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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,107 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,107 reviews

January 25, 2024

Always friendly, fast, and fair. They never pressure you for to get things that aren’t necessary. More

by ggperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Holm Buick GMC responded

Sounds like you had a fantastic experience at Holm Automotive! We appreciate you highlighting our core values of being friendly, fast, and fair. That's exactly what we strive for at our dealership. It's great to hear that Lucas Luchsinger and Derek Duncan provided you with a pressure-free environment and helped you with your needs effectively. We'll be sure to share your kind words with them! Thank you for choosing Holm Automotive. We look forward to seeing you again soon! Sincerely, The Holm Automotive Team of Salina

January 23, 2024

Great Service, while it was a packed dealership, and several people were also needing to get their vehicle serviced. They were able to get me back on the road in a reasonable time. More

by jessicadethloff57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Holm Buick GMC responded

Thank you for the stellar review! We're thrilled you received great service even with a busy dealership. Our team is determined to keep things efficient, and your feedback on the wait time means a lot. We're glad we got you back on the road quickly! See you again soon Sincerely, the Holm Automotive Team of Salina

January 18, 2024

Everyone was great to work with. Weather was bad, but not anyone’s fault. Thrilled they found exactly what we wanted !! More

by SHERRYGOEMMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin. , Ryan Nease
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Feb 06, 2024 -

Holm Buick GMC responded

Thank you so much for your fantastic review! We're thrilled you had a great experience, even with the challenging weather. It's fantastic to hear Nick Schissler and Ryan Nease were able to find the perfect car for you despite the circumstances. We understand bad weather can sometimes put a damper on things, but we're glad our team's dedication and customer care shone through. Their commitment to finding the right vehicle truly aligns with our core values. Sincerely, the Holm Automotive Team of Salina

January 17, 2024

I had a very pleasant experience and I am very happy with all that Holm has done,they have been great, going above and beyond. More

by DAVEKEMMERLY2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nease
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Feb 07, 2024 -

Holm Buick GMC responded

We're so glad to hear you had a pleasant experience and are happy with your Holm purchase! It truly means a lot to us that you feel Mason Bettles and Ryan Nease went above and beyond to provide excellent service. We strive to deliver a positive experience for every customer, and their commitment to customer care exemplifies that well. Sincerely, the Holm Automotive Team of Salina

January 17, 2024

Service department was very courteous. They even scraped all the snow off my car when I picked it up after servicing it, after it had sat outside! Nice touch! More

by Edebeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Holm Buick GMC responded

Thank you for the fantastic review! We're delighted to hear you had a courteous experience with our service department, especially the thoughtful touch of having the snow scraped off your car. That's exactly the kind of customer care we strive for at Holm Automotive. We appreciate you recognizing Lucas Luchsinger, Derek Duncan, and Mason Bettles for their efforts. We'll be sure to share your kind words with them! Thank you again for choosing Holm Automotive for your service needs. We look forward to welcoming you back soon! Sincerely, The Holm Automotive Team of Salina

January 16, 2024

I was very satisfied with Lucas in the Service Dept. , and the work that was completed on my vehicle by the mechanics. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Holm Buick GMC responded

We're delighted you had a positive experience at Holm Automotive! It's fantastic to hear that Lucas in the service department made you feel valued and that the mechanics delivered quality work on your vehicle. Your satisfaction with Lucas speaks volumes about his commitment to customer care, a core value we prioritize. We'll be sure to share your kind words with him! Thank you for recognizing the skill and dedication of our mechanics as well. We understand how important your vehicle is to you, and we take pride in offering reliable and efficient service. Sincerely, the Holm Automotive Team of Salina

January 16, 2024

Went in to get complimentary oil change (vehicle purchased in feb of 22) specifically asked on the phone to make sure it was covered. Got oil change completed and was surprised with a $84 bill, info More

by TRACECLARK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Holm Buick GMC responded

Our sincerest apologies for the misinformation and poor communication on your service work. Having taken the time to call ahead and confirm is a blessing we not often afforded and it's embarrassing that we dropped the ball completely even with that opportunity to communicate in advance. We never want a customer to be put in this position and again apologize. Lucas Luchsinger our Service Manager at this facility will be reaching out to correct the situation. Thank you! Sincerely, Holm Automotive Team of Salina

January 16, 2024

Brandon (sales) and Ryan (sales/finance) were both exceptional to work with, understood my urgent needs and my frustration with my previous vehicle purchase. They were knowledgeable, professional and More

by sheryl.schneider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nease
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Feb 07, 2024 -

Holm Buick GMC responded

We're thrilled to hear Brandon and Ryan exceeded your expectations! Understanding your urgent needs and past frustrations truly demonstrates their commitment to customer care, a core value we hold dear. Knowing they were knowledgeable, professional, and helpful shows they went above and beyond to ensure a smooth and positive experience. We appreciate you recognizing their efforts! Thank you for choosing Holm Automotive. We're glad we could earn your trust and provide a solution that meets your needs. Sincerely, The Holm Automotive Team of Salina

January 10, 2024

Kaidin Venables is very professional and friendly. He bent over backwards to make sure I was taken care of all.my needs. I will trust him in any future needs I might need. More

by CRAIGALLISON54
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaidin Venables, Ryan Nease
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Jan 12, 2024 -

Holm Buick GMC responded

Thank you for sharing your positive experience with Kaidin! His professionalism and dedication to exceeding expectations are truly commendable. It makes us proud to know he earned your trust! Sincerely, the Holm Automotive Team of Salina

Jan 12, 2024 -

Holm Buick GMC responded

Thank you for sharing your positive experience with Kaidin! We value employees who prioritize customer care like he does, and his friendly demeanor makes the experience even better. Sincerely, the Holm Buick GMC team of Salina

January 08, 2024

Was good to work with Mr. Neville, he has done everything I ask, he's not the push type. More

by SFCKERBY13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Holm Buick GMC responded

Thank you for sharing your positive experience with Brandon Neville! We're happy to hear he was attentive to your needs and provided a comfortable, pressure-free environment. Don't forget, two years complimentary maintenance with any vehicle purchase! Sincerely, the Holm Automotive Team of Salina.

Jan 12, 2024 -

Holm Buick GMC responded

Thank you for sharing your positive experience with Brandon Neville! We're happy to hear he was attentive to your needs and provided a comfortable, pressure-free environment. Don't forget, two years complimentary maintenance with any vehicle purchase! Sincerely, the Holm Automotive Team of Salina.

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