Back

Holm Buick GMC - Service Center

Salina, KS

4.7
420 Reviews

420 Reviews of Holm Buick GMC - Service Center

Sort by
December 22, 2024

Dishonest billing practices. More worried about filling Tim Holms pocket than being fair and upfront with working people, aka: customers. Will not return and will warn others not More

by Strembley586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Service was on time. Employees all very curtious and professional. I like my new ice scraper! More

by Sjil61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I got a card in the mail said I had 4 free oil changes with the purchase of my truck. Got my oil changed and was told the card was sent in error and they wouldn’t honor it. Service guy was nice enough, ju More

by jimhughes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

They always get me in to work on my automobiles and get the work done in a timely manner. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
December 19, 2024

Tried to buy new PU from them couldn’t get sales mgrs. to call me back. Had my car serviced had hole in air cleaner seal, they never told me about it, I found on my own when I replaced it. More

by Pepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Holm automotive has very good customer service very satisfied with that! Clerk Fritz from parts department helped greatly doing what was necessary to find a part to keep my GMC Sonoma old hot rod pick More

by kellyhogarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Excellent service and answered my questions. He is friendly and professional as well as knowledgeable. More

by Janicehalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t deal with anyone but service department.
December 17, 2024

Had a service issue! Told they couldn’t get to it that day. Said I had to leave town.?They worked me in. Thanks Guys!!!! More

by jerryandmartha1Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Holm Buick GMC responded

We're glad we were able to work you in despite the initial scheduling challenge! Thank you for acknowledging our team's efforts. We understand how important it is to have your vehicle serviced promptly, especially when travel is involved. Going the extra mile to accommodate our customers reflects our commitment to Customer Care and Concern for Others. We're happy we could help and appreciate your understanding. This also speaks to our core value of Determination, as we are resolute in our efforts to serve. Sincerely, the Holm Automotive Team of Abilene.

December 15, 2024

Respectfully of my time and patient about me picking up our vehicle. Had a good attitude. More

by danwhiningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Holm Buick GMC responded

Thank you for your feedback! We appreciate you recognizing our team's respect for your time and patience regarding the pickup of your vehicle. We strive to provide excellent customer service, and respecting our clients' time is a key component of that, reflecting our core values of Customer Care and Concern for Others. Maintaining a positive attitude is also important to us, as we believe it contributes to a better overall experience. We are determined to never quit improving and being all that we are capable of being. Sincerely, the Holm Automotive Team of Salina

December 15, 2024

Great service completed on time with friendly people. Will definitely be back agian. Great place. More

by Deanhicklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Holm Buick GMC responded

Thank you again for the wonderful feedback! We're so glad you had another great experience with us, experiencing efficient service, completed on time, by friendly people. Providing excellent service is a top priority, reflecting our core value of Customer Care. We also strive to be industrious and provide the best service possible. We appreciate your continued business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Salina

1
...