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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,107 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,107 reviews

November 29, 2023

My car was acting like it wasn't going to start when I filled it with gas. Took it in for service and twice they said it was fixed and twice it was not. The third time I asked for a loaner because it's ha More

by Charlotte
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Holm Buick GMC responded

Our sincerest apologies for failing to meet your expectations on your recent visit. Thank you for speaking with our service manager regarding the visit and giving us an opportunity to review the situation. Our proud history is built on honesty and we hope you'll give us another opportunity to serve your vehicle needs. Thank you, Holm Automotive Team of Salina.

November 24, 2023

Great dealership! Will return. Professional, courteous, and work with you to get to an acceptable deal! Positive experience! More

by SWREICHARD66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Holm Buick GMC responded

Thanks for recognizing our staff and Jamie as the go to people for vehicle shopping! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! See you soon! Sincerely, the Holm Automotive Team of Salina

November 24, 2023

Always great service. .. but I'm getting annoyed with these surveys. If you do good I'll tell you and if you don't I'll tell you.. that should be good enough. More

by 1984MARCYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles
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Nov 30, 2023 -

Holm Buick GMC responded

We really appreciate your patience with the number of review survey requests. Some of our surveys are required by General Motors, while others like DealerRater.com we feel are crucial in giving our customers a voice, Plus don't forget Google, 8 of 10 people when considering where to shop read Google reviews! We know it's allot and we are working to find methods of consolidating. Your feedback is most valuable and we look forward to seeing you next time! Sincerely, the Holm Automotive Team of Salina

November 23, 2023

They have been nothing but helpful whenever I’ve had a problem. Very nice and explained everything. More

by BOBBYROBINSON0128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Holm Buick GMC responded

Thank you for taking time to complete the our survey with such high scoring remarks! This sends word to others that our care and commitment is consistently demonstrated. We really appreciate it! See you next time! Sincerely, the Holm Automotive Team of Salina

November 20, 2023

Jamie was a nice person to deal with. She tries to be fair and trustworthy. More

by GGTILLBERG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Holm Buick GMC responded

Thank you for taking time to leave such a great review for Jamie! Remember all new and preowned vehicles come with two years included maintenance! Sincerely, the Holm Automotive Team of Salina.

November 18, 2023

Nick was very responsive and always followed through with what he said he was going to do. Very relaxed environment and good people. Everyone was very warm and friendly and they went above and beyond in almo More

by ZCARROLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaidin Venables, Ryan Nease
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Nov 30, 2023 -

Holm Buick GMC responded

Thank you for your wonderful feedback about your experience at Holm Automotive Center. We are thrilled to hear that you had such a positive interaction with our team, particularly Nick. We strive to create a relaxed and welcoming environment for our customers, and we are delighted that you felt comfortable and well-cared for throughout your visit. We are particularly grateful for your kind words about Nick's responsiveness and follow-through. We value our employees' dedication to providing excellent customer service, and we are proud that Nick was able to exceed your expectations. Thank you for choosing Holm Automotive Center for your automotive needs. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

November 18, 2023

Appointment time took too long. It took three hours even though we had an appointment. More

by andrew.soukup55
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Holm Buick GMC responded

Greetings and thank you for sharing your experience regarding your recent service visit at Holm Automotive Center of Salina. We apologize for failing to meet your expectations on your most recent visit and assure you we take every customer service visit and review very seriously. Our apologies for the delays encountered and I hope you will consider us again in the future. Sincerely the Holm Automotive Team of Salina.

November 17, 2023

The service technicians tried real hard to find the problem but to no avail. My car failed to start (when it was necessary)…but there were times that it would start. They kept it for four days and coul More

by conniebook52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Holm Buick GMC responded

We sincerely apologize for the inconvenience and frustration you experienced with your recent visit to Holm Automotive Center of Salina. We understand that the intermittent nature of your car's starting issue made it difficult to diagnose and resolve. We regret that we were unable to identify the root cause of the problem during your four-day . Sincerely, the Holm Automotive Team of Salina

November 15, 2023

A totally stress free and positive experience. The salesperson even brought the car to us to test drive! More

by TRUDYMSIMS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Holm Buick GMC responded

Thanks for the great review of your experience with Nick and J.R. while shopping at Holm Buick GMC! We can't thank you enough for the great review and patronage! Remember all new and preowned vehicles come with two years included maintenance! We appreciate your business! Sincerely, the Holm Automotive Team of Salina

November 15, 2023

Great experience at Holm Automotive. Loved the home town atmosphere we were given. Thank you More

by HESTING.KIM
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nease
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Nov 30, 2023 -

Holm Buick GMC responded

Thank you for your kind words about your recent experience at Holm Automotive Center. We are delighted to hear that you enjoyed the hometown atmosphere and felt welcomed by our team. We strive to create a warm and inviting environment for our customers, and we are proud that we were able to make you feel at home. Sincerely, the Holm Automotive Team of Abilene.

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