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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,977 Reviews

3,977 Reviews of Holm Automotive Center Inc - Service Center

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July 02, 2025

We were traveling from South Carolina to Colorado and started having regeneration issues in our GMC 1 ton pickup, pulling a 35’ camper. It would not regenerate and put the truck into reduced power mode, More

by trimerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Holm Automotive Center Inc responded

Thank you so much for sharing your experience with us! We understand how stressful it can be to have vehicle issues while traveling, especially when pulling a camper. We are incredibly pleased that our team was able to work you in so promptly and dedicate the time needed to diagnose and fix the regeneration issue on your GMC pickup. Providing you with a loaner car was our pleasure, as we believe in demonstrating concern for others and ensuring our customers are comfortable while we work diligently. It's fantastic to hear that our diesel technician's workmanship was excellent and that the problem appears resolved, getting you safely back on the road to continue your journey to Colorado. We're truly grateful you chose Holm Automotive Center when you needed help the most. Sincerely, the Holm Automotive Team of Abilene

Jul 10, 2025 -

Holm Automotive Center Inc responded

Thank you for this wonderful feedback! We're so pleased to hear that your experience was very customer friendly and that our team was willing to go out of their way to find exactly what you wanted, resulting in a very smooth process. This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust and value. We appreciate you recognizing Michelle Holt, Ross Taplin, and Cedric Salas for their efforts. Sincerely, the Holm Automotive Team of Abilene

July 01, 2025

Great people to work with. Very accommodating. Just an overall positive experience and great people to deal with that is very difficult to find anymore. Very thankful to have a More

by tperks7272
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
Jul 08, 2025 -

Holm Automotive Center Inc responded

Thank you so much for your wonderful review! We are incredibly grateful to hear that you found our team to be great people to work with and very accommodating, leading to an overall positive experience. It means a lot to us that you appreciate having a business like ours locally. Your feedback truly resonates with our mission to create meaningful relationships based on trust, fairness, value, and quality. We are committed to customer care and setting a high standard in our industry, and it's fantastic to know that our efforts are recognized. We certainly look forward to assisting you with future vehicle purchases! Sincerely, the Holm Automotive Team of Abilene

June 30, 2025

As always very easy to schedule and they will work you in if need be More

by lacyalderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your feedback! We're delighted to hear that scheduling is always easy for you and that we're able to work you in when needed. Our team, including Jamie Avers and Chuck Loader, is truly dedicated to providing exceptional customer care and ensuring a smooth experience every time. Sincerely, the Holm Automotive Team of Abilene

June 21, 2025

Holms is very easy to work with. They let you know what you need to have done to your vehicle to keep in good running order. More

by James LerRoy Swank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for the five-star review, James LerRoy Swank! We're delighted to hear that Holm Automotive Center is very easy to work with and that we effectively communicate what your vehicle needs to stay in good running order. Our team takes our responsibility to serve our clients seriously, providing exemplary service in all areas of our business, which is a core part of our Customer Care. We appreciate you acknowledging Chuck Loader! Sincerely, The Holm Automotive Team of Abilene

June 21, 2025

Excellent, friendly, affordable service. Timely responses and super helpful without making me feel dumb. Thank you! More

by Kelsey.Nicole.Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for the five-star review, Kelsey.Nicole.Wright! We're absolutely delighted to hear you received excellent, friendly, and affordable service. It's especially rewarding to know that our team provided timely responses and was super helpful without making you feel uncomfortable. That's a key part of our Customer Care commitment and our goal to build Trust in every interaction. We appreciate your kind words and are glad Chuck Loader and Lance Gentry could assist you! Sincerely, The Holm Automotive Team of Abilene

June 19, 2025

Chuck is amazing! He was able to handle my problem on short notice and resolve it quickly! More

by VGATZKEMLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for the five-star review! We're thrilled to hear that Chuck is amazing and was able to handle your problem on short notice and resolve it quickly. His ability to deliver swift and effective solutions truly embodies our commitment to Customer Care and Excellence in service. We appreciate you recognizing his efforts! Sincerely, The Holm Automotive Team of Abilene

June 19, 2025

Great customer service. Work done on time, vehicle completely checked over. They always call before doing any additional work. More

by SALL.HOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for the five-star review! We're delighted to hear you consistently receive great customer service from our team. We pride ourselves on getting work done on time, thoroughly checking your vehicle, and always communicating before any additional work is performed. This commitment to transparent and timely updates is a key part of our Customer Care and helps build the Trust we aim for in every relationship. We appreciate you recognizing Chuck Loader's efforts! Sincerely, The Holm Automotive Team of Abilene

June 19, 2025

I had the dreaded yellow light come on my dash board--"check engine":. Took it to Holm Automotive in Abilene, Ks, a Chevy dealer. I did not buy my 2018 Impala there--but I was treated as if I was More

by bjwerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

bjwerner responded

Thanks again! Bruce Werner

June 18, 2025

My contact was Zoey. Zoey was great. Very polite. Super accommodating and good communications. She at least ran the body shop on the customer service side. A pleasure to More

by Drempp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for sharing your positive experience! We're thrilled to hear that Zoey was great to work with, and that you found her very polite, super accommodating, and excellent with communication. Her dedication to customer service truly makes a difference, and we're so glad she made your visit a pleasu re. We also appreciate Jamie Avers' involvement in your service. Sincerely, The Holm Automotive Team of Abilene

June 18, 2025

Excellent service. Friendly staff. No wait time. Completed service quickly. I highly recommend Holm Automotive. More

by DEBTILL53
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
Jun 23, 2025 -

Holm Automotive Center Inc responded

Thanks for the excellent review! We're so pleased to hear you experienced friendly staff, no wait time, and quick service. Providing efficient and exemplary service with genuine Customer Care is what we strive for every day. We truly appreciate your high recommendation of Holm Automotive. Sincerely, The Holm Automotive Team of Abilene