Holm Buick GMC

Holm Buick GMC responded

Thank you for taking the time to share your perspective. We value your insights regarding the current GMC lineup and the absence of hybrid options. We understand that offering diverse and innovative vehicle choices, including hybrids, is important to many of our customers. At Holm Automotive Center, we strive to maintain open lines of communication with our manufacturers. Your feedback helps us advocate for the vehicle options that best serve our community. We are determined to always be improving and providing the best service we can. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you've consistently received excellent service and clear explanations of necessary repairs. Providing transparent and thorough service is a core part of our commitment to customer care and building trust with our clients. We strive to be trustworthy in all of our actions. We appreciate you taking the time to share your experience and are happy to know you're satisfied with our dealership Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear your recent oil change was completed quickly. We understand that consistency in service time is important, and we apologize for any previous experiences where the process took longer than expected. We are always striving for professional growth and to improve our processes, and we will look into why oil changes can sometimes take longer. We are determined to improve. We appreciate you bringing this to our attention. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had the best car buying experience ever with us. Creating a positive and welcoming atmosphere is a top priority, and we're delighted that our team's enthusiasm and happiness shone through. We believe in teamwork and that a positive environment helps us excel in our customer care. We appreciate you recognizing our team's efforts and are grateful for your kind words. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our appointment scheduling process easy and that our service was prompt and efficient. We understand that your time is valuable, and we strive to provide a seamless and convenient experience for all our customers. We are industrious in o ur attempts to better our service for you. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your fantastic feedback! We're delighted to hear that you had an awesome experience working with our team. Helping our customers find the right vehicle and ensuring they get exactly what they want is our priority. We are concerned for others and want to serve and protect our customers interests. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback, and we appreciate you recommending Holm Automotive. We're glad you found our team accommodating. However, we understand your concern regarding the additional fees. We strive for transparency in all our transactions and regret that you felt there were hidden fees. We will review our processes to ensure that all charges are clearly explained upfront, and we are always looking for ways to improve in our customer care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

It's excellent to hear that you found a wide selection of vehicles and that our team was knowledgeable about Buick and its systems! We're committed to providing a positive and informative sales experience. The high scores that you gave us, show that the team is doing an excellent job. We are glad that Clark Fritz, Mason Bettles, Nick Schissler, and Jaron Bell were able to help you. We strive to be a dealership that is known for customer care, and professional growth. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Awesome! We're thrilled to hear you had an awesome service visit with Derek Duncan. Your satisfaction is our top priority, and we're dedicated to providing exceptional service every time. We strive to excel in customer care. Again, awesome! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're delighted to hear that you had a positive experience! We understand that vehicle maintenance can be confusing, and we're glad that our team took the time to explain your concerns clearly. Providing detailed reports with prioritized recommendations is a key part of our commitment to transparent and helpful customer care. We want to ensure you feel informed and confident about your vehicle's needs. We appreciate your feedback! Sincerely, the Holm Automotive Team of Salina