Holm Automotive Center Inc - Service Center

Warranty Work I had to take our vehicle in for a recall. I was going to be in Abilene that day for a work related purpose and asked if it would be possible to get I had to take our vehicle in for a recall. I was going to be in Abilene that day for a work related purpose and asked if it would be possible to get it done that day to save an extra trip to Abilene and they worked it out. They gave me and a fellow employee a ride to where out meeting was and then called me as soon as the vehicle was done. I feel that they went above and beyond to make things work with my schedule. More

Body Work/Oil Change This was a very smooth process. Took my car in for body work. The rental I was given was wonderful. My car was done in a reasonable amount of time This was a very smooth process. Took my car in for body work. The rental I was given was wonderful. My car was done in a reasonable amount of time and they were even able to do an oil change for me before I picked it up. Great experience! More

New Tires and Alignment Very professional group of employees, Chuck Loader is who I mostly dealt with today. He did a wonderful job and is always very friendly and professi Very professional group of employees, Chuck Loader is who I mostly dealt with today. He did a wonderful job and is always very friendly and professional. More

Emergency ChUck at Holm was gracious and very helpful as we traveled xcountry and experienced an emergency. You are lucky to have him.thank him again. ChUck at Holm was gracious and very helpful as we traveled xcountry and experienced an emergency. You are lucky to have him.thank him again. More

Customer service and timely completion On 17 October 2016, I took my car in because I was having battery issues. I did not have an appointment. Chuck Loader took care of me immediately. I On 17 October 2016, I took my car in because I was having battery issues. I did not have an appointment. Chuck Loader took care of me immediately. I was able to wait while the service team determined what the problem was. I was advised that I needed a new battery. I gave permission to replace the battery. My wait was reasonable especially considering I did not have an appointment. Thank you Chuck for your excellent attitude. It is always a pleasure to deal with this service team. More

11/04/16 Always treated with courtesy, friendliness & excellent service! Could go to the local dealer, which would save mileage & time, but don't mind the dri Always treated with courtesy, friendliness & excellent service! Could go to the local dealer, which would save mileage & time, but don't mind the drive to Abilene because I know I'll be pleased with the experience. More

Recall Notice Their appointments are quick and their service is excellent. Chuck Loader is very friendly and courteous.He is always willing to help and explains wha Their appointments are quick and their service is excellent. Chuck Loader is very friendly and courteous.He is always willing to help and explains what is going to be done and how long it will take. He is a great addition to the service department. More

NEW TIRES I Shopped all over Saline and Dickinson Counties for new tires.I knew they would be expensive so I wanted to get the best price. Im not married and I I Shopped all over Saline and Dickinson Counties for new tires.I knew they would be expensive so I wanted to get the best price. Im not married and I dont know alot about tires so it was confusing.When I called Holm and priced some tires they gave me a price but said they would match a lower price if I found one. I found a lower price so called back and talked to Brad Signer in parts. He was very helpful and spent some time on the phone with me.Since I found a price about $50 less than theirs I really didnt expect them to honor it.Brad said they would and even printed the info off the computer for me regarding the lower price.I didnt know how many tires I needed so he told me to bring it to the service department, which I did. I was helped there by Chuck Loader who also checked on the lowest price and matched it. He also checked my tires and showed me why I needed 4 tires.He also saved me money on the alignment by finding a coupon.My experience with Holm was very positive and I plan on being their customer in the future. More

Oil Change becomes a bigger issue For the past 6 years I've taken my vehicle to Holm Automotive and requested the help of Chuck Loader. He is a very helpful consultant that is always For the past 6 years I've taken my vehicle to Holm Automotive and requested the help of Chuck Loader. He is a very helpful consultant that is always looking for ways to help make sure my car is running well and able to get back out on the road quickly. Most recently, I took my car in for an oil change and he contacted me and said I needed new brakes and tires in addition. While that wasn't great news, Chuck took an extra step and was able to save me some money by price matching the tires. I've always felt like Chuck and the rest of the staff there at Holm Automotive are fair and want to do the best by me. They truly care about their customers. More

oil change/tire rotation I have been dealing with Holm Automotive for over 20 years and always find them courteous, professional and very helpful. We always buy our cars from I have been dealing with Holm Automotive for over 20 years and always find them courteous, professional and very helpful. We always buy our cars from Holm and get great deals and exceptional service in all areas. We appreciate that they follow up after the sale and work with us. More