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Holm Buick GMC

Salina, KS

4.8
1,163 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,163 reviews

January 16, 2025

Dealership went above and beyond! Got my squeaky obnoxious brakes fixed. So thankful for a company who takes care of their customers. More

by JWatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

Thank you for your kind words! We are glad we were able to address the issue with your brakes and improve your driving experience. We strive to provide excellent customer service and are happy to hear that we exceeded your expectations. Sincerely, The Holm Automotive Team of Salina

January 15, 2025

Great service , got it in early completed repairs on time and kept me informed and explained the inspection results More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

Thank you for sharing your experience. We appreciate you recognizing our commitment to timely service and clear communication. Keeping our customers informed throughout the repair process is a key part of our Customer Care value and reflects our determination to provide the best possible service. We're pleased we could meet your expectations and complete the repairs as scheduled. Sincerely, the Holm Automotive Team of Salina.

January 15, 2025

They always get me right in and take care of me. Derek was able to find my warranty even though I Iost my paperwork. Fantastic job. More

by freynolds9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

We're so glad to hear about your positive experience! We strive to provide exemplary service and are pleased Derek could assist you in locating your warranty information. It reflects our commitment to Customer Care and Industriousness, ensuring we diligently attend to every detail for our clients. We appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

January 14, 2025

Really nice and polite did a good job they are very professional people and were on time getting my truck done More

by dandlrogers22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

We're delighted to hear about your positive experience with our team. Providing professional and timely service is a top priority for us. Your feedback reflects our values of Customer Care and Industriousness, as we strive to be diligent and provide exemplary service to all our clients. We appreciate you taking the time to share your feedback. Sincerely, the Holm Automotive Team of Salina.

January 13, 2025

They always have the best customer service and they truly care for each and every person that walks in their doors! So happy to buy my car from them. More

by daytonahelm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

Thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience. Building meaningful relationships with our clients is at the heart of our mission statement, which emphasizes Trust, Fairness, Value, and Quality. Your comments affirm our commitment to Customer Care and Concern for Others, as we strive to treat every individual with respect and genuine care. We're so happy you chose Holm Automotive. Sincerely, the Holm Automotive Team of Salina

January 12, 2025

Got great service. My salesman was very knowledgeable on the vehicle and was able to answer all my questions. It was a good experience. More

by golfdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

We appreciate you taking the time to share your feedback. We're pleased to hear your salesman's knowledge and helpfulness contributed to a positive experience. Professional Growth is one of our core values, and we continuously strive to equip our team with the expertise needed to best serve our customers. Providing excellent Customer Care is also a top priority. We're glad we could meet your expectations. Sincerely, the Holm Automotive Team of Salina

January 11, 2025

Very professional, courteous, returned phone calls promptly and was very knowledgeable and proactive. Will be changing dealerships. More

by dbeckenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

Thank you for your feedback. We appreciate you highlighting our team's professionalism, courtesy, prompt communication, and knowledge. These qualities reflect our commitment to Customer Care and our Industriousness in providing proactive service. We strive to build Trust with our clients through reliable actions and clear communication. We value your business and hope we can continue to earn your trust in the future. Sincerely, the Holm Automotive Team of Salina.

January 11, 2025

We were so impressed with Derek and his willingness to help us out with our truck. Being from out of state and traveling, we needed a savior and there was Derek. Kudos to him! More

by blhample
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

We're delighted to hear about Derek's exceptional service and his assistance during your travels. We understand the stress of vehicle trouble while away from home, and we're proud that Derek exemplified our core values of Customer Care and Concern for Others by going the extra mile to help you. His willingness to assist reflects our mission to build meaningful relationships based on Trust, Fairness, Value, and Quality. We will be sure to share your kind words with Derek. Thank you for sharing your experience. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

It was easy to schedule the appointment. The drop off process was easy and they completed the work in the same day. More

by RAINWAYLANSCAPE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

Thank you for your feedback! We're pleased to hear you found the scheduling and drop-off process easy and that we were able to complete the work the same day. Streamlining these processes and providing efficient service is a priority for us and reflects our Industriousness and commitment to Customer Care. We strive to make every interaction with Holm Automotive as convenient as possible. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

Was in a pinch being from out of state and having a gelled up fuel system. They got my truck right in and got it back running same day. Outstanding customer service More

by Jarrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Holm Buick GMC responded

We're so glad we could assist you during your time of need. We understand how stressful vehicle trouble can be, especially when traveling. Providing prompt and efficient service, as we did with your fuel system issue, reflects our Industriousness and Determination to help our clients get back on the road as quickly as possible. This also aligns with our Customer Care value, as we strive to provide exemplary service every minute of every day. We appreciate your recognition of our outstanding customer service. Sincerely, the Holm Automotive Team of Salina.

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