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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,164 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,164 reviews

December 09, 2024

Lance does a great job of making sure everything is taken care of when I bring in my GMC Terrain. As I approach 100,000 mi, this becomes very important to extend the life of my vehicle. More

by syburmunky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Hay
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Dec 13, 2024 -

Holm Buick GMC responded

We appreciate your kind words about Lance and our service department! It's wonderful to know that you trust us to keep your GMC Terrain running smoothly, especially as it approaches the 100,000-mile mark. Please let us know if you have any other questions or concerns. We're always here to help. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

I went in for an oil change and they were friendly and the service was quick! More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our service department. Our team strives to provide friendly and efficient service to all of our customers. We appreciate your business." Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Would have given Derek 5 stars but he didn’t give me my credit card receipt and I had to have it emailed More

by deloris55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet phillips
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Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your feedback. We appreciate you acknowledging Derek’s efforts. We understand the importance of providing a complete and transparent transaction. We will use your feedback to further emphasize the importance of providing customers with their receipts promptly. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Service guys are great. Never had a problem with them. Finance guy not so much, telling mural customers that we lie to them. He should be on the Naughty list. Because of More

by Not happy with finance guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies answering the phone are great too
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Dec 12, 2024 -

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024 -

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Very friendly and knowledgeable and prompt. Greeted by the owner and other personnel. Coffee and fruit was good! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're glad to hear that you were greeted warmly by our team and enjoyed our hospitality. Our commitment to providing excellent customer service is at the heart of everything we do. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

We received friendly service and a comfortable waiting area while our vehicle was taken care of More

by Darlenehadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words! We strive to provide a welcoming and comfortable experience for all our customers. We're glad you enjoyed your time in our waiting area while our team took care of your vehicle. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Quality service that puts your safety first! As a senior with limited resources their costs are affordable. More

by NANCY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center. We are committed to providing high-quality service that prioritizes customer safety. We are also pleased to know that our services are affordable and meet the needs of our valued senior customers. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

unable to answer questions I asked about our vehicle. I'm concerned about infotainment systems and cameras More

by huskerks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no thanks
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Dec 13, 2024 -

Holm Buick GMC responded

We apologize that your questions about the infotainment system and cameras were not fully answered. Your concerns are valid, and we strive to provide clear and informative answers to all of our customers’ questions. To better assist you, please feel free to contact our service department directly at 785 823 6372 or visit our dealership. We would be happy to schedule an appointment to address your specific questions and concerns. Sincerely, The Holm Automotive Team of Salina

December 04, 2024

Owen was our salesman and was terrific. Kind, knew his stuff. Had been helpful with service since. More

by bknorris1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Owen Krueger
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Dec 06, 2024 -

Holm Buick GMC responded

We appreciate your kind words about Owen. We're glad he was able to assist you with your vehicle purchase and service needs. We value your feedback regarding the trade-in experience. We'll continue to work on improving this process to ensure a smoother experience for our customers. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team o Salina

December 04, 2024

I’ve always received great service on my past vehicle and they were extremely helpful when I decided I was ready to buy a new one! More

by Josi C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Krueger
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Dec 06, 2024 -

Holm Buick GMC responded

Greetings Josi, We're thrilled to hear that you've always had positive experiences with Holm Automotive Center, both with service and sales. It's wonderful to know that Nick, Owen, and Isaiah were able to help you find the perfect new vehicle. Thank you for your continued business and kind words. Sincerely, The Holm Automotive Team of Salina

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