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Holm Buick GMC - Service Center

Salina, KS

4.7
438 Reviews
Call Service Center (785) 823-6372

438 Reviews of Holm Buick GMC - Service Center

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December 14, 2024

Efficient and friendly helpful worked with my warranty took care of my problem will come back More

by FunFoods100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Holm Buick GMC responded

Thank you for the positive feedback! We're glad we could efficiently and helpfully address your vehicle's problem while working with your warranty. Providing efficient service, friendly assistance, and navigating warranty processes smoothly are all part of our commitment to Customer Care and Industriousness. We strive to meet the demands of our clients’ lives through their vehicles, as stated in our mission. We're happy we could resolve your issue and look forward to serving you again. Sincerely, the Holm Automotive Team of Salina

December 14, 2024

very happy they got me in at 4:45 in Salina for oil change after mix up with scheduling between Abilene and Salina. More

by PHIL.AUMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Holm Buick GMC responded

We're glad we were able to accommodate you with the oil change in Salina at 4:45, especially given the scheduling mix-up between the Abilene and Salina locations. We understand scheduling issues can be frustrating, and we appreciate your understanding. Our goal is to provide excellent customer service and meet our clients’ needs whenever possible, reflecting our core values of Customer Care, Determination, and Teamwork. We are determined to never quit improving and being all that we are capable of being. We appreciate your business. Sincerely, the Holm Automotive Team of Salina

December 13, 2024

It was my actual first visit for a service and I was pleased. Definitely plan on going back. More

by lforrester1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Holm Buick GMC responded

Thank you for sharing your positive first experience! We're delighted you were pleased with your service visit and plan to return. Providing excellent service and building lasting relationships with our customers is a top priority, reflecting our core value of Customer Care. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

December 13, 2024

Great customer service. Honest and helpful with my vehicle needs and any questions I have had More

by Roman.millspaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Holm Buick GMC responded

Thank you for the wonderful feedback! We're so glad you experienced great customer service and found our team honest and helpful with your vehicle needs and questions. Providing honest and helpful service is a cornerstone of our commitment to Trustworthy service and reflects our dedication to Concern for Others. We want our clients to feel confident and informed, and we appreciate you recognizing our team's efforts. Sincerely, the Holm Automotive Team of Salina

December 13, 2024

Thank you for getting me in when the appt. was accidentally made at you Abilene location. I really appreciate it:) More

by shannrgotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words. We appreciate you choosing Holm Automotive Center and are glad we could accommodate you at our Salina location. Looking forward to your next visit! Sincerely, The Holm Automotive Team of Salina

December 11, 2024

Very nice to work with and was helpful. Very quick, prompt service to get me on my way. More

by abbyliggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Holm Buick GMC responded

We appreciate your kind words and for choosing Holm Automotive Center! We're glad to hear that we were able to provide you with quick and efficient service. Our goal is to provide exceptional customer service, and we're happy to know that we met your expectations. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024 -

Holm Buick GMC responded

We appreciate your kind words and for choosing Holm Automotive Center! We're glad to hear that we were able to provide you with quick and efficient service. Our goal is to provide exceptional customer service, and we're happy to know that we met your expectations. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

December 11, 2024

Always great service and competitive pricing. Would highly recommend for vehicle purchase and service work. More

by WATUPLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you're satisfied with our service and competitive pricing. It's our pleasure to serve you, and we look forward to continuing to provide you with top-notch service. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you're satisfied with our service and competitive pricing. It's our pleasure to serve you, and we look forward to continuing to provide you with top-notch service. Sincerely, The Holm Automotive Team of Abilene

December 10, 2024

Service department will take the time to explain what they did, why they did it, any questions that person cannot answer they will find someone who can. Very military friendly too, always get a militar More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for your continued loyalty to Holm Automotive Center! We're honored to have you as a valued customer and appreciate your military service. We're thrilled to hear that our team, Derek, Lance, and Ethan, provided you with excellent service and took the time to explain everything clearly. Our commitment to providing exceptional customer service is at the heart of everything we do. Thank you again for choosing Holm Automotive Center. We look forward to continuing to serve you. Sincerely, The Holm Automotive Team of Saliina

Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for your continued loyalty to Holm Automotive Center! We're honored to have you as a valued customer and appreciate your military service. We're thrilled to hear that our team, Derek, Lance, and Ethan, provided you with excellent service and took the time to explain everything clearly. Our commitment to providing exceptional customer service is at the heart of everything we do. Thank you again for choosing Holm Automotive Center. We look forward to continuing to serve you. Sincerely, The Holm Automotive Team of Saliina

December 10, 2024

Service visit addressed my repair promptly and I was back on my schedule right away. Holms service dept is professional and courteous. More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet
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Dec 12, 2024 -

Holm Buick GMC responded

Thank you, Bernie, for your kind words and for choosing Holm Automotive Center. We're glad to hear that we were able to address your repair promptly and get you back on schedule. Your satisfaction is our top priority, and we're committed to providing excellent service. We'll be sure to share your positive feedback with Janet, Lucas, Derek, Lance, and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024 -

Holm Buick GMC responded

Thank you, Bernie, for your kind words and for choosing Holm Automotive Center. We're glad to hear that we were able to address your repair promptly and get you back on schedule. Your satisfaction is our top priority, and we're committed to providing excellent service. We'll be sure to share your positive feedback with Janet, Lucas, Derek, Lance, and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Salina

December 09, 2024

Lance does a great job of making sure everything is taken care of when I bring in my GMC Terrain. As I approach 100,000 mi, this becomes very important to extend the life of my vehicle. More

by syburmunky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Hay
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Dec 13, 2024 -

Holm Buick GMC responded

We appreciate your kind words about Lance and our service department! It's wonderful to know that you trust us to keep your GMC Terrain running smoothly, especially as it approaches the 100,000-mile mark. Please let us know if you have any other questions or concerns. We're always here to help. Sincerely, The Holm Automotive Team of Salina

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