Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

We at Holm Automotive Center in Abilene are absolutely thrilled to hear about your fantastic experience with Miranda and the entire team! Your kind words about our prompt and efficient service, combined with the friendly and helpful atmosphere, mean the world to us. Our core value of Customer Care truly shines through in your review. We strive to treat every customer like family, building relationships based on Trust, Fairness, Value, and Quality. It's heartwarming to know that Miranda and the team embodied these values and exceeded your expectations. As a Principle Centered Business, we're dedicated to Exceling in every aspect of our service. Your feedback tells us we're on the right track, and it fuels our Determination to keep improving and setting the standard for the automotive industry. Thank you again for sharing your experience. We're incredibly grateful for your continued trust and support. Please don't hesitate to reach out to Miranda or any member of the Abilene team if you have any questions or needs in the future. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're happy to hear you received good service and found what you needed at Holm Automotive! We strive to fulfill your needs efficiently and deliver positive experiences. Thank you for choosing us and we look forward to seeing you again for future service! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for the great review for josh and our Gm Techs! We also appreciate the feedback on time slot availability. I will be sure to pass your review along to our Service Manager for consideration. Safe travels and thanks again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

It's fantastic to hear that your recent appointment at Holm Automotive exceeded your expectations in terms of professionalism, friendliness, and speed! We prioritize creating a welcoming environment where your concerns are addressed efficiently. Knowing your vehicle's issue was resolved confirms our efforts are on track. Thank you for choosing Holm Automotive and for the 5-star rating! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

It's amazing to hear your recent service at Holm Automotive exceeded expectations! We're proud of Josh for delivering friendly, helpful, and on-time service – he exemplifies our core values of customer care and excellence. We look forward to serving all your vehicle needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Holm Automotive Center. While we're happy to hear that things were "okay" with Josh, we'd love to learn more about what we could do to improve your experience next time. If you have any specific details you'd like to share, please don't hesitate to reach out. We're always striving to excel in every interaction. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Hearing about Josh going the extra mile to serve your urgent needs even with a full calendar absolutely warms our hearts! His willingness to Excel and exceed expectations exemplifies our core value of Determination. Your experience perfectly reflects our mission to build meaningful relationships based on Trust and Customer Care. By stepping up amidst a busy schedule, Josh demonstrated genuine Concern for Others and a commitment to Teamwork. We're proud to have him on the Abilene team! Your positive feedback fuels our Determination to keep exceeding expectations and ensuring every customer feels valued and cared for. Thank you for choosing Holm Automotive Center, and please know that Josh and the entire team are always here to help, no matter how full the calendar gets! We look forward to welcoming you back soon! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're absolutely beaming with pride after reading your glowing review of Jamie Avers at Holm Automotive in Abilene! Your words solidify everything we strive for - dependability, professionalism, and genuine care for our clients' best interests. At Holm Automotive, our core values of "Trustworthiness" and "Concern for Others" guide our every interaction. Knowing that Jamie embodies these values by being "extremely dependable and professional" while having your "best interest at heart" means the world to us. His dedication to providing not just exceptional service but also genuine care is what sets him apart and makes Holm Automotive a trusted advisor for our clientele. Your appreciation for Jamie's "tremendous" service doesn't go unnoticed! We're incredibly proud to have him on our team, consistently going above and beyond to ensure our clients feel supported and understood. We'll be sure to share your kind words with him directly, letting him know the impact he has on our customers. Thank you again for choosing Holm Automotive and for highlighting Jamie's outstanding service. We value your trust and appreciate your kind words. Please don't hesitate to visit us again, and remember, you can always ask for Jamie by name if you want to experience his "tremendous" service and genuine care firsthand. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Sounds like Alan made getting an oil change a breeze! We appreciate you stopping by, and we're happy you found the waiting area and bathroom comfortable. Alan sends his thanks for the five-star rating – it means a lot to him! Come see us again soon! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear you enjoyed your experience with Alan at Holm Automotive in Abilene! We appreciate you taking the time to send another positive review, highlighting his "friendly," "helpful," and "timely" service. It truly means a lot to us that you continue to share your positive experiences. Knowing that Alan exceeded your expectations with his friendly demeanor, proactive assistance, and efficient service reinforces our commitment to "Customer Care" and "Determination to Excel." We strive to ensure every interaction with our team is positive and productive, and Alan's actions showcase this perfectly. We'll be sure to share your kind words with Alan directly, letting him know the impact he has on our customers. We appreciate your continued trust and support, and we hope to see you back at Holm Automotive in Abilene soon. Have a wonderful day too! Sincerely, The Holm Automotive Team of Abilene