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Holm Buick GMC

Salina, KS

4.8
1,170 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,170 reviews

January 27, 2021

Very helpful! Did a nice job explaining services provided and future recommendations. Service team made an effort to work quickly and efficiently. Friendly service appreciated! More

by JCAIRO22
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Lacy Laffitte
Jan 29, 2021 -

Holm Buick GMC responded

Thank you for acknowledging the efforts put forth by our service writers. They have one the most complex positions in the store working with customers, mechanics, & parts personnel to advise customers safely to the best recommendations for each individual vehicle and customer needs. They will really appreciate the review! - Holm Buick GMC

January 26, 2021

The sales staff was very easy to work with. They were not pushy or flashy. They just provided you with information and options and let you make your decision. We have also always had very good service More

by ERICWMOORE74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Sherbert, Kent Kratzer
January 25, 2021

Was greta every step of the way. Clear and concise on everything that needed to be done. Helped out a great deal. Job well done. More

by CWOOD810
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford
January 17, 2021

What a great friendly staff to work with on any new or used vehicle! It was a wonderful buying experience through the whole truck purchasing process. More

by sat4kc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles, Kent Kratzer
Jan 23, 2021 -

Holm Buick GMC responded

Thank you for sharing your shopping experience with the online community! It's great reviews like this that motivate our team and inspire excellence! - Sincerely, Holm Buick GMC.

January 08, 2021

Dealership staff was so courteous and professional. The whole car buying experience was very pleasant! Cedric, JR and Mike, Jeff were terrific and went the extra mile for us. The after sale service was ter More

by kiltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles, Wayne Wells, Jeff Crawford, Lacy Laffitte, Cedric Salas, Jeff Ryan
Jan 15, 2021 -

Holm Buick GMC responded

We appreciate you taking time to review our performance on your recent visit. We continuously strive to exceed expectations! See you next time!

January 08, 2021

I had to return the next day, engine light came on. Oil dipstick was not put back in correct. Complete waste of my time. Please pay attention to detail. More

by ALISHAWHITE
Recommend Dealer
No
Employees Worked With
Jeff Crawford
Jan 15, 2021 -

Holm Buick GMC responded

We appreciate you bringing this to our attention and thank you for speaking with our service manager Wayne Wells to resolve the issue. We look forward to better serving you on your next visit and sincerely apologize for the inconvenience. Thank you Jamie Hughes, Internet Manager - Holm Buick GMC

Jan 15, 2021 -

ALISHAWHITE responded

I appreciate the swift response and effort made to make up for the time lost. I brought my sons car in today and everything went well.

Jan 23, 2021 -

Holm Buick GMC responded

Thank you again for the opportunity to correct the situation and better serve your needs! Safe travels to you. See you next time!

January 06, 2021

Excellent service, as always! We have trusted the service department with all of our vehicles for many years! Wayne & Jeff are easy to communicate with and get the job done efficiently and correctly More

by eveready5775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells, Jeff Crawford
Jan 15, 2021 -

Holm Buick GMC responded

Your kind words are the type of primary motivator that make Wayne and Jeff strive for excellence. Thank you for your review and your business! Jamie Hughes - Internet Manager - Holm Auto

January 04, 2021

Excellent service! Kent Kratzer was absolutely amazing through the whole process on my purchase of my new GMC terrain. We had a blast with him. JR the finance manager was wonderful and extremely helpful. More

by Jessica Toman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Kratzer
January 01, 2021

Good service as was always the case with Bennett. Oil change and tire rotation took about an hour as was told me it would be. Thanks. More

by DAVIDFOOR416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells
December 29, 2020

On December 26, 2020 we went to the dealership in Salina Ks and spoke with Carson Sherbert, our Salesperson. He was the most knowledgeable person we have ever worked with. He knew literally everything abo More

by cherriek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bettles, Carson Sherbert, Jeff Ryan
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