Holm Automotive Center Inc - Service Center
Abilene, KS
3,870 Reviews of Holm Automotive Center Inc - Service Center
great place with great staff I went to Holm's Automotive Center in need of a service on my '14 Chevy Cruise. Something was wrong with the negative wire connecting to my battery. G I went to Holm's Automotive Center in need of a service on my '14 Chevy Cruise. Something was wrong with the negative wire connecting to my battery. Greg Bilderback was more than helpful and knew just what to do. I was in and out in just about an hour. I was very pleased with everything and I will continue to come back to Holm's for my future car needs! More
Treated Well I was told that I needed additional service work on my vehicle...which I was aware of. But when Chuck told me what I needed, I remembered I had a coup I was told that I needed additional service work on my vehicle...which I was aware of. But when Chuck told me what I needed, I remembered I had a coupon at home for that service. I was allowed to leave without paying my invoice, and come back with the coupon...which ended up saving me a bit of money. Thank you for your honesty and helpfulness. More
Service We had our Yukon serviced. Parts had to be ordered. Received parts promptly and service done quickly. Serviceman we dealt with was Jamie and he did We had our Yukon serviced. Parts had to be ordered. Received parts promptly and service done quickly. Serviceman we dealt with was Jamie and he did an excellent job keeping us informed as to what needed to be done. More
Oil Change with a smile Fast and spot on service every time! It is worth the small drive to Abilene to get the care for my vehicle. Chuck has always been great about making Fast and spot on service every time! It is worth the small drive to Abilene to get the care for my vehicle. Chuck has always been great about making sure I know whats going on with my vehicle. I also love the fact that Michelle Holt makes it a point to stop by and chat with me while I am waiting on service, it always makes the time fly by. Holm Automotive is my forever dealership! ':-) More
Wonderful help when our van broke down Our van broke down near Abilene while we were on our way from Nebraska to Tennessee, and Greg at Holm Automotive was so helpful! He kept us clued in a Our van broke down near Abilene while we were on our way from Nebraska to Tennessee, and Greg at Holm Automotive was so helpful! He kept us clued in and went out of his way to make sure that we got everything we needed. We actually ended up on the road a lot sooner than expected thanks to the folks at Holm! It was a very friendly, accommodating experience, and we would definitely stop here again if we needed help. More
Poor communication/customer service My truck was in this shop for over two weeks. Thousands spent, or wasted. Communication was poor. I had to be the one to call to see what was going o My truck was in this shop for over two weeks. Thousands spent, or wasted. Communication was poor. I had to be the one to call to see what was going on. I called for an update, and that's when i was told it was ready . Two days after I got it back, it acted up again. My fuel tank was full when I took it in, and empty when I picked it up. More
Loyal Customer The service center completes the work on my vehicle in a quick, no hassle manner. Also, the waiting area is clean and comfortable. We have been loyal The service center completes the work on my vehicle in a quick, no hassle manner. Also, the waiting area is clean and comfortable. We have been loyal customers for many years. More
It was good service. They make the experience easy there, because they are make sure you are comfortable while waiting for your car to be serviced. Sometimes it takes a w They make the experience easy there, because they are make sure you are comfortable while waiting for your car to be serviced. Sometimes it takes a while for things to get done, but they are good about letting you know why it is taking so long. More
Customer service was very friendly and helpful. My vehicle got in at the appointed time and I didn't have to wait very long. Other staff at Holm Automotive were very friendly also. My vehicle got in at the appointed time and I didn't have to wait very long. Other staff at Holm Automotive were very friendly also. More
Blessings!!! After a 6 month job assignment in Colorado and me flying back and forth to visit every 2 weeks, my husband and I were finally on our way home to India After a 6 month job assignment in Colorado and me flying back and forth to visit every 2 weeks, my husband and I were finally on our way home to Indiana. On our second day of travel his vehicle started 'driving' weird. When we finally decided to stop and get help , we were blessed to only be a block from HOLM Automotive Center!! It was New Years Eve (2018) so we had to wait 2 days but the customer service was well worth it!! As soon as we got there at 8am my husband was greeted by Matt who listened and kindly aided my husband to the service department. At this point Greg took over. As i waited in the customer lobby a very kind gentleman walked up to me and wished me a happy New Year's!! This was the nicest gesture and I knew we were okay. (I later found out that this was the owner Tim who had wished me a Happy New Year) Phil was the pleasant gentleman that drove us back to the hotel while his car was being worked on. During our wait time Greg kept my husband informed via phone of what problems we had to look forward to having fixed. Before showing up in Abilene, Kansas we were already prayed up and God directed us straight to Holm Automotive Center!! PLEASE keep up the good work guys... we truly appreciate the good job that you did!!! Richard and Lynette Alexander More