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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,873 Reviews

3,870 Reviews of Holm Automotive Center Inc - Service Center

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February 02, 2018

great place with great staff I went to Holm's Automotive Center in need of a service on my '14 Chevy Cruise. Something was wrong with the negative wire connecting to my battery. G More

by Kmhoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bilderback
Feb 16, 2018 -

Holm Automotive Center Inc responded

Your satisfaction is so important to us. We are so glad you were pleased with our service.

February 02, 2018

Treated Well I was told that I needed additional service work on my vehicle...which I was aware of. But when Chuck told me what I needed, I remembered I had a coup More

by Brooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2018 -

Holm Automotive Center Inc responded

Thank you for your business we truly appreciate it.

February 01, 2018

Service We had our Yukon serviced. Parts had to be ordered. Received parts promptly and service done quickly. Serviceman we dealt with was Jamie and he did More

by TahoeStan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2018 -

Holm Automotive Center Inc responded

We are so pleased you choose us. Thank you for your business.

January 31, 2018

Oil Change with a smile Fast and spot on service every time! It is worth the small drive to Abilene to get the care for my vehicle. Chuck has always been great about making More

by HeatherH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2018 -

Holm Automotive Center Inc responded

On behalf of our entire staff, thank you!!!

January 27, 2018

Wonderful help when our van broke down Our van broke down near Abilene while we were on our way from Nebraska to Tennessee, and Greg at Holm Automotive was so helpful! He kept us clued in a More

by Jasper Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bilderback
Feb 01, 2018 -

Holm Automotive Center Inc responded

Glad to hear your unfortunate breakdown was handled with professionalism by our Service Team. It was our pleasure to work with you.

January 26, 2018

Poor communication/customer service My truck was in this shop for over two weeks. Thousands spent, or wasted. Communication was poor. I had to be the one to call to see what was going o More

by Whatadisappointment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 29, 2018 -

Holm Automotive Center Inc responded

I am terribly sorry to learn of your disappointment with your experience here. Your experience and satisfaction are extremely important to myself and our staff. If you will let me know who you are and give me more of the details about your service visit as they are not included, I will personally look into the matter and work to get it resolved to your satisfaction. While we never like to receive negative reviews, I do appreciate your candor and taking the time to let me know of your experience. We will work to get this situation fixed and put into place processes to keep it from happening again. Tim Holm

January 15, 2018

Loyal Customer The service center completes the work on my vehicle in a quick, no hassle manner. Also, the waiting area is clean and comfortable. We have been loyal More

by 5 car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

Holm Automotive Center Inc responded

Thank you for sharing your experience. We love happy customers!

January 11, 2018

It was good service. They make the experience easy there, because they are make sure you are comfortable while waiting for your car to be serviced. Sometimes it takes a w More

by Coleen S Thurlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

Holm Automotive Center Inc responded

Thank you for sharing. We love happy customers!

January 11, 2018

Customer service was very friendly and helpful. My vehicle got in at the appointed time and I didn't have to wait very long. Other staff at Holm Automotive were very friendly also. More

by mstarnes7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

Holm Automotive Center Inc responded

Thank you for asking us to fix your vehicle. We are so glad you are pleased. Please come back and see us soon!

January 04, 2018

Blessings!!! After a 6 month job assignment in Colorado and me flying back and forth to visit every 2 weeks, my husband and I were finally on our way home to India More

by Jesus1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil, Matt Holm, Greg Bilderback
Jan 04, 2018 -

Holm Automotive Center Inc responded

Thank you for your comments. We are so proud of our employees and always glad to hear they met our customer's expectations. Sorry to hear about your vehicle troubles but so glad we were here to get you back on the road soon. Safe travels back to Indiana.

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