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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,776 Reviews
Call Service Center (785) 263-4000

3,776 Reviews of Holm Automotive Center Inc - Service Center

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January 17, 2025

Had my vehicle in for an oil change. All the staff was welcoming, friendly and very helpful! The waiting area was very nice. More

by coleruth09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that you had a welcoming experience at Holm Automotive Center. Our team strives for Customer Care and we're happy to hear that our staff was friendly and helpful. We appreciate your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.

January 16, 2025

Always takes care of my car quickly. Polite. I feel like their favorite customer. Best service center I have ever used More

by vedmontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Holm Automotive Center Inc responded

We're thrilled to hear you're a loyal customer and that we consistently exceed your expectations! At Holm Automotive Center, we strive to provide quick and efficient service with a focus on Customer Care. We're glad to hear that Jamie and Josh contributed positively to your experience. We value your business and appreciate your kind words. Sincerely, the Holm Automotive Team of Abilene.

January 16, 2025

I had a problem with my truck and they got me right in and got it fixed. Truly a great team that works in the service department More

by Joshschlesener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're glad to hear that the service department at Holm Automotive Center was able to quickly address the issue with your truck. We strive to provide prompt and efficient service to all our customers, and we appreciate your recognition of our team's hard work. Sincerely, The Holm Automotive Team of Abilene

Jan 23, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words and for choosing Holm Automotive Center for your service needs. We are glad to hear that you were pleased with the prompt attention you received and the quality of the repairs. At Holm, we strive to provide exceptional service that exceeds our customers' expectations, aligning with our core value of Customer Care. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

January 16, 2025

I was kept well informed about the work being completed on my pickup and what phase it was in. More

by rhondajre
Recommend Dealer
Yes
Employees Worked With
Haley Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Holm Automotive Center Inc responded

Thank you Rhonda! We're glad to hear that you were kept well-informed throughout the service process at Holm Automotive Center! We value open communication and strive to keep our customers updated on the progress of their vehicle repairs. We appreciate your business. Sincerely, the Holm Automotive Team of Abilene.

January 15, 2025

Holm management needs to pursue a better technology to fix pits/ cracks in windshield. My experience there wasn't the best. More

by edts17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Loader
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Holm Automotive Center Inc responded

Thank you for your feedback. We appreciate you bringing this to our attention. We understand your disappointment with the windshield repair process. We are always looking for ways to improve and provide the best possible service, and we will certainly take your suggestion about pursuing better windshield repair technology into consideration. We value your input and are committed to continuous improvement, which aligns with our core value of Determination to never quit improving. We would like to understand more about your specific experience and see if there is anything we can do to address your concerns. Please reach out to Gary Hasselman our Service Manager at 785 263 4000. Sincerely, the Holm Automotive Team of Abilene

January 14, 2025

I came in today to get my vehicle serviced (oil change and tire rotation). The staff was welcoming, friendly, and very helpful! Chuck Loader, specifically, went above and beyond to help me with a minor is More

by shehata5515
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words and for choosing Holm Automotive Center for your service needs! We're thrilled to hear that you had a positive experience and that our staff, particularly Chuck Loader, provided you with excellent service. We value your feedback and appreciate you recognizing Chuck's dedication to resolving your minor issue. We strive to provide exceptional Customer Care and are glad we could assist you today. Sincerely, the Holm Automotive Team of Abilene.

January 14, 2025

It’s always easy bringing my vehicle in for service. Chuck is prompt in reviewing what is to be done and informing me on areas I need to keep an eye on. It’s that piece of mind that keeps my driving all More

by willie122783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words and continued loyalty to Holm Automotive Center! We appreciate you choosing us for your service needs, even coming all the way from Manhattan! We strive to make the service experience as easy and efficient as possible, and we're glad Chuck was able to provide you with the information and peace of mind you need. We value your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.

January 11, 2025

Awesome service provided as usual. Will continue to use Holm's Service Department for my car service. More

by dawncaldwell58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words, Dawn! We appreciate your continued loyalty to Holm Automotive Center and your recognition of our service department. We strive to provide excellent service and are glad we met your expectations. We hope to see you again soon. Sincerely, the Holm Automotive Team of Abilene.

January 10, 2025

They took care of what I needed. I was told a quick programming would take no more than 30 minutes but I was there 75 minutes More

by johsualady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Holm Automotive Center Inc responded

Thank you for your feedback. We appreciate you choosing Holm Automotive Center for your service needs. We understand that the programming took longer than the estimated 30 minutes, and we apologize for any inconvenience this may have caused. We are always striving to improve our service efficiency a nd will use your feedback to further refine our service processes. Sincerely, The Holm Automotive Team of Abilene

January 10, 2025

I really appreciate the good work that they do and are very helpful. Thank You All for doing such a Great Job. More

by Lynn60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Holm Automotive Center Inc responded

We appreciate your kind words and recognize the hard work of our team! We strive to provide excellent service and are glad we met your expectations. Sincerely, the Holm Automotive Team of Abilene.

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