Holm Automotive Center Inc - Service Center

Cheerful service I have been dealing with Chuck for many years. He is very good at explaining things and working around my schedule. He never acts like I'm dumb about I have been dealing with Chuck for many years. He is very good at explaining things and working around my schedule. He never acts like I'm dumb about cars, which I am, and he understands the importance of keeping the vehicle going. I actually look forward to working with this service department. More

Chevy Equinox-Holm Auto-Chuck Loader I recently bought my Equinox at a dealership in Olathe, Ks. I took it to Holm Chevrolet in Abilene, Ks to address a recall issue. Chuck Loader heard a I recently bought my Equinox at a dealership in Olathe, Ks. I took it to Holm Chevrolet in Abilene, Ks to address a recall issue. Chuck Loader heard a sound in my engine that I assumed was a normal 4 cylinder sound. After running a diagnostic, he told me that my engine needed some work...extensive work. They got right on it...made sure it was covered under the warranty...and got it fixed in two days. It runs perfectly now, and the engine sounds like it should. They also hooked me up with a loaner to drive while they repaired my car. Chuck (and the staff at Holm) were absolutely excellent and kind. This is the way we all want to be treated as customers and as people. Thank you. I will be back. --Chris More

Auto service dept I am extremely pleased with the service department. They make appointments, do the work quickly and have a very pleasant place to wait while work is I am extremely pleased with the service department. They make appointments, do the work quickly and have a very pleasant place to wait while work is done. The fee they charge is the least I have found in the area and the 5th one is free! Excellent service and very friendly staff. More

GREAT SERVICE! Arrived early for my appointment/ Chuck Loader got my truck in, immediately. prompt and courteous service, wanted to make sure I had no problems with Arrived early for my appointment/ Chuck Loader got my truck in, immediately. prompt and courteous service, wanted to make sure I had no problems with anything else. More

Oil change I needed my oil changed because I was going on vacation. I forgot to make an appointment to get it done. I called the day before we were leaving and I needed my oil changed because I was going on vacation. I forgot to make an appointment to get it done. I called the day before we were leaving and they had no appointments open. I talked to Jamie and he worked it in for me. More

Car Repair Due to a non working turn signal and my air conditioning stopped working, I made an appointment with Holm Automotive Center in Abilene. The worked ne Due to a non working turn signal and my air conditioning stopped working, I made an appointment with Holm Automotive Center in Abilene. The worked needed to fix these issues was completed in an efficient and timely manner. Great customer service. More

Seat Belt Cable Recall The reason for my latest visit to Holm Automotive in Abilene, Kansas was to repair a factory recall on my 2014 Chevrolet Silverado Z71. I had an appo The reason for my latest visit to Holm Automotive in Abilene, Kansas was to repair a factory recall on my 2014 Chevrolet Silverado Z71. I had an appointment and Chuck Loader had the new cable installed within an hour and the recall was completed. More

Oil Change I called to see if there was any way they could work me in to get my oil changed. I said I would beg him twice and ask him pretty please... He laughed I called to see if there was any way they could work me in to get my oil changed. I said I would beg him twice and ask him pretty please... He laughed. It might have been at me. Any way, he kindly said I could take my car up there and leave it and he would work it in. They had it done by 2:30. Chuck is always very friendly and helpful! More

All smiles I don't dread taking my truck to Holm's service department. Everyone is friendly and helpful. They look like they actually enjoy what they do. I don't dread taking my truck to Holm's service department. Everyone is friendly and helpful. They look like they actually enjoy what they do. More

Help in an Emergency Situation We had a blow out on I70 on our way home to Missouri. When we discovered we didn't have a spare tire in the vehicle we had purchased in November, 2015 We had a blow out on I70 on our way home to Missouri. When we discovered we didn't have a spare tire in the vehicle we had purchased in November, 2015, the car was taken to Holm Automotive Center in Abilene, Kansas. We were met by many friendly faces at the dealership. Chuck Loader assisted us and kept us informed of the progress to locate a new tire since they did not carry the tire for our Buick Regal. Chuck made calls and succeeded in finding a tire, which he informed us, would be delivered to the dealership by 1:00 p.m. the next day. Chuck then arranged for Mindy to drive us to a hotel. The next day Mindy picked us up at the hotel and at 1:20 p.m. we were back on the road for home. We were very pleased with the professional and friendly service we received. More