Holm Automotive Center Inc - Service Center
Abilene, KS
3,864 Reviews of Holm Automotive Center Inc - Service Center
Usual great service As usual great service from Kit! Wouldn't have anyone else work on my truck. Can always count on him to do a great job for me! As usual great service from Kit! Wouldn't have anyone else work on my truck. Can always count on him to do a great job for me! More
Always Great Every visit is always quick and easy. I would recommend Holm Automotive to anyone looking for a great car and service. Thanks for everything. You g Every visit is always quick and easy. I would recommend Holm Automotive to anyone looking for a great car and service. Thanks for everything. You guys are the best. More
Service That Does Not Disappoint Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fo Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fob replacement, reprogramming part, body work, and a recall. An important note is that I live in Manhattan 18 miles NE of my job site and Holm's is further west by 26 miles. They replaced a fog light without charge which they felt they should have caught when prepping the car for sale when I came back to retrieve my trade-in. At one point, one of the receptionists went out of her way to help me get my insurance paperwork from my agent. They had a loaner available for me when I had oil changes/reprogramming so I could visit family in Salina (if I wanted to) and offered to get my car to me in Salina. They met me at my job site before and after work for any of the other work they did for me. They replaced the spare key fob which we had not noticed was not a Buick key fob without charge. When programming the key fob an error code came up. They did not say anything at the time but simply ordered the part then called me up to let me know about the part which could affect my air conditioner later down the line and explained the error code did not appear at the time they prepped the car for sale and made good on what needed to be done without charge. I thought that was great when you consider that my air conditioner could simply have gone down and I would not have any the wiser. Dede in the body shop was equally accommodating with working around what was convenient for me and ensured I had a loaner car for the time it took to do the paint job. When I have chosen to go to the dealership and wait while having my car serviced, the staff has consistently been as attentive as when I first walked in the door in 2015 (not only attentive to me but to everyone who happens to be in the waiting area as their vehicles are being serviced. Though taking care of one's car might ordinarily be high on one's list as a fun thing to take care of, it is a pleasant experience when you go to Holm's.....they even have free wi-fi. After more than a year of interaction with Holms, I think they have been very consistent with their service and taking care of their customers after the initial sale. Last, but certainly not least: Greg in Service makes you feel like you walked into the bar in an episode of Cheers.....big smile AND he knows your name. More
Great Customer Service Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer se Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer service! More
My mother and I both had excellent service. My mother and I both had oil changes, the service was friendly and quick. It's very helpful to pay in the same area where you drop the car off. I also My mother and I both had oil changes, the service was friendly and quick. It's very helpful to pay in the same area where you drop the car off. I also enjoy the clean surroundings and the pleasant staff. More
VERY GOOD Very friendly and knowledgeable. They know what They are doing and if there is any problem they will work to fit your schedule!! Very nice staff Very friendly and knowledgeable. They know what They are doing and if there is any problem they will work to fit your schedule!! Very nice staff More
Quick accurate service Had my car towed there, never been a customer other Dealers could not find my problem, they had it sorted out within no time, they listened. Great Cus Had my car towed there, never been a customer other Dealers could not find my problem, they had it sorted out within no time, they listened. Great Customer Service. More
Above and beyond customer service Greg Bilderback and Rick Vandecreek went above and beyond to make my day. I travel 4,000 miles a month and have limited time to get my car serviced. W Greg Bilderback and Rick Vandecreek went above and beyond to make my day. I travel 4,000 miles a month and have limited time to get my car serviced. With their dedication and flexibility my car is now road ready, and I am able to perform my job immediately. I Can put my trust in this team! More
Great Service Great service, clean facility, fast service, located in my hometown, I already come to twon for other services so it is easy to use this location. Great service, clean facility, fast service, located in my hometown, I already come to twon for other services so it is easy to use this location. More
Great Customer Care A routine visit to take care of scheduled maintenance turned into an adventure when tornado sirens sounded. Holm Automotive staff immediately led cus A routine visit to take care of scheduled maintenance turned into an adventure when tornado sirens sounded. Holm Automotive staff immediately led customers to shelter and kept us updated on weather conditions. When the all-clear sounded, my car was promptly taken care of. I appreciated the explanation of service provided by Chuck Loader and his courteous, friendly approach! More