock solid GM Certified Mechanic here for over two decades adding value and quality to all vehicle repairs and maintenance.

August 14, 2020

Great Service Lacy was very friendly and helpful. She answered all my questions. She let me know when my vehicle would be ready for pickup and it was ready when s More

by DHEUSZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
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