Holm Automotive Center Inc - Service Center

Outstanding Customer Service! Chuck Loader made our service experience outstanding. We brought a 2010 Equinox in for a warranty claim. Chuck was straight forward with the problem, Chuck Loader made our service experience outstanding. We brought a 2010 Equinox in for a warranty claim. Chuck was straight forward with the problem, answered our questions in detail, set a time for service and exceeded our expectations for completion. Certainly a pleasure to work with. Holm Chevrolet has a regional reputation as an outstanding dealership. After our experience, not hard to understand why. I typically do my own service work whenever possible, but when I do need a dealership for work, it will be Holm. More

Nail in tire! Chuck, my service consultant, came out to help me even though it was five minutes after closing and they were locked up. Came back the next morning to Chuck, my service consultant, came out to help me even though it was five minutes after closing and they were locked up. Came back the next morning to have my tire inspected for a nail. Done when he promised and no charge! Very clean and very professional dealership. Chuck was polite, professional, and personable. I know Tim Holm personally and he is really a great guy. Someone you can trust. More

Service department experience My experience with this service department has always been a very positive one. The friendliness, the attention to detail and the overall concern for My experience with this service department has always been a very positive one. The friendliness, the attention to detail and the overall concern for customer satisfaction are second to none. In fact, the best I have ever had. More

Purchase I purchased a couple simple parts. I didn't have any tools to install them. Carson jumped right on it and put them on for me didn't take long but sti I purchased a couple simple parts. I didn't have any tools to install them. Carson jumped right on it and put them on for me didn't take long but still didn't have to.. Made me feel very welcome .. everyone super friendly and ready to help.. THANK YOU Carla Rankin More

Great service shop I called about our Equinox engine problems. Chuck had it towed to their shop & fixed it under warranty. They were a real pleasure to deal with. The I called about our Equinox engine problems. Chuck had it towed to their shop & fixed it under warranty. They were a real pleasure to deal with. The mechanic was Kit Veal. I will buy my new vehicle from them because of the great service department. More

Flat Out of Nowhere My family and I were traveling from Colorado to North Carolina. We had an unexpected flat on I-70 East. We had purchased the tires only 4 months ago. My family and I were traveling from Colorado to North Carolina. We had an unexpected flat on I-70 East. We had purchased the tires only 4 months ago. We were lucky to find the dealership open. Also, our car had an unusual sized tire. Thankfully the dealership was open late and had the tire we needed. The service was excellent and Jamie Avers, Service consultant, was most helpful and understood our need to get back to NC. More

Switching to Holm Excellent service. I will be bringing both of my cars to Holm for service. I will also shop at home for my next car purchase. Very nice, down to ea Excellent service. I will be bringing both of my cars to Holm for service. I will also shop at home for my next car purchase. Very nice, down to earth staff. More

Always friendly and courteous. If they find an issue they come and explain what they've found and best course of action to resolve the issue. As a woman I never feel taken advantag If they find an issue they come and explain what they've found and best course of action to resolve the issue. As a woman I never feel taken advantage of. More

Excellent Service! After being with the same mechanic for many years, circumstances occurred that told me it was time to find someone new. A close friend recommended Hol After being with the same mechanic for many years, circumstances occurred that told me it was time to find someone new. A close friend recommended Holm Automotive and gave me Chuck Loader's name and email address so I could schedule an oil change. Several years ago I had taken my mother and then my daughter there to purchase vehicles, so I already knew of Holm Automotive and trusted them. Shortly after emailing Chuck to set up an oil change appointment he responded and I was able to get my Jeep in pretty quick. I am beyond satisfied with the work that was done along with the explanations Chuck gave to me on the inspection they did. Chuck was extremely friendly and helpful with finding new tires for me, explaining the different ones available for my vehicle at a very reasonable price. I will recommend them and Chuck specifically to anyone looking for an awesome dealership! Very thankful for these guys! More

In a Diesel Pickle! In July 2017 my family and I were on our way from Denver to Branson for a family reunion. With four young children, a fully-loaded 29' travel trailer In July 2017 my family and I were on our way from Denver to Branson for a family reunion. With four young children, a fully-loaded 29' travel trailer in tow and my 70+ year old parents following us, my 2015 Duramax suddenly lost power. It was around 1:00pm and the temperature on I-70 was 104 degrees. I hopped on my phone right away and luckily we were just a few miles from Abilene. I called Holm Automotive and explained the problem and they said that they were extremely busy and were down a couple of diesel mechanics--but told me to swing by the shop anyway. We made it to the parking lot and were welcomed in to the garage where Jamie and Chuck met us. They invited my kids, wife and parents in to the cool showroom to watch TV and have some popcorn. Even though they assured me that they could not get my truck in for a diagnosis that day and couldn't promise anything the next day either, Chuck dropped what he was doing, grabbed his diagnostic machine and went straight for my truck. He plugged in the code reader, read the code (I don't remember what it said) and cleared the code. I asked him what he would do if he was in my situation and he suggested that we buy a cheap code reader at AutoZone and keep it plugged in to the truck and clear the code as we go. He assured me based on the code that he read that it would not hurt the truck and we could keep on truckin'. So we bought the code reader, shook their hands and got back on the road. By the time we got to southern Missouri the code was no longer reading and the truck was running like a champ! Jamie and Chuck could have easily told us to get a hotel room and wreck our family vacation. But instead they took time out of their busy day and provided us with a solution--at no charge! So, thank you so much to Chuck, Jamie and Holm Automotive. I have a small business in Denver and when it comes time to purchase two new Duramax Trucks, Holm Automotive will be the place that I spend +/-$120,000.00. Thank you Chuck, Jamie and Holm Automotive! More