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Holm Buick GMC - Service Center

Salina, KS

4.7
478 Reviews
Call Service Center (785) 823-6372

478 Reviews of Holm Buick GMC - Service Center

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January 31, 2025

Fast friendly service very polite and courteous pleasure to deal with would highly recommend to my friends and fy More

by terrybritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

On time as promised. Very professional and courteous. Would nit he d state to go back again More

by bdshaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

The service was excellent from the receptionist to the service department. Nice waiting room and the coffee was great! More

by KS.MARIPOSAdo not have email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2025

I was really impressed with your staff they very helpful. It was really a great experience. Thank you for the great service. Bill Hart More

by hartsalina46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Holm Buick GMC responded

Mr. Hart, Thank you for your kind words. We're so glad to hear you had a great experience with our team. Providing helpful and exemplary service is at the heart of our Customer Care core value and our mission to build meaningful relationships. We strive to meet the demands of our clients' lives through their vehicles, and your feedback lets us know we're on the right track. Sincerely, the Holm Automotive Team of Salina

Jan 29, 2025 -

Holm Buick GMC responded

Mr. Hart, Thank you for your kind words. We're so glad to hear you had a great experience with our team. Providing helpful and exemplary service is at the heart of our Customer Care core value and our mission to build meaningful relationships. We strive to meet the demands of our clients' lives through their vehicles, and your feedback lets us know we're on the right track. Sincerely, the Holm Automotive Team of Salina

January 26, 2025

Full service requested on 2018 GMC truck along with tire rotate. Paid for and picked up truck at service counter. before I got to Ohio and iron Street, The check coolant level light came on. I didn’t have More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Holm Buick GMC responded

Thank you for your business and kind review. We appreciate you taking time to speak with Lucas and Ethan regarding the matter with the coolant light. We hope everything goes well and wish you a speedy recovery. We look forward to resolving the issue upon your return. Rest easy and best wishes. Sincerely, the Holm Automotive Team of Salina

Jan 29, 2025 -

Holm Buick GMC responded

Thank you for your business and kind review. We appreciate you taking time to speak with Lucas and Ethan regarding the matter with the coolant light. We hope everything goes well and wish you a speedy recovery. We look forward to resolving the issue upon your return. Rest easy and best wishes. Sincerely, the Holm Automotive Team of Salina

January 25, 2025

We were broke down. Derek and Team took the time to help us. Amazing service. Stayed late and helped out so much on our 2000 mile 1 way trip back to Orlando More

by Ken White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Holm Buick GMC responded

Ken, We're so glad Derek and the team were able to assist you during such a stressful situation. Helping customers, especially those facing unexpected challenges on long journeys, truly reflects our Concern for Others core value. We understand how important it is to get back on the road safely, and we’re proud that our team was able to provide the amazing service you needed. Their dedication and industriousness is a great example of our values in action. We wish you safe travels on the rest of your trip to Orlando. Sincerely, the Holm Automotive Team of Salina

January 24, 2025

We have been with everyone at Holm Automotive. The team always is interested in helping everyone. While at Holm while we were having our car serviced we observed a lot of interaction between the More

by Rodneyarmbrister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Holm Buick GMC responded

Rod, Thank you so much for your insightful review! As a fellow service professional, your observations are especially meaningful to us. We're thrilled to hear that you've consistently had positive experiences with our team and that you witnessed our commitment to helping every customer. Proactive assistance is a cornerstone of our Customer Care and Concern for Others values, and it’s encouraging to know that our efforts are noticed. We appreciate your recognition of our team’s dedication and industriousness. We strive to be a role model for our industry, and your feedback validates our efforts. Sincerely, the Holm Automotive Team of Salina

January 23, 2025

I’m very pleased at how this dealership treats customers. After getting my oil changed, my service engine light came on and I called it. They told me to come right back and they would check it out. They were More

by TRACI.SALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Holm Buick GMC responded

Traci, Thank you for the wonderful review! We're so glad to hear you're pleased with how we treat our customers. We especially appreciate you sharing your experience with the service engine light. Our team is determined to provide prompt and efficient service, and we're happy we were able to quickly resolve the issue for you after your oil change. This dedication to customer care and concern for others is a key part of our mission to build trust with our clients. We value your business and appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

January 23, 2025

Always quick and do a thorough job. Very willing to be concerned about my wants and needs. More

by DAVE.GENGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Holm Buick GMC responded

Dave, Thank you for your feedback! We appreciate you highlighting our team's commitment to both speed and thoroughness. We strive to provide efficient service without compromising quality, and we're glad to hear we met your expectations. Addressing our customers' wants and needs is a key part of our Customer Care core value and our mission to build meaningful relationships. We value your business. Sincerely, the Holm Automotive Team of Salina

January 20, 2025

Very friendly, professional and knowledgeable staff! They did a great job working me in so that I could take advantage of a rebate on tires and they did not have to do this!! More

by LUANN.PUVOGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Holm Buick GMC responded

Thank you for your kind words, Luann! We appreciate you recognizing the friendly, professional, and knowledgeable staff at Holm Buick GMC of Salina. We are glad we were able to accommodate your tire service and help you take advantage of the rebate. Sincerely, The Holm Automotive Team of Salina

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