Holm Buick GMC

Holm Buick GMC responded

Thank you for taking the time to leave a positive review of Holm Buick GMC! We're glad to hear that you found our place to be nice and our staff to be good, friendly, and accommodating. Creating a pleasant and hassle-free experience for our customers is important to us, and we're delighted that we met your expectations in that regard. We appreciate your feedback and your kind words. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Our sincerest apologies for not communicating our commitment and concern on your transmission issue. Thanks for speaking with Mike and Lucas and patiently working with Mason on this issue. We appreciate you agreeing to take time to come in and work with our technicians to pin point the problem. Looking forward to your return and resolving the issue! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Bob, thank you for sharing your detailed and positive review of Holm Buick GMC! We're delighted to hear about your experience with our Service Department, especially Mason, Derrick, Trevor, and the technician who worked on your vehicle. It's wonderful to know that they provided exceptional service and kept you informed throughout the process. We understand that facing the cost of a new transmission can be challenging, but we're glad that our team made the experience as seamless and painless as possible for you. We appreciate your recognition of their efforts and will make sure to pass along your kind words to the entire team. We're grateful for your feedback and for choosing our dealership for your service needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your business and look forward to serving you again with the same level of exceptional service. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your positive review of Holm Buick GMC! We're thrilled to hear that you found our staff friendly, helpful, and informative. We strive to provide exceptional customer service, and it's great to know that we met your expectations. We're glad you enjoyed our clean waiting area. We believe that providing a comfortable and welcoming environment is important for our customers, and we're delighted that you found the seats comfortable and appreciated the amenities such as the TV and beverage options. We appreciate your feedback and hope to have the opportunity to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your positive experience with Holm Buick GMC! We're delighted to hear that our employees were friendly and courteous during your visit. Providing excellent customer service is a top priority for us, and we're thrilled that you felt well taken care of. It's great to know that in addition to your oil change and tire rotation, you also received a complimentary full car inspection and report. We believe in going the extra mile to ensure the safety and well-being of our customers, and we're glad that this additional service was helpful to you. We'll make sure to pass along your kind words to Derek Duncan, who was particularly helpful. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your positive experience with Holm Buick GMC! We're thrilled to hear that you received great service from our friendly team. Mason, Trevor, and Derek are exceptional members of our staff, and we're delighted to know that they provided you with a positive experience. We understand the importance of keeping our customers mobile, especially when warranty work is being done on their vehicles. Providing a loaner vehicle is just one way we aim to minimize any inconvenience caused. We're glad that it was helpful to you while your 2021 Silverado received warranty powertrain work. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Mark, congratulations on your new vehicle! Thank you so much for sharing your incredible experience with us! We are thrilled to hear that your new car purchasing experience at Holm Buick GMC was the most enjoyable transaction you have ever been a part of. Providing an exceptional and memorable experience for our customers is something we strive for, and we're glad that we were able to exceed your expectations. Your kind words mean a lot to us, and we appreciate your enthusiasm in calling it the best ever. We value your business and look forward to continuing to serve you in the future. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Congratulations on your new vehicle! Thank you for your wonderful review of Holm Buick GMC! We're thrilled to hear that you had a positive experience with our team. It's great to know that everyone you encountered was friendly, knowledgeable, enjoyable, polite, and attentive. Providing excellent customer service is a top priority for us, and we're glad we met your expectations. We're also pleased to hear that you enjoyed working with Kaidin as your salesman. Our team members strive to provide a personalized and enjoyable car buying experience, and we're glad Kaidin made a positive impression on you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your amazing review of Holm Buick GMC! We're thrilled to hear that you've been consistently satisfied with our fast, friendly, and efficient service. Providing a streamlined experience that gets straight to the point is important to us, and we're glad that it aligns with your personal preferences. We appreciate your loyalty as a long-term customer, and we're glad to have consistently met your expectations over the years. Your trust in us is truly valued, and we will continue to work hard to provide you with excellent service in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you for many more years to come! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Congratulations on your new vehicle! Thank you for sharing your excellent experience with us! We're thrilled to hear that everyone you came in contact with provided great service during your car buying process. We greatly appreciate your recommendation. At Holm Buick GMC, we strive to create a positive and memorable experience for our customers, and we're glad that we were able to meet your expectations. We take pride in our team's commitment to delivering exceptional customer service and making the car buying process as smooth and enjoyable as possible. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

GGUARD18 responded

Thank you my experience was great.Thanks for everything.