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Holm Buick GMC

Salina, KS

4.8
1,108 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,108 reviews

July 18, 2023

They have good service and fixed everything on my car correctly and in a timely manner. More

by KYLEELUCHSINGER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Holm Buick GMC responded

Kylee, thank you for taking the time to share your review of your service visit at Holm Buick GMC! We greatly appreciate your kind words and are delighted to hear that you had a positive experience with us. Ensuring that your car was fixed correctly and in a timely manner is always our goal, and we're glad we could accomplish that for you. If you ever need any further assistance with your vehicle or have any questions, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your service needs. We look forward to serving you in the future and providing you with the same level of excellent service. - Sincerely, the Holm Automotive Team of Salina

July 17, 2023

Great people to work with for purchasing and servicing vehicles. My service was completed in a timely manner. More

by ERADER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Holm Buick GMC responded

Thank you for sharing your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a positive experience with our team both for purchasing and servicing vehicles. At Holm Buick GMC, we strive to provide our customers with a seamless and enjoyable experience whether they're buying a new vehicle or getting their current one serviced. We're glad that our team members were great to work with and made your experience a pleasant one. Timely service is a priority for us, and we're thrilled that your service was completed promptly. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your vehicle needs. We truly appreciate your business and hope to continue serving you with the same level of excellence. Safe travels, and we look forward to assisting you again in the future! - Sincerely, the Holm Automotive Team of Salina

July 17, 2023

Great service. Was able to get service the day I called. I will contact them again. More

by lkhuseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Daniels
Jul 21, 2023 -

Holm Buick GMC responded

Thank you for taking the time to share your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a great experience with us. Providing prompt and efficient service is a priority at Holm Buick GMC, and we're glad that we could accommodate your needs by getting you in for service on the same day you called. Our team is dedicated to ensuring our customers' vehicles are well taken care of, and we're thrilled that we could assist you promptly. We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We value your business and are here to help with anything you may need. Once again, thank you for choosing Holm Buick GMC for your service needs. Safe travels, and we'll be ready to assist you whenever you contact us again! - Sincerely, the Holm Automotive Team of Salina

July 15, 2023

When I got home and read the bill. I saw that “customer was confused”. I DON’T THINK SO. My issue is still unresolved. I have a ticket open with OnStar. This lazy action from the tech More

by CRAIG.REED
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Daniels
Jul 31, 2023 -

Holm Buick GMC responded

Greetings Craig and thank you for the honest review. We apologize for the choice of words chosen by the technician. It's our job to be vehicle experts and we obviously didn't succeed in craft or candor on this occasion. I understand your working with Lucas and GM to resolve the issue. In my testing today, I connected a brand new iPhone 14 to matching 2023 Sierra AT4 and found the Bluetooth connection meter only gave me 1 bar as well. The good news, it doesn't seem to affect performance as I travelled well over 60 feet from the vehicle without a break in audio. I imagine this will be a software revision by apple in near months as my Android phone did not have the same metering issues when using Android Auto. I hope my testing will save you a few steps an I will have Lucas report the issue to GM. - Sincerely, Jamie L. Hughes - IT Director - Holm Buick GMC

July 12, 2023

Jamie was quite prompt with her response, and very helpful! We appreciate all of her hard work in our special order process! More

by Jessica
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Holm Buick GMC responded

Jessica, thank you for sharing your experience of purchasing a car at Holm Buick GMC. We're thrilled to hear that Jamie provided you with prompt and helpful assistance throughout the special order process. At Holm Buick GMC, our team is dedicated to providing outstanding customer service and ensuring that your car-buying journey is smooth and enjoyable. We understand that special orders require extra attention and effort, and we're delighted that Jamie went above and beyond to assist you in the process. Thank you for choosing Holm Buick GMC for your car purchase, and please don't hesitate to reach out if you have any further questions or need any assistance. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

July 11, 2023

They mounted and balanced 4 tires and made it an easy transaction. Fast service and friendly staff. More

by MIDWAYTECH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Daniels
Jul 13, 2023 -

Holm Buick GMC responded

Thank you for taking the time to share your positive experience at Holm Buick GMC! We're thrilled to hear that we made your tire mounting and balancing transaction easy and hassle-free. Our team takes pride in providing fast service while ensuring customer satisfaction. We appreciate your kind words about our friendly staff, as we strive to create a welcoming environment for our customers. We're grateful for your business and the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your feedback, and we hope to see you again for any future automotive needs! - Sincerely, the Holm Automotive Team of Salina

July 05, 2023

Got in and out very quickly! I really appreciate that ! A lot of times it seems like forever to get in and out ! More

by KMOORE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Daniels
Jul 07, 2023 -

Holm Buick GMC responded

Thanks for your patronage and great review! Trevor has been a huge help in keeping organization in the service lane which is helping speed things up tremendously. We appreciate the kind remarks and look forward to your next visit. For oil changes near me, look no further than Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

July 05, 2023

We enjoyed working with Jamie and the group at Holm Auto. We will do business there again. More

by jrunnion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Holm Buick GMC responded

Thank you for sharing your review of your car purchase experience at Holm Buick GMC! We're thrilled to hear that you enjoyed working with Jamie and the team at our dealership. Our team strives to provide a positive and enjoyable car buying experience, and we're delighted to know that we succeeded in doing so for you. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure that your future experiences with us are just as satisfying. Thank you for choosing Holm Buick GMC, and we look forward to serving you again when you're ready for your next car purchase! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

July 05, 2023

Very easy transaction. They found the vehicle I was looking for and went and got it from another dealer. More

by MIDWAYTECH14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bettles
Jul 07, 2023 -

Holm Buick GMC responded

Thank you for the great review of your shopping experience at Holm Buick GMC. Mike Bettles is great at locating vehicles for our customers and we appreciate you allowing him to assist in your shopping journey. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Salina

July 04, 2023

Service was fantastic always great work when come in. They got me fixed up with a tire issue I had no clue about when I came in for my service. Solid work always from them More

by D D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Daniels
Jul 06, 2023 -

Holm Buick GMC responded

Thank you for taking the time to review your service visit at Holm Buick GMC! We're thrilled to hear that you had a fantastic experience and that our team provided you with great work. We take pride in our commitment to excellence and ensuring that your vehicle receives top-notch service. It's great to know that we were able to address and fix the tire issue you weren't even aware of during your visit. Our dedicated technicians are trained to identify and resolve any potential issues, providing you with peace of mind. Your satisfaction is our priority, and we greatly appreciate your trust in our dealership. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Thank you for choosing Holm Buick GMC, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

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