Holm Buick GMC

Holm Buick GMC responded

Wow Erin, what a huge compliment! Thank you so much for this incredible feedback! We're absolutely thrilled to hear about your amazing experience at Holm Automotive Center. Our team works hard to listen to each customer's individual needs and find the perfect vehicle to meet them. It sounds like we achieved that with you, and we couldn't be happier. This reflects our core values of Customer Care and Concern for Others. We're honored that you consider yourself a lifelong customer and truly appreciate your trust in us. We look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your concise and positive feedback! We're pleased to hear you found our location easily accessible and appreciated our quick and friendly service. Providing convenient and efficient service is a priority for us at Holm Automotive Center, reflecting our commitment to Customer Care and Industriousness. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Greetings Barb! Thank you for your wonderful feedback about Ethan! We're delighted to hear that he consistently provides excellent service and support. At Holm Automotive Center, we value professional growth and encourage our team members to excel in their roles. It sounds like Ethan truly embodies these values, and we appreciate your recognition of his hard work and dedication. We will be sure to share your compliments with him. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recognizing our team's dedication to customer care. At Holm Automotive Center, we believe in building meaningful relationships with our customers, and that starts with treating everyone with kindness and courtesy. This aligns with our core values of Customer Care and Concern for Others. We value your business and appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your excellent feedback! We're pleased to hear you had a great experience at our dealership and appreciated our quick, quality service. At Holm Automotive Center, we prioritize transparency and honesty in all our interactions. We believe in providing value and quality without pressurin g our customers to purchase unnecessary services or changing agreed-upon prices. This reflects our commitment to trustworthiness and fairness. We appreciate you recognizing our efforts. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We appreciate you bringing this to our attention and for recognizing Lucas's efforts to resolve the issue with your Buick's brakes. We understand how frustrating and embarrassing a persistent noise like that can be. At Holm Automotive Center, we stand behind the quality of our service and are committed to making things right for our customers. This situation highlights our core values of Customer Care and Determination. We appreciate your continued trust in our service department and are confident that Lucas will find a satisfactory solution for you. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for your recommendation! We appreciate you recognizing our commitment to providing excellent customer service. At Holm Automotive Center, we strive to create meaningful relationships with our customers based on trust, fairness, value, and quality, as reflected in our mission statement. We're thrilled to hear that you've had a positive experience and would recommend us to others. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your valuable feedback! We're honored to serve our military members and are pleased to hear you found our dealership military-friendly. We also strive to make booking appointments easy and convenient, and we're glad that process was smooth for you. Our team is dedicated to providing friendly service and taking the time to explain the work performed on your vehicle. This reflects our commitment to Customer Care and Concern for Others. We appreciate your business. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We appreciate your patience as we worked to resolve the issue with your radio. We regret that you initially received a defective unit, but we're glad we were able to quickly replace it for you. At Holm Automotive Center, we strive for excellence in everything we do, and sometimes that involves overcoming unexpected challenges. Our commitment to determination means we don't give up until we've provided a satisfactory solution for our customers. We appreciate your understanding. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your excellent feedback! We're pleased to hear you found our team customer-oriented and knowledgeable. At Holm Automotive Center, we prioritize clear communication and transparency throughout the service process. Keeping our customers informed of our findings and completing work as estimated is a key part of our commitment to customer care and trustworthiness. We appreciate you recognizing our efforts. Sincerely, the Holm Automotive Team of Salina