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Holm Buick GMC

Salina, KS

4.8
1,050 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,050 reviews

August 06, 2024

Well you said it would be an hour. It was an hour and half. Asked Ethan to call me and I gave him my cell. Still called and bothered my husband at work. Then when I came to pick up my More

by MWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Holm Buick GMC responded

We appreciate you taking the time to share your experience. We understand your frustration regarding the wait time, the phone call to your husband, and the inconvenience of locating your vehicle. Your feedback is valuable to us as we strive to improve our services. We apologize for the extended wait time and the miscommunication regarding the phone call. We will address this with our team to prevent similar occurrences. We also understand your concern about the parking situation and will consider alternative arrangements for customer vehicles. We value your loyalty to the Holm Automotive brand and appreciate your positive comments about our Abilene location. We hope you'll give our Salina location another opportunity to provide you with the exceptional service you deserve. Sincerely, The Holm Automotive Team of Salina

August 05, 2024

They did a great job servicing my truck. I also had an issue with a air vent fin And I really appreciated the work they did to try and figure out different repair options for me. More

by Newcarowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Holm Buick GMC responded

We're thrilled to hear that your truck service was a positive experience! Our team strives to provide exceptional care for every vehicle that comes into our shop. We're also glad we could assist with your air vent issue by exploring different repair options. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. Sincerely, The Holm Automotive Team of Salina

August 03, 2024

Great service friendly customer service and feat turnaround time. Highly recommend this business for sales and service. More

by seanfurbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Holm Buick GMC responded

We're thrilled to hear that you had a great experience with our team and service! Our focus on Customer Care and providing efficient service is a top priority. We appreciate your kind words and recommendation. We hope to see you again soon! Sincerely, The Holm Automotive Team of Salina

August 03, 2024

We were so lucky to have had Brandon working for us! He was so patient and friendly. He made our experience very memorable More

by elsiesusan1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaidin Venables, Duke Hilbert
Aug 07, 2024 -

Holm Buick GMC responded

We’re so glad to hear that Brandon made your experience memorable! His patience and friendly demeanor are a true asset to our team. We pride ourselves on creating positive customer experiences, and it’s wonderful to hear that Brandon exceeded your expectations. Thank you for sharing your kind words! Sincerely, The Holm Automotive Team of Salina

August 03, 2024

Our salesman Mason and the whole team went above and beyond. I would recommend Holm Auto to all looking to buy a car. More

by markedson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Holm Buick GMC responded

We're overjoyed to hear that Mason and our team went above and beyond to make your car buying experience exceptional! Your satisfaction is our top priority, and we're committed to building lasting relationships with our customers. Thank you for your kind words and recommendation! Sincerely, The Holm Automotive Team of Salina

August 02, 2024

I had a code come up on dashboard when done with my service. Was told next time I am in town I can stop by to have it checked. It’s showing my side detection isn’t working. No one looked just said t More

by Staceg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Holm Buick GMC responded

Thank your for the detailed feedback and visiting with our team regarding the situation. We under stand the difficulties of not having all your safety features and apologize we cannot remedy them without first correcting the damage on the vehicle. If you would like an estimate you can submit online from here: https://www.holmauto.com/body-shop or pick up the phone and give our body shop in Abilene a call at 785 263 4000. Thank you again for your patience and understanding. Sincerely, the Holm Automotive Team of Salina

July 31, 2024

All good , highly recommended, good service, great communication, fifteen word minimum is way to much More

by springerczar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Holm Buick GMC responded

We appreciate your kind words! We’re glad you had a positive experience with us. Our team strives for excellent service and communication, and we’re happy to hear we met your expectations. Sincerely, The Holm Automotive Team of Salina

July 31, 2024

I have always had good service . Please with the company . Needed a trunk opener car More

by angiem624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Holm Buick GMC responded

Thank you for your continued loyalty to Holm Buick GMC! We're glad to hear that you've always had positive experiences with our service department. Please don’t hesitate to reach out to our service department directly if you need further assistance. Sincerely, The Holm Automotive Team of Salina

July 26, 2024

Jamie was incredibly helpful! She sent me tons of options that were within my specifications and even made sure I was first to know about last minute options! More

by Emma Corby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaidin Venables, Duke Hilbert
Jul 30, 2024 -

Holm Buick GMC responded

We're thrilled to hear that Jamie went above and beyond to assist you in finding the perfect vehicle! Providing exceptional customer service and helping our clients meet their needs is a cornerstone of our business. We strive to create meaningful relationships based on trust, fairness, value and quality. Thank you for sharing your positive experience! Sincerely, The Holm Automotive Team of Salina

July 03, 2024

Overall great experience. Helpful people. Nice facility. Eager to help find exactly what we wanted. More

by budke.brenda
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Holm Buick GMC responded

Brenda, thank you for all the great compliments! Your review highlights the pride we have in developing meaningful relationships while providing a clean, low stress atmosphere. Thanks for taking time to reflect. We look forward to your next visit. Sincerely, the Holm Automotive Team of Salina

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