Holm Buick GMC

Holm Buick GMC responded

Thank you for taking the time to leave us a review! We're glad to hear that your experience with the new owner has not been bad so far. We understand that change can take some getting used to, and we appreciate your patience as we continue to work hard to provide excellent service to our customers. We also understand your sentiment about the Buick Lacrosse, as it was a popular model among our customers. We're always happy to help you find a vehicle that fits your needs, so please don't hesitate to reach out to us if you need any assistance. Thanks again for your feedback! -the Holm Automotive team of Salina

Holm Buick GMC responded

David, We sincerely apologize for the inconvenience caused during your recent service appointment. We understand that your time is valuable, and we regret falling short of our commitment to have your car ready by 2:30. We appreciate your patience and understanding when the timeline fell short. I am pleased that our team offered a smaller bill to compensate for the delay. Thank you for your continued trust and loyalty to us for your service needs. We look forward to providing you with excellent "on time" service in the future. Best regards, - the Holm Automotive Team of Salina

Holm Buick GMC responded

That's great to hear! It sounds like Christian provided excellent customer service and was able to effectively communicate the features of the vehicle while also being respectful of your time. Providing a positive customer experience is important, and it sounds like Christian went above and beyond to ensure your satisfaction. - We look forward to seeing you again! -the Holm Automotive Team of Salina.

Holm Buick GMC responded

It's great to hear that you had a positive experience with Derek who helped your quest for the ideal car! It's important to have knowledgeable and helpful salespeople who can guide you through the car-buying process and provide valuable insights on different features available. It's also great to hear your demonstrations went well as this can help you make an informed decision about the car that is right for you. We hope you enjoy your new car and feel confident in your purchase! All vehicles include 2 years of complimentary maintenance with your purchase. Book your appointment with Derek Smith or the Service Department to keep your vehicle in top shape for free! Safe travels -the Holm Automotive Team of Salina.

Holm Buick GMC responded

It's great to hear that you had a positive experience with Derek and our service department! We pride ourselves on providing helpful and friendly service to all our customers. We understand that time is valuable, so we always strive to complete repairs and maintenance as efficiently as possible, and we're thrilled to hear that your vehicle was finished ahead of schedule. We're also pleased to hear that you appreciate the maintenance punch card. We believe in rewarding our loyal customers and providing them with value, and we hope that the punch card will help you keep your vehicle running smoothly for years to come. Thank you for your kind words and for choosing our service department for your vehicle maintenance needs. We look forward to serving you again in the future. -the Holm Automotive Team of Salina.

Holm Buick GMC responded

It's great to hear that you had a positive experience with Mike Bettles, J.R. Marchbank, and Nick Garst! We're proud of our team for being responsive to your needs and accommodating throughout your experience with us. We believe that providing excellent customer service is key to building lasting relationships with our customers, and we're thrilled to hear that you would recommend us to your friends and family. Thank you for taking the time to share your positive feedback. We appreciate your business and look forward to serving you and your loved ones in the future. See you for your 2 years complimentary maintenance! -the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for sharing your positive experience with Kaidin and Jed at Holm. It's great to hear that they provided excellent service and made your vehicle purchases a smooth process. We look forward to serving you again in the future and being your first call when the need arises. Giving Jedidiah a 6-star review is a true symbol of appreciation for his exceptional service! We look forward to seeing you for your 2 years complimentary maintenance! -the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're thrilled to hear that you and your family had such a great experience at Holm Automotive! Buying a new vehicle should be an exciting and enjoyable experience, and we're glad that Derek Smith and our team were able to make it just that for you. At Holm Automotive, we believe in providing personable and patient service without any pressure. We're thrilled that Derek exemplified these qualities during your purchase process. We're also glad to hear that our team was helpful and kind throughout your experience. Thank you for choosing Holm Automotive for your vehicle purchase, and we're thrilled that you're loving your new 2023 Yukon XL! We hope it serves you and your family well for many years to come. -the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for taking the time to share your positive experience with Derek Duncan and Janis Smischny in our service department. We're thrilled to hear that they provided excellent service and were transparent about the work that needed to be done and the associated costs. We appreciate your loyalty to our dealership and look forward to continuing to provide top-notch service for all your vehicle needs. -the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC for your vehicle purchases and for taking the time to share your positive experience with us. We're thrilled to hear that Jamie Disney, Jedidiah Smith, and our leader Tim Holm provided excellent service and made the process of purchasing a new truck a pleasurable one for you. We take pride in our knowledgeable and friendly staff and are delighted that they were able to make your experience a memorable one. Congratulations on your new 2023 GMC Denali 3500 HD truck, and thank you for your kind words. We look forward to serving you again in the future. See you soon for your 2 years complimentary maintenance! -the Holm Automotive Team of Salina.